I needed a 20 year old garage door opener replaced as it was starting to have problems. When I…read morecalled Mike at Apple Garage Door, he recommended a replacement that just happened to be on sale at Home Depot. I ran up to Home Depot and purchased it (I had already read the reviews & had a strong recommendation from my brother) and Mike was able to send guys out to install the new one the same day. I wasn't expecting such quick service but I was really getting frustrated with the old one and calling Apple Garage Door was the best thing! The guys were here less than an hour and took the old one away. All the remotes worked including the keypad. The opener is quiet too. I will definitely use them again if needed. While my brother volunteered to install it, using Apple Garage Door was the best solution. The price was very reasonable too.

I sent Mike a text on October 17, 2024 and received no call back or text. I then called the number…read moreI had and asked for Mike. I was told he was not available but the person who answered said she would be glad to help me get someone out to take care of my garage door problem. I gave her the number of my tenant so she could schedule around her. She said the service person would call before doing any work to let me know what was going on and what the charge would be after he assessed the problem. Today, October 22 and a week since that call, I got a call from a PRIVATE NUMBER and it was Keller, the service person saying he was there at the house and informing me of the service I needed. He also tried to upsell me on a new motor for the door opener, since this one was older. This did not sound like Mike from Apple Garage Doors so I asked him if he worked for Mike. He said no, Mike had retired and sold his business/phone number to ANYTIME GARAGE DOOR TX. We discussed the work, the price and I asked about payment since I knew nothing about this company and had not been informed about any of their terms. To make a long story short, it appears they will only take cash or credit cards, I called the office to see if they could take an ACH payment, Zelle or check, and to try to make some kind of arrangements so Keller could do the work he was out there to do, but no go. When I asked to speak to a manager about working something out I was told they were all in meetings and unavailable so we didn't get the work done. This company that has taken over Apple Garage Door does not have the same ethics that Mike had and I will never recommend them after the way they have represented themselves to me. Nothing about this was upfront, my work didn't get done, their service guy didn't get to do a job and the company is getting a negative review! What a waste of time all the way around. As a realtor I have clients asking for referrals for every type of business that is home related, I would NEVER recommend ANYTIME GARAGE DOOR TX to any of them and will let my Ebby Halliday associates know what their clients can expect from this poorly operated company.

Terrific and professional response and services rendered. I would recommend them. Thank you.read more

Great experience with this company. My technician Zachary was awesome ， very professional and knew…read morethe issue right away.Our garage door opener was damaged by a water leak from upstairs, and when I tried to lift the door manually, it came off track. Zachary fixed everything in about an hour, way faster than I expected, and the price was very reasonable.No pressure, no upselling ，just honest, helpful service. The whole process felt very comfortable.This is what a top company should be like. Definitely recommend!

My garage door opener was replaced. He arrived on time. He did have to come back and up date the…read moreoutdoor pin pad so door could be opened from outside when door is down

From the owner: Experience hassle-free residential garage door services with us. From basic maintenance to fixing…read morebroken springs and cables, replacing worn rollers or bent panels, to installing new openers and complete garage doors, we have you covered. Benefit from same-day appointments, complimentary diagnosis, and estimates. Enjoy discounts and financing options without any booking or cancellation fees. Our expert technicians specialize in repairing and replacing all makes and models. Contact us now for a free estimate and reliable solutions tailored to your needs.

This company is one of the best I've experienced. They are professional, knowledgeable, precise,…read more and reliable. Lastly their pricing is very reasonable. Highly recommend.!

Spoke with the owner and told him from the beginning I needed full face glass panel doors…read moreinstalled. He quoted me and told me today Wednesday, he would come over before the Friday install date to make sure I had everything for the install. Well today is Wednesday, so I sent pics of the equipment like he asked me to. He DID NOT show as he promised. He then texted me, full face door panels would be more..Even though he had already quoted me, i asked him how much more? He stated he couldn't tell me. Just a shady company, I thought because of the reviews he would be good or decent. I'm just glad I've found this out now instead of finding out thru a bad install. Beware***

I requested a garage door service for frayed wiring to a sensor that prevented full closure and…read moreopening. Thanks to ProStar for the quick response and even quicker travel and fix! Didn't expect this all to be done within an hour! The price was absolutely fantastic! Thanks to Justin for heading over in a jiffy and solving the problem!

They responded promptly, provided fair pricing, resolved the issue efficiently, and maintained a…read moreclean work area. I would highly recommend their services. Ian, the technician, did an excellent job. They'll be my go to for future needs.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.

Fast and amazing service from this group…read more Sean and Brian were very informative and explained the different types of options I had, and worked with expediency. Would absolutely recommend.

Getting your garage door fixed can be a pain. Especially if you are in a hurry. I called this…read morecompany as it was well reviewed, rather than another that was usually not quick to respond. They arrived promptly and got the job done in a friendly and professional manner. The best part was his suggestion to add a brace to my door that would make it last a long time. The brace reinforced a panel that was slightly damaged. Without the brace the door would likely fail at some point.

Michael came today, on a weekend! Omg what a wonderful person. He did the fix and maintenance all…read morein the same day. He was very reasonable in price and so knowledgeable. He also gave me tips to preserve my current garage! Everyone should use this company!! God bless you and thank you Micheal!!!!

Great prompt service, our sensor was not getting power, he was able to fix our garage wiring quicklyread more

GREAT service!!! I reached out to this company to repair my garage and decided to also install a…read morenew keypad after discussing with the technician. They did not overcharge me nor did they take advantage of a last minute add on. This company responds fast and is very efficient and reliable. They gave me a fair price and was very easy to work with. They were on time and delivered exactly what they said they would. I would use them time and time again and I highly recommend this company. Fair price and friendly, my kind of service indeed!

I messed up my garage door in the morning and got it all kinds of mangled. Called Osborne and he…read morewas able to come out that same afternoon. Very nice guy and got it back working. Much appreciated as I didn't want my garage left open overnight. I'd recommend them for sure.