Young African American gentleman was professional, efficient, and courteous. He got my Amazon…read morereturn does within 1-2 minutes. Shoutout to him! I highly recommend this UPS store for level of efficiency!

I don't like to complain. UPS corporation needs to look into all the complains of this store. All…read morethe complains are true. Sometimes charges for re tape, changes the box to charge. Went out just to drop package. Very rude owner. He did not help. I refuse to buy store knife. Store owner refuse to take my package. Went out to an other UPS store for service, package was accepted. He select his pray. Be aware Always keep your receipt. Other employees I had no issue.

Personable service and this is so convenient if you need copies quick. Many services available and…read moreit feels good supporting a local hometown business. The line was much shorter than the post office.

They're so rude. They also never open on time. Yelled at me in front of my kid for not having the…read morepackage taped already. Which is weird most places tape it for you. He said he'd tape it but charged me $2 for a small piece. When I questioned the tape he told me I could leave. It just escalated quickly over a question. You shouldn't be rude to your customers that way. It really wasn't that serious.

The guy (sorry, I didn't get his name ) that took my passport photo was very patient with me. He…read morelet me retake my photo and I was able to choose the passport photo that I liked. The whole process was pretty quick, Thank you!! Passport photo $14.99 plus tax Passport photo and digital $24.95 plus tax

Excellent service from the staff especially from Emily…read more They helped me ship my document as it was my first time to send to the Philippines via FedEx.

I like the UPS store and the reason I do !!!…read more They are Extremely Knowledgeable about Shipping and Logistics!! I had a I Phone I had to Return to T Mobile!! So I went to this UPS Store and they had me in and out in 5 minutes!!! Customer service was Excellent and Friendly!! For all these reasons!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!!!

Update - I got a response from the store manager. This…read morereminded me to check on my Amazon return. My returns didn't get processed until it was escalated. This surfaced more issues since I didn't get a receipt for the tracking info when I sent out my returns at this site. The manager that sent me a message said that the employee was new, so I spent a few minutes researching into other reviewers. Similar event happened to others... 1 year and 3 years ago. Regardless how new the employee is, I was not the only person dealing with an unhappy employee or the business culture at this site.

Came here to purchase a HDMI cable for my computer monitor at the office. On a Friday during…read moretraffic hour. It solved my glitchy monitor! Woohoo! I was in and out of here pretty quickly.

Always my go to place when I need urgent office items. Not the biggest stock but a little bit of…read moreeverything. My last trip was to get emergency paper and the cashier was so kind and offered to carry it out to my car.

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

We own a small business and rely on BWP heavily. We get an assortment of different sized items and…read morethe team here is incredibly patient when I'm going on a scavenger hunt for odd box sizes. The boxes are great quality, along with their shipping/packing material. Highly recommend them!

We've been looking for a new supplier for our boxes and mailers. We usually ship around 300…read morepackages a month and we wanted someone who could deliver FAST at a good price. After months of using U-LINE and reading more about the company and how they donate millions to elect far-right conservatives (and have problematic views about job regulations, health care, even lunch breaks...) and we decided we wanted to support a LOCAL business (we are located in SF and they are in Hayward) that shared our same business values. Our very first order was great, I ordered at 5pm and got our order delivered at 10:30 AM the next day (for free!!). Judy has been helping me every time I place an order, and she always makes sure we get our packaging supplies on time. If there is ever a delay, she lets me know right away and works with me to figure out what's the best solution. Do we get free crap from them as we used to get from U-Line? No, but it doesn't matter, because now we are getting good service, supporting a local Bay Area business and not giving our money to companies like U-Line. Many small businesses in the Bay Area are looking for a U-Line alternative and I always recommend Baywater Packaging Company. Give them a try!!

They get the job done here. The customer service is average without a smile…read more Sometimes you have to goto a specific delivery place to return some items and this was one of those times. I prefer the UPS Store, but needed to make a return that was only offered through Fed Ex so here we are. This location is in a busy shopping center. A smile/warm greeting is nice, but not required to get the job done. The location is pretty small, but efficient. They get the job done here.

They offer poster printing here but lamination & foam bottom are out. Came here on Wednesday…read moremorning and was helped by a lady with tattoo. She took her time to finish the job though. To print 5*7 and 21*28 poster took almost an hour. I even went to buy stuff from Safeway next door and came back... still not done. When asking if I could pay first, she said ' I will wait until it's done'... and keep chitchatting to her assistant manager.. ok I will wait then. When I asked her about the price, she started to have attitude. Oh well...there are other FedEx center I can go to. Ok ..... make sure you are not in a hurry when coming here and be in a really good mood

Lost my shipment and told me it was nothing they can do about it. Never will use them again. Stay…read morefar away. The new owners are jokes.

This place is terrible, one of their drivers hit my car. And the driver was nice and as helpful as…read morehe could be. Everyone in their call center is rude as hell. Not to mention I feel like I'm getting the run around when it comes to my accident. I will be calling the police on them if they do not cooperate.