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    Home theater installation

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    Security system repair

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    Recommended Reviews - Nu-Concept

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    Starlight Tech - Mike doing Mike things!

    Starlight Tech

    (87 reviews)

    Mike, Javad, and team are amazing. Starlight Tech will be my go-to for any networking/cabling jobs…read morein the future!! I have a new construction home and one of my first projects was networking/cabling. I wanted two Ubiquiti APs (one on each floor), several Ubiquiti PoE security cameras, and two CAT6 drops into bedrooms which the builder didn't add. Starlight Tech was able to take care of all of this and the best part was minimal holes in the drywall. There were some small holes that Mike told me about ahead of time, but they were small enough to be covered by standard wall plates. On the day of the install, Starlight Tech was here on time, worked together to make sure everything was done in a clean and neat manner, and made sure everything was fully up and running before leaving. They even came back on a second occasion because I was still waiting to order a final security camera. I've recommended Starlight Tech to my neighbors and highly recommend them for any networking or cabling job needed. They are extremely detailed and are excellent at problem solving. The price I paid was very fair for all the work they did. Thank you Mike, Javad, and the Starlight Tech team!!

    Mike and Javad exceeded my expectations. It took me less than 1 hour to realize that these two guys…read moreare the real deal. The amount of work they do in such a short period is incredible. They helped me install an entire Ubiquiti ecosystem, which included 5 POE Cameras, 1 POE Doorbell, 2 POE Doorbell Chimes, and 4 POE Access Points. It doesn't end there. They even helped me relocate my ethernet ports and power outlets to more convenient locations that are more hidden so I don't end up with dangling wires. It still doesn't end there. They completely rack-mounted everything and made everything beautiful. The Ubiquiti ecosystem is more expensive, but I didn't mind the investment, especially with two industry experts leading the way. In the future, I do not doubt that Starlight Tech will be my go-to if I require any additional networking! Additional Details: My house is a single family, 2 floors, 3326 sqft.

    Bay Alarm Company

    Bay Alarm Company

    (193 reviews)

    Frank has been so helpful with all of the internet issues and changes we have made to the cameras…read moreat our HOA community. Frank is very courteous and is very patient with the setup and the troubles that I been experiencing due to internet and power issues at our location. He truly has gone above and beyond and helped us troubleshoot and find the source of the troubles we are having, even if his company does not provide the solution, he is able to figure out where the issue lies so that we can call in the correct vendor or find a different service provider with more consistent service and higher speed. He also understands sense of urgency and customer service when we have had to obtain video without the ability to do so remotely. Thank you Frank; you are truly an asset to Bay Alarm. Lisa Dumont Dumont Property Management

    Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

    Patriot Security - Complete home control from any device anywhere!

    Patriot Security

    (29 reviews)

    Brought Matt back for 2nd time and spent thousands. He left…read moremy job after getting paid knowing that he needed to put covers for his wires he left exposed. Long story short, these covers don't exist because he encased my wires in a camera port that has no covers, therefore my wires stay exposed. After many texts and calls, finally got him on the phone, said he would come next day. Never showed, no response He even during the job needed me to fund money in advance! He turned out to be a flake Run

    I started off with a really good experience with Matt and Patriot Security. However, while closing…read moremy office in the area, I contacted Matt and asked him to discontinue my monthly service and the associated charges. He said "no problem", he would cancel my ongoing automatic payment, and I thought all was well. Well, 5 months later I see that the charges have continued and NUMEROUS calls and emails to him have gone unanswered. Granted, I should have noticed the charges on my bill sooner but at this point I can only assume one of two things, either Matt has passed away and is unable to return calls or he is intentionally avoiding returning my calls in an attempt to accrue as many erroneous payments as possible. I have no proof of this but my suspicion is that this is a side hustle for Matt and he just hopes to accumulate customers who pay a monthly fee (which he gets a percentage of) without having to actually do much ongoing customer service. At this point, my only options are to dispute the charges with the credit card company, post my bad experience with Matt and Patriot on social media, and possibly take him to small claims court. I would have much preferred Matt just call me back and handle the situation like a professional and a gentleman. Too bad.

    Nu-Concept - hometheatreinstallation - Updated May 2026

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