I've been going to East Hill Tire Factory for several years now and was a little surprised to be…read moregreeted with a Point S logo. When did that happen?! I went inside to find the same people I've worked with many times over and they confirmed that my warranty and all that jazz is still good. As predicted, they weren't able to save my tire, but they were able to have a new one ordered and ready for the next day. It was suggested that I leave the tire with them so that they could prep it the next day and just slap it on - way to streamline things! As usual, service was friendly and fast with great communication about what was going on. I was able to get in and out both times quickly and they were more than happy to adjust the price on the new tire to meet the remaining warranty I had on the old one. I've been going to this shop for several years and will definitely continue to do so!

Been going to East Hill Tire in Kent for many years. Rob,…read moreJeff, Gib and all the guys are awesome! They will check your tires for free and are always friendly. They have helped with flat tire fixes, batteries and scheduled maintenance. Even when I dropped my washer fluid cap inside the engine! They got it out without any charge. They really care about their customers unlike the major car dealership in town. If you need your car taken care of, you can't go wrong with Point S East Hill Tire in Kent.

Great Quality and affordable compared to other shops I came in for a set of used tires and they…read morewhere able to install and balance my tires with the purchase I was in and out less than 30 min very much recommended

Fast service and great prices on used tires. I have been a repeat customer over the past 5 plus…read moreyears. Definitely recommend

Mannnnn shout out to these guys!!!! They saved me 700$+…read more Tesla was tryna charge my that for 1 TPMS device I ordered one off Amazon and they installed it for 27$ Made my week!

Definitely a decent place to go if you are in an emergency or need emergency tire. I just came for…read moreair and they told me my tire had a bubble. They changed it, but they weren't very friendly & they were drinking on job. So I don't know if I want to recommend

Great service! Super fast best prices in kent Quality is…read morethe best Steven and Brandon helped me out

We had an odd flat, after brushing a curb. We had some trouble getting to repair shop, and after…read morelearning tire wasn't repairable they were able to sell us a matching tire. They were very understanding of our trouble, kind and very quick. After tow truck dropped us off, they had us back on the road in about 15-20 minutes. Their prices were very reasonable as well. Thank you for turning our very ruff day into a successful experience.

I came for my 8am appt and was out of there by 815. Staff seems they like working with one another…read moreand makes it a great working environment and promotes rewarding career. Keep it up.

DO NOT TRUST them. They lost a very important part for my car the wheel lock. They took no…read moreresponsibility for it. I went yesterday and the wheel lock was not put back in the car. I am now being told I have to back to the dealership for the part that they lost. They admitted they lost the part and now I'm stuck going around to get it and paying for it. Never ever going to them again

I always liked Discount Tire, but these guys at this location took exceptional customer service to…read moreanother level!! i bought four tires from these guys and since then i came back 4 times to have nails removed from my tires. HWY 167 is constantly in construction so needless to say...my tires are nails magnet. Each time i brought it in, they fixed it happily and i am out the door in no time. i really appreciate their great customer service. VIP service. i would highly recommend these guys to anyone.

I would give this 9 stars if possible . Before the stay at home order the governor put in place, I…read moregot 2 tires put on my BMW 750li. I requested that my two tires be put in my trunk because one of them were actually brand new winter tires, a Pirelli $500 tire that I bought a few months earlier. They replaced my tire with a different used tire because I am a black woman and thought I wouldn't know the difference. When I called and confronted the store about it they tried to act as if they were not at fault and said they through my tire out. My opinion is they stole it and sold it. Do not trust this business. If you want to get ripped off go here, the prices seem attractive but in reality they are a slimely auto parts dealer that gives the business a bad name. Buyers beware especially of the manager KP, if that is even his name. He is a crook and a theif. Update 6/30 Instead of trinity trying to fix what they did to me, they reported me to Yelp. Showing even further they have no interest in addressing the huge deficiencies and crooked business practices that they have internally. That means these problems come from the top. I'm not spending my BROWN dollars here and I encourage anyone who reads this review to really evaluate if it's worth the risk for you too, especially when concerning your tires and safety. Pay a little more for better and honest service.

6/2/2025 10:30am I had a flat blowout while I was on highway…read more164 heading East. Thank God I was safe And unharmed! I was in and out of there in half of the time that was estimated. ***QUALITY: I would like to express my sincere gratitude to Isaac and the entire team for their exceptional service. Everyone demonstrated a high level of helpfulness and courtesy. I greatly appreciated their meticulous care in replacing both front tires, which were deemed unsafe, and also replacing the old and worn-out tire lug nuts without incurring any additional charges. ***VALUED With heartfelt gratitude, I greatly appreciate their service and would wholeheartedly recommend this place to anyone.

I came by to have a tire patched up. I was told they couldn't patch it or rotate my tires because…read morethey were all at 4/32. Really after 6 months. Hmm. I don't think so. Here's the kicker. I watched the guy look at the tires and use his machine on them and he didn't even do it on the tire that was IN my car that needed to be fixed. But he did go ahead and tell me a tire that has less than 500 miles on it (full size spare) is at 4/32. LIES! I chose to leave Instead of arguing. Les Schwab patched the tire and I was on my way. Ive spent over $4,000 this year alone on tires between my 4 vehicles. I'll be taking my business elsewhere.

Really disappointed overall. I found a groupon for an alignment which was the most cost effective…read moreone around, called and spoke to a nice gentleman who told me to call back later this afternoon to see if they could squeeze me in. Last car they accept is at 4:30pm and they close at 6p. I called multiple times between 2-3pm and was disconnected/hung up on. Never found a human on the phone and since I was nearby I decided to drive in and see if I could do a walk-in appt. I arrived at 3:45pm! The guy at the desk was part of the other shop to the left, and told me the lady for my shop would be back in 30 minutes and she would help me then. Not sure how they can run services when phones are down / front desk person is gone for 1.5 hours or more. I left after 15 min more of waiting in person, and am taking my business elsewhere.

Helpful and friendly staff, girl working behind the desk is super knowledgeable and has a great…read morework ethic. Tires Now has great prices (beat Costco and everyone else) and quick work. I had a terrible experience trying to call around and find tires in off-set sizes for my 350Z. Not only did Tires Now have what I needed, I only to wait 1 day for them to arrive and then the install happened same day and in less than an hour. I recommend them to everyone and we are so lucky to have one in WA state. Thank you Tires Now!

Came to Seattle for weekend in my corvette and got a flat, brought it to them right before they…read moreclosed and they took care of it for a really good price considering the tire size (285/30/19) also someone else came while I was there and they filled her tires with air for no charge. Great service highly recommend.

worst there is. they wanted $142.00 plus tax for beat up tire. Albertson's on Delridge way SW had a…read morenew one for $120

This Firestone is the best. Great customer service, friendly. I will return…read more Thanx Firestone Stephen L Scacco

AVOID THIS PLACE…read more First, I know cars and tires. They marched the Costco price on a set of Blizzak snow tires. Once I dropped off, they called me shortly after and told me two TPMS sensors were broken and i should replace all four for $575 and that I needed alignment done for $179. I had new TPMS installed and the car aligned less than I year prior so I knew to reject this. They called back later to explain they must have looked at the wrong work order and everything was working properly. Now that's its light outside, I just realized they installed tires from 2021. To have one year old tires is normal, but four years is completely unacceptable. This place is scamming people are up charges and installing old stock tires. Avoid using them. I buy quality tires and am the fleet manager with over 100 vehicles for my company. It was a good price, but don't risk it by going here.