If I could change the rating it would be a 10 Star rating!…read moreWe contacted Susannah Tomlin regarding taking a cruise on Viking from Rome for 7 days. After the cruise, We wanted to rent a car and drive through Italy, see Pompeii, drive to Barcelona, Milan, Florence and Tuscany and Valencia Spain. In addition we asked her to book a gondola ride in Venice and we wanted cooking classes in various Italian locales and in Spain. We learned how to make Paella in Valencia at a country retreat outside of Valencia. The hotel accommodations were outstanding, each place we visited had breakfasts included in our hotel stays. In Madrid there was a change in our travel dates that the hotel did receive. We contacted Susannah by message on the mobile application Viator. She took care of the change in hotels immediately and sent us confirmation on the hotel reservation. She found a gorgeous villa in Tuscany where we had outstanding sunsets from our second story spacious living room, bedroom with a huge bathroom suite!! We went on a truffle hunt, learned how to make stuffed raviolis and we were treated like royalty at every hotel we stayed. Susannah did an Exceptional job coordinating our trip, from airfare from Los Angeles to Rome, to Milan to Barcelona. The pickup of our rental car at both locations was seamless! Driving to each of the hotels in Europe and trying to find parking for our car was not necessary. She picked hotels that had parking garages that the porters took the car and parked it until we left. We highly recommend Susannah Tomlin, she is taking care of our next trip in May 2025! She is an outstanding travel agent!!

TL;DR - Anita Kayekjian is the WORST travel agent you will ever encounter. This was, without…read moreexaggeration, the most appalling experience we have ever had with any service provider. Anita's unprofessional behavior, explosive temper, and outright disrespect throughout the process were absolutely unacceptable. AVOID ANITA AT ALL COSTS. Working with Anita was an ongoing source of stress and dread for our entire group. From the beginning, Anita made repeated errors and failed to provide critical details to us. When we would reach out with any questions or clarifications, she was immediately frustrated and would answer with an attitude. Unfortunately, we let these early red flags slide and continued working with her. But as soon as our initial deposit was paid, the very low level of service that she was providing completely disappeared. She became increasingly impatient, defensive, disrespectful, and hostile. Our questions were treated as annoyances. Requests for very basic and necessary information were met with a condescending attitude. Communication was all over the place--sometimes we were bombarded with irritated back-to-back texts and voicemails, other times she would vanish for weeks, only to respond with frustration on our first follow up. The most disturbing aspect was Anita's explosive temper. As we neared the end of the process, she became less concerned about hiding her agitation and disrespect. Our final list of questions triggered a series of rage-filled phone calls from Anita. She called us several times yelling inappropriately at the top of her lungs, saying belittling and disrespectful comments, and using an extremely angry and hostile tone that was completely uncalled for. After that, we reached out to the company to switch agents. Unfortunately, they said we couldn't switch agents after booking; but one of the agents offered to act as a liaison so we would not have to deal with Anita directly. We also provided feedback about our experience to the company directly; however, since Anita is apparently an affiliate/contractor (not technically an employee), they said they could not hold her accountable for her actions. This wasn't a simple personality clash or a style mismatch. Anita completely failed to show a basic level of decency and respect, emotional regulation, and professionalism. No one should ever be treated the way we were treated. I'm sharing this review so others don't have to go through what we did. We will not be recommending Anita or this travel agency to anyone.

I have used two other agencies to help me travel, and I gotta say- once I found Alicia and Monica,…read moreI am never using anyone else again. They are both amazing at helping you plan your trips. I traveled to Argentina in 2013 and in 2014. Both trips were particularly dificult due to all the connecting flights all over the country. I visited 4 provinces. Monica and Alicia's customer service is amazing. They tried their hardest and worked a few hours to get me the flights exactly as I wanted them. In 2014 I was traveling with a baby and it was a last minute trip. Not only were they able to get me great last minute seats with a basinett, they added my brother who joined me on the trip last minute. They told me that I could call them anytime if I had questions, even offering me their personal cell phone numbers. Alicia was also able to get into contact with people in Argentina who could help me with an issue I had. She was not receiving any money from me in the sale of a ticket, but she still went out of her way to get me the connection I desperately needed. She and Monica are truly awesome people. I very highly recommend them and their services, you will not be dissapointed.

Alicia and Monica are awesome. Every time I fly I use their service. The reason? They re always…read moreaware of special offers to pass savings to me, and they do it all to make me happy. (Hard!!!!) I love them. Seriously. I remember feb.22 2014. You know what did Alicia do? She sold me 2 tickets to Argentina in an excellent price in excellent seats the very same day. I was flying @ 5 pm and she sold me these tickets @11 am. Outstanding, full of patience, they are the best.

Be very careful when you deal with this mon and pop company, they are every thing is non refund…read moreable, I mean every thing every thing non refundable, they book hotel with experian.com pay for cheap non refund able room, then they wouldn't tell you!! I do have very very bad experiences with this travel agent, if I can give them a minus star I would do it, terrible company, irresponsible company, I want file a small claim against this company's but it is not worth my times and energy for few hundreds dollar!! If you give them any money think "NON REFUND ABLE", they would take advantage of senior people like me without blinking of the eyes, I am so disappointed it, when deal with this horrible company!! following picture is what travel agent call city view In Ho Chị Mình City in Việt Nam.

Cali Travel has been wonderful. They've been very helpful, concise and extremely responsive…read more Especially Han. She's been a delight to work with. I highly recommend Cali Travel for all of your travel needs!

This is a retroactive review and shout-out to the fantastic team that helped me during the…read morepre-pandemic era with my international business trip to China and passport renewal. As the trip was fairly last minute, I did not have a chance to stay on top of my passport. And so I engaged 123 Travel to help me with expediting the process. Their fees were reasonable and they were knowledgeable and professional in everything I needed to prepare for my first visit to Shanghai. They also have a courier service option to deliver the passport to me in person, though I did not opt for that as it wasn't THAT last minute. Otherwise, I would have. Glad to see this agency survived the pandemic years. The very nice team at 123 Travel had gotten me out of a jam. They are established enough to be on the radar of the Big4 cpa firms and it showed. Anecdote: they are bilingual in English and Chinese

Willy did an excellent job in managing the booking for our 12 night Italy ,…read more Turkey and Greek Islands Tour on Celebrity. She booked us a great room midship on the Edge. Willy was really responsive to our many questions as we do not normally go on cruises. We can tell that she is very experienced and knowledgeable travel consultant. Thanks to her we have booked a future Celebrity cruise to Asia.

I got married in 2009came to Maro and Lora for travel package for Honeymoon great people ,, so 11…read moreyears later with 3 kids I came to them To book trip for same place she took us 11 years ago I am very happy and grateful They are still the best what they do and they still in business Of course I'm putting five star review is because their customer service and customer first approach thank you

Maro, we (me and Raffi) thank you for booking our vacation to Greece June/July 2025. It was one of…read moreour outstanding trips. The booking you made for us (Athens, Santorini and Mykonos) were just what we wanted and to be able to do such a lot in a short time was greatly appreciated! We really enjoyed Greece (including exceptional hotels, transportations and ferries); it was a lot of fun and well organized and wonderful. We really appreciate your communication with me during the trip, you are professional, dependable, and trustworthy. Your exceptional service, personalized experience, and going above and beyond to meet client needs are exceptional!! Once again Maro many thanks for making this vacation such a memorable time for us. Looking forward to book our next vacation! Sincerely, Raffi and Yeran Badoyan

I was pulling my hair out because we are going on a family trip to Europe. My mom and I are going…read morefirst and then my husband and son are coming second and then my son will be returning with me. But the airline and online booking sites could not understand that and they wouldn't let us book a flight for my son because he looked like he was unaccompanied on his flight back to the US just because I had already booked my flight. And I was buying his ticket separately. The airlines were of no use. And then I remembered that there's travel agents. I called Dynasty. I talked to Jason. He totally got the situation quickly. I was able to explain all the nuances of the type of flight I wanted the multiple legs and different people coming and leaving and our minor situation and he got it all sorted in record time. And the price he quoted was the same as the prices that I was seeing online. It was fantastic! I just wish I thought of calling them sooner! It would've saved me a week of stress watching ticket prices go up while I kept running into dead ends.

Went here because of our friends recommendation saying that Jason Fang is very professional and…read morevery patient. So, we went here to apply for China visa. It was a very simple and smooth application process. Jason answered each of our question that we had very patient and clear. I would totally recommend to go to him if you want to apply for China visa or booking a flight etc. very satisfied indeed.

I would like to sincerely thank Argutur for all the hard work he did for us. We are truly grateful…read morefor the kindness, professionalism, and warm attitude of the entire team. From the very beginning, everyone was welcoming, attentive, and genuinely willing to help. Their competence and dedication really stood out, and you can feel that they care about their clients and do everything from the heart. We deeply appreciate everything they did for us and highly recommend their services!

This was my second time booking a trip with Argotour, Greece/Spain last year and Italy this year. I…read morehighly recommend this agency! Lily took into account my requests for the trip and contacted me with options before booking hotels etc. She also does a great job at booking transfers to and from airports, hotels, train stations. While everyone else waits for taxis and Ubers in a crowded setting, our drivers were always ready to go when we arrived. There are also options for tours and other excursions, which I selectively took advantage of based on what my friends/family wanted. And everything ends up being cheaper than if I booked it myself! Will use these services when traveling again in the future.

I've being booking all my travel needs with Jessie since 2016 and she's nothing short of amazing…read more She has gone above and beyond anytime I needed last minute arrangements or booking future trips. She's very hands on and attentive, if there's an issue with anything, I can always relax knowing Jessie can handle it and get it resolved in a timely manner. We've booked rental cars, hotels and long distance trips with her and we've been 100% satisfied every single time. She's very open with you about what options are available and always looks for the best price! We will continue working with her for all our future travel needs! Thanks Jessie for always having our best interest at heart!

Happy Gal Travels was amazing while helping us book our Royal Caribbean cruise. She got us the best…read morerates and checked in with us from start to finish. She is also very down to earth and listens to what you want. Will definitely be going back for our future trips!

We just came back from the Bahamas and I wanted to leave some feedback because this trip truly…read moreexceeded all our expectations. Thank you so much to Tatev for organizing such an amazing vacation for our family. The ocean was unbelievably clear, we honestly never wanted to leave the water. The weather was absolutely perfect, and the Grand Hyatt was luxury on another level. The restaurants were delicious, the food overall was amazing, and the service everywhere was outstanding. Everyone was so kind, welcoming, and had such great humor, which made the experience even more special. Thank you again for everything. We truly had the best time and can't wait to plan another trip with Top Travel

Mary at Top Travel went above and beyond in every possible way. From the moment she started…read moreplanning our vacation to Los Cabos and Puerto Vallarta, we knew we were in expert hands. Her knowledge, recommendations, and attention to every detail were exceptional. This was truly an stress-free vacation. We never had to worry about where to go, what to do, or how to plan anything -- everything was perfectly arranged. All we had to do was relax and enjoy, and that's priceless. The highlight of the trip was my wife's birthday. Mary's recommendation for a **private dinner on the beach** was pure magic and made the celebration unforgettable. It was romantic, perfectly executed, and something we will remember forever. Thank you, Mary, for creating an incredible, seamless, and unforgettable vacation. You didn't just plan a trip -- you created memories we'll cherish for a lifetime. We can't wait to book our next adventure with you! Best Emilio S