Difficulty with the gas pump handle is becoming an issue here. One time I already swiped my card which is common before you fill up but it wasn't pumping any gas out so went to the lady inside the store and she told me to go to the other gas tank. I ended up leaving instead. read more

This is a dumpster level 76 station at best. The prices are not competitive at all and there really is no reason for it because the location doesn't warrant a high pump price. They have virtually nothing in terms of a market and they don't drop prices for 76 Credit Card holders. That's usually automatic if the station isn't trying to gouge consumers. You will most likely find better pricing and service at any other 76 station in Orange County. read more

Northwood 76 - They are far more expensive in terms of pump prices and don't discount 76 Credit Card holders. - Gas Stations Near Me - Irvine, California

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Some of the better gas pricing in Orange County for many months when everyone else was gouging customers... especially for a 76 station. The pumps are hit and miss when it comes to how well they function. You could be unlucky and get one of their pumps that is notoriously slow, and the fume seal on some of the pumps seem defective somehow and the pump will shut off numerous times for no apparent reason. read more

This gas station was an emergency stop for me; I normally don't stop at very expensive gas stations. I purchased about 10 gallons of gas at $3.73 per gal. 09/02/18. The pump kept prematurely kicking off the whole time; I finally gave up and completed my fueling at an alternate gas station. I could not help but notice not a single other car pulled in on a busy Labor Day weekend. I mentioned the pump issue to an employee running the postage size convenient store and basically told me to go elsewhere! Well, I can only conclude this place deserves about two stars; high prices, poorly maintained equipment and bad customer service. read more

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Half the pumps don't work with card payment. Only good thing about this place is the price of gas its the cheapest in Irvine.

Such a crazy gas station. First machine was out of order but no sign of that. I was keep on trying to put gas but it couldn't and call cashier no one come. After 5mins calling help, one guy came just said "move back move back , try again " I swipe my card again and finally able to put gas but it was super slow. I haven't seen this kind of gas station. Everything was bad. Absolutely Don't go to this gas station. I can't understand how this gas station continue business in this place. read more

I go to this gas station because it's close to my house but I went today to vacuum my carpets because I saw someone vacuuming prior. I pulled up and it said 2.00 on credit card machine and had place for quarters and when I put in it did not work. The employee said it take 50 more cents which is weird because it said 2.00. I went in the guy did not help me when the vacuum head did not pick up the dirt. He said manager is coming during week and said I couldn't do anything about it! I mean horrible customer service. If you are working you have to help customer: never going back again. read more

Needed a smog check. Drove up without an appt. They took my car right away. Total time 20 minutes. Price out the door...$61.20. We have been coming here for almost 20 years and they have worked on 5 of our cars in that time frame. Their prices are competitive, if not better than the others in the area. We would not take our cars anywhere else. Thanks Brian and crew! read more

Literally, the worst customer service ever. They were rude and disrespectful, cutting me off and ignoring me half the time. Want a really bad time? Ask for bill. Balding except for his unruly beard, he really knows how to get on your last nerve. I went to get an oil change (which for some reason took 3 hours) and bill was pretty much trying to get me to leave (probably because I had a punch card instead of cash). After leaving my car with these people, I went back after 3 hours because there was no way it could take this long. When I asked how long it would take, bill kept insisting on not knowing and yelled "45 minutes, at the least" like he was trying to get rid of me when he obviously was not busy. Guess who called 5 minutes later to say it was done when I had just gotten on the freeway? Bill. Normally I don't like to mention people by name but he has been the worst person to deal with in all my time in car repair. My tip? Save yourself time, money, and peace of mind by avoiding this forsaken place. read more

Northwood 76 - If you ever want to throw away a punchcard coupon book that you paid a lot of money for, visit Northwood 76. - Gas Stations Near Me - Irvine, California

Over priced and horribly slow machines. Took 10 minutes to put $9 in gas in. Put some money into your station and upgrade your equipment. This place is a dump and run down. Clearly the owners don't take pride in their ownership. I'm actually surprised that Irvine lets them get away with it. I know as a member of the local community I plan to complain! read more

This place reeks of gas fumes and at least one of the pumps goes so slow it can take ten minutes for one gallon. It's been like that for months. This place needs some TLC. Prices are fine but a lot of the pumps are slow and turn off frequently. read more

While this station does sell gas again, the service shop is now closed. If employees are around you can buy a few candies and snacks inside, but there's no real market and no vending machines. The employees have no idea about the 76 promotions listed on the pumps. For example, if you fill up your tank you're supposed to get a voucher for a free Dodger pin. The guy inside had no vouchers and no idea what I was talking about. On the plus side, the gas prices are comparable to those nearby at Shell or Chevron. read more

Beware if you are going to fill up here in the near future. They have contracted a auto glass firm to do a "free customer appreciation windshiled wash". That is what i was told when pulling in. As the guy was cleaning the windshield, I noticed he had a lanyard ID for Apple Window Glass. Now I realized what was going on. The "free" window wash was only there to see if I had any chips in the windshield that they could fix. I have seen this sales pitch used at car washes, but at a gas station? Most people do not want to pump gas then hang out for 15 minutes with an overly talkative glass repair person. Trust me, unless you like making small talk or listening to lame jokes for 15 minutes while they work on your car, go right ahead. (i witnessed them working on the lady next to me) I will instead use my insurance to have safelite come to my office or home and do great work, mind their own business and bill my insurance. You have been warned. Hopefully this "free window washing" doesn't last long. I will not be filling up here in the future. 2 stars based on my experience, minus 1 for all the fellow yelpers stories. Yikes! Figure I would make this public service message my 100th review... read more

My husband went to drop his car off for a simple oil change. Our family and extended family have been going to 76 for several years. BUT NOT ANYMORE!!!not sure who this new guy is but totally the RUDEST, WORST CUSTOMER SERVICE EVER. While my husband was waiting and waiting the guy was just sitting there. Then he FINALLY says in the RUDEST WAY, "what do you want?" I don't know about you but that is the worst customer service way to speak to a CUSTOMER!!! What business says, " what do you want?" To a paying customer! The conversation after that wasn't any better. Still rude, unprofessional, and just disrespectful! Let's just say he walked out and called a different place where the oil change was done with good service manner and respect. We will NEVER EVER go back to 76 and neither will any of our family members who all went there for tire rotations, etc...Who wants to give business to a place where the person is so rude, zero manners, and just a plain jerk! And this guy was a jerk! The previous owners were so kind, wonderful, and super nice. We miss the previous owners/management very much. Just disgusted by the guy who works there now! Very very disappointed!!!! Never ever will I go there. read more

I've been taking my RV here for years, and they've always done an excellent and inexpensive job fixing it. They've told me I didn't need repairs I was ready to pay for, and they've made recommendations for repairs that have saved me hundreds over the years. Highly recommended, especially for older cars! read more

Good gas station and close by .. prices are what they are but hey people complaining about nickels and dimes = step your game up in life and stop whining ‍ . The owner is nice . I needed to use the air machine so I went to get change and he said not to worry about it and turned on the machine . read more

Another gas station review? I know, please bear with me. The staff here is one of a kind. They actually come around to the pumps and ask how you're doing and if you need anything. And when a little old lady or man comes rolling up in their creaky Chevy, they'll even pump their gas. For no extra charge! I refuel here with a smile on my face. read more

They have advertisements and a cage for buying/exchanging propane tanks. I've used the service before since it's conveniently next to home. recently went in and the station attendant was behind the counter on his phone. Asked him for a exchange and while staying on the phone, he lied to my face and told me they don't do propane services anymore. He looked like a liar, his eyes wouldn't look me back in my own eyeball - a sign of a true shitpiece, his hands looked very soft and I doubt he is capable of a firm handshake. This dummy is obviously getting paid to be on his personal cellphone. I buy Surge soda here sometimes. My girlfriend loves it, so they have that going for them. The pumps close at 10:00pm I've seen it happen plenty of times. 10/23/17 The other attendants sell me propane all the time and I married my girlfriend she's a wife now. read more

Never tried to get my car fixed here, but the attitude of this place is really poor. I tried to buy cigarettes here one day and the guy was very rude and said "We sell gas not cigarettes." Idiot. Haven't been back ever since. read more

Like: Called them up and had my car in and out with a brand new battery in under 30 minutes! Charged a reasonable price too. Fresh ground free coffee. Dislike: none. read more

I would stay away from this place. The only reason we go there is that we bought their one-year maintenance contract where we would get a few free oil changes and discounts on other services. They seemed nice enough and did call me back when the oil change was done. However when they called back from the oil change, they "found" all these items that NEEDED to be fixes. They would have been repairs of over $500! All after a $20 oil change! No, thank you! We only drive that car 10 miles a day average for commuting and the car is a 1993 Camry. It doesn't need that much investment for an old car. We'd rather take it to our regular mechanic (who is a little farther away but very honest) and have them check it out, pay them with our AAA discount. read more

They are good and fast but pricey. Got some repairs done and their price was $100 less than the dealer's price. Might as well gone to the dealer and gotten a 24 month vs 12 month guarantee for the extra $100. I would give them a 5 star but value for the money is not there. read more

Love this little gas station. Never a wait. One of the cheapest prices in the neighborhood and most importantly, they don't ask a zillion questions before you can actually pump your gas. Easy in and easy out!! read more

RUDE BEYOND BELIEF! The pump kept going off every 2 second when I was pumping gas. Owner was sweeping nearby so I called out for help. He ignored me. The fourth time I said, hello, he finally walked over. I told him what was happening (I'm sure it was no surprise as the issue was with the pump and not my gas tank). He reluctantly started pumping, and alas it happened to him too. He told me to pump it myself, and I said no. Then he returned the pump handle and walked away. This was a station I use to go to all the time. First time back in years, and will never go back. I'm sure that the pumps need maintenance, so beware of the stink, and the stinky attitude. read more

before anyone decides to get anything fixed here, i am suggesting you NOT TO GO. attendants (esp jeff ) just don't care what you think, how long you'll have to wait, and no hi, how are you's, a smile, or a thank you. i waited 3.5hrs one day to have them check why my service lamp sign was on. 3.5HRS. and when i waited long enough, i went up to the guy & asked for the status of my car. the look in his eyes explained it all- HE FORGOT. but instead, as he goes through the pile of paperwork to look for mine he says it'l take another hour or more plus the servicing will take an hour for about $100. LIAR. i hate liars. i left the place right away, without him uttering a single "sorry", later to find out jiffylube was able to do the same thing, without a wait and for FREE. in return, i got an oilchange from jiffy. so like i said, i warned you all. read more

This is an update to my previous poor rating of this 76. The manager called me and gave me a full refund, and asked to give them a second chance. Months passed, one of my tires blew right next to the station and so I pulled in. Things have definitely changed at this store for the better. For one, this 76 station is selling gasoline again. Two, the auto repair quality has returned. I changed my shocks there, and the repair was perfect at a reasonable price. I didn't have to leave my car overnight, and this time, they remembered to call me when it was all done so that I wasn't carless on the way home from work. I have been continuing to patronize this store for all of my car repairs and am happy to recommend family and friends to my honest mechanic once again. read more

Northwood 76 people are rude. Total and complete RIPOFFs. I was charged $95 just to "pull code" to see why the CHECK ENGINE light came on. (Note: Pep Boys does this for free.) I waited over 3 hours. (Note: Pep Boys is busy but they've done it for me in 15 seconds.) After, they said what the code was. They suggested a fix. When I asked, they said they would NOT apply the $95 diagnosis fee towards any actual fix. They suggested replacing a component (a sensor). The cost would be $160 for the part and $60 for the labor (that's for 0.7 hours of labor, their standard labor charge being close to $100 per hour). A total of $220. Disgusted, I declined. I did some research on-line and found videos on how to replace it and found out how much it cost. I later went to AutoZone and bought the part for $45 and installed it myself using a socket wrench in about 10 minutes. Northwood 76 people are rude. Total and complete RIPOFFs. I will NEVER go back and I DO NOT recommend them! I hope these negative reviews go far and wide in showing everyone how much they suck. Just because they're in a residential neighborhood and get a lot of business from people who want a convenient location doesn't give them the right to be jerks to customers. read more

BEWARE. I brought my 323i into this shop for a simple maintenance. First off they charge $1400 to fix my car and it just happens to break down a day later. Great another $600 I had to spend. This is one of the most unprofessional car shops I have ever seen. When opening my hood the entire transmission and thermostat were completely lose. Not to mention I was missing bolts and other simple parts. DO NOT take your car here. Thanks to this company I had to sell my car after all the problems I started accumulating after taking my car to this mechanic. Sad to say the customer service isn't any better. Phone calls are rarely if ever returned. Companies like this is the reason Im thankful for yelp by helping prevent the same scams from happening to other people. Bottom line I spent almost $2000 to fix my car and it broke down within a week. read more

This is the closet gas station to my house, and it is always out of gas. The have a repair shop though that looks pretty busy. I guess that's the only way they stay open. read more

I was having problems with my car battery dying and door lights staying on. They figured out the cause was my door was not closing properly and fixed it. With NO CHARGE-gratis! Great service read more

I had a busted fuel pump and brian at Northwood 76 checked to see if I was still under warranty with a local nissan dealership. Instead of charging me $700 for a new fuel pump, he advised me to use my warranty. Very trustworthy, considerate, and a helpful. If anyone is looking for a trustworthy mechanic that is genuinely looking to help and not screw you over then check out Northwood 76 read more

I used to take my 10 year old Lexus to the dealer for everything. Ever since I started going to this place for a smog check, I take my car and my husband's car in for any repairs/maintenance. The guys (Brian, Bill, Daniel) are all friendly, and their price is reasonable. I recently took my car in for a 90k, and their price to replace my timing belt, H20 pump, and the whole 9 yards was around $800, compared to $1800 that the dealer would have charged me. Also, I was told by the Tustin Lexus dealer that my transmission pan gasket was leaking, but the guys here told me that there is no leak. I knew the dealer was just after my money. Overall, I think this place is reliable and friendly. read more

Highly Recommended! I've been bringing my cars here for service and they've been doing an excellent job of fixing it. I also take them here for regular maintenance and been saving money! Brian is the manager of this store and highly recommend his professionalism and customer service. read more

This station is right around the corner from where I live and I try not to put gas here. This station is always at least 12 cents more than shell down the street. Also the time I tried to put air in my tires there machine was broken, so imagine me trying to drive around on a flat tire. Good thing I have run flats. read more

I've stopped there 3 times in the past year and they're always "out of gas" and they have a sign up saying to go to another gas station. I guess I shouldn't let my tank run so empty but I'm not going to stop there for gas ever again! read more

I came in with a nail in my tire and they were able to fix it in under 10 minutes for $15! The service was fast and very friendly.

I've been to a lot of mechanics in my days.... I'm only 27, however I've owned a lot of used cars that require a large amount of maintenance. Every single time I've come to this place for a quote I was met with rude, careless customer service and outrageous pricing. Anytime anyone in my family has gone there for repairs,,, same story (why they didn't ask me first is beyond me). They try to make you feel like an idiot and then milk you for all your worth ($800 for motor mounts?). I know how mechanic shops generally work. I realize they will point out every possible thing that's wrong with your vehicle in an attempt to offer repairs. That being said, I have never received so many unnecessarily recommended repairs in my life. Just be warned, horrible customer service, insane pricing and overall spotty performance. read more

Great place, and honest mechanics. Would have given them 5 stars but they don't sell gas for some reason. But hey, i would sooner have a good mechanic read more

Have been taking my car to this business for at least 7+ years. I have been treated professionally by all of their friendly staff . I'm always greeted by Bill when I arrive....he's got some great stories to share and he might show pictures of his grandkids if you're nice to him. Brian is the Manager. He's awesome. He won't sell you something you don't need. He will address any question I have as will Bill. I recommend their senior mechanic, Jeff. He's has been with them for over 10 years and is the best in the business at diagnosing your car's issues. I see them for every oil change, purchased a set of tires, free tire rotation, fixed a water pump, timing belt, you name it, they can do it. They don't sell gas right now but that's no fault of the staff's. Strictly a repair shop for now..... Lastly, they will give you a ride to/from your home/work if you're in Irvine, too. That helps a great deal.....and they don't charge near what a dealership would. Kudos Northwood 76. Thanks for taking care of my car all these years. read more

Why is it when you go into a mechanic to get 1 simple thing done, they come back to you and say, "well, this needs to be done and over here, this needs to be done too". The bill goes from 100 bucks to over a thousand in minutes. That's what this place does! How do I know that they are telling me the truth? Do they think that every person that comes in there for repair has over 1000 dollars to blow on auto service that day? The first time I went in there for an alignment and they did it. It was then still pulling to the right, so I took it back and had them do it again. Guess what? Still does the same thing. There is my time wasted and money spent on nothing. The second visit, I went in to have something quickly repaired and they come back and say well you will need this and that and so it will cost over 1000 bucks..(Yeah ok, sure I have a thousand dollars I can give you, no problem".. Gave this place a couple tries on two different issues and I will not go back. They want your time and money and maybe it will be fixed.. read more