This is my first time getting a storage unit. Online process was incredibly easy and on site is…read moreclean and accessable.

I have had my things in storage at this location for 9 years with no problems . In the summer of…read more2022 Public Storage bought it. They have no one on site. There is no one in th apartment and no one ever in the office. . This is an area that backs up to railroad tracks with homeless around there. With no one on site it is an opportunity for robberies. I was robbed and have talked to 4 others who have been robbed in the last few weeks. To make matters worse they raised the rent $40. per month. Needless to say I had no other option than to move my things to another storage. I had many conversations with PS about their lack of security & no one seems to care.

Walked us through the storage process as we slowly plan out our move for the future and got great…read moreinfo from Cherry Ave Storage! Great team, informative, store was clean, and the two ladies were amazingly kind and helpful. Can't wait to use this place!

Never have I dealt with a more incompetent worker! There was a new lady there who I've never seen…read moreor worked with (this was the last weekend of May 2021), Martee I believe, and she had no idea what she was doing. I've worked a lot of jobs, and totally understand being new and having to adjust to a new job. But this level of ineptitude was unmanageable. She didn't know any policies or rates, and kept referring to her "field supervisor" who of course I couldn't speak to for some reason. I probably won't be going back there anymore because of it. I hope they figure out how to train new employees or get rid of her.

This fancy new storage unit place in Keizer is great. Super big, super clean, super nice people. I…read morelike that everything works well and isn't busted or ghetto like most places in town. Also they have easy I-5 access which is a plus for taking my rig out on the open road. Just which the internet made it easier to find these guys - I drove by and had to search like 3 pages deep before I could get the number.

I'm with everyone else. This is a great place to do business with. People are very nice, very…read morehelpful. The place is spotless. The security there is, well, I'm not gonna give anything away, it's awesome and effective, just don't forget your gate code then try and hack it. LOL The "online" payment system could use some help, however. I have two accounts (units) and have yet to find a way to have a "single" account to pay both. They should have a way to make it so someone who has multiple units can simply PICK which unit to make a payment on. So far, only two log ins and two passwords accomplish this. Perhaps "Allweathers" is new on the stage and just working the bugs out. But so far impressed.

High rates horrible after hours customer service. Bought an auction unit that had bedbugs and no…read moreone has gotten back to me on handling the situation. So unprofessional. Not worth it at all use someone else if you can. The location was in Salem

From my first phone conversation with Randy to checking in with Diane and Katie, top notch service,…read morefriendly and professional. Super helpful folks who understood my storage needs, just a pleasure to work with. Clean dry storage space, secure, great rates too ~ highly recommend!

Janelle is amazing to work with super nice and willing to go the extra mile!…read more We got customer service like you use to get! Friendly, Kind, Understanding! We had to clean out a storage unit and our clock was a couple mins behind so we were late trying to get out and she was so kind! If you love a friendly service! You will love these storage units! They are also clean and well kept!

Janel gave me a sweet deal on my storage unit. She is super friendly and helpful. This property is…read morewell managed and professionally monitored 7 days a week. I currently rent a drive up unit and like the convenient location. Highly recommend this storage facility to all. Thank you !!! *****FIVE STARS*****

We were happy with this place, even when we went from a smaller unit to a larger unit they…read moretransfered the money over to where we didn't have to pay More. But now 7 months later when they jacked the price up $125 And we wanted to move to a smaller unit.they wanted to charge us another $250. When we already paid $300. They wouldn't transfer the cost. And I am disabled and homeless and can't afford to be paying that much.so ya I am a little bit upset we came here for 3 days in the 90% heat and started packing up the old unit cause we reserved a smaller unit and no body was in the office for those 3 days. So now I'm really upset and don't recommend any one to come here.

Well, once again they substantially raised the rent plus they have mice or rats in the units.read more

This place is clean new and seems to be quite secure. We are on our second month here and seem to…read morebe quite nice

From the owner: Kashmir Storage offers top-notch self-storage solutions designed to meet all your needs. As a…read morefamily-owned and operated business, we prioritize the safety and security of your belongings while providing exceptional customer service. Our facility features a variety of storage options, including RV and boat parking, both covered and uncovered. With drive-up access, ground-floor units, and interior storage, you can easily store and retrieve your items.

We just moved out of our storage unit after more than 7 years being on the road and are now in a…read morehouse. We always felt that our belongings were safe and secure. The entire property was always clean and well kept. The people we dealt with were beyond nice. It was a pleasure doing business with them. We highly recommend this business.

Needed storage and googled this place. When I went the grounds was kept nicely and the staff was…read morevery nice! Shannon showed me options and where to go if I decided to get a unit. The size I needed was not open for a couple of days so then I was helped by Danny. They are very sweet and told me everything I needed to know and very patient with me

I rented a unit for a family member; a week later, I transferred the unit into the family member's…read morename. To do the transfer, we went into the Keizer storage office and signed paperwork as needed. I stayed until I was told the transfer was complete. Moving forward six months, I go into the storage center to rent a unit. I'm then informed I'm responsible for a $1200 storage bill. Shocked and confused, I explained the unit had been transferred out of my name, and I had no access to the unit since the transfer nor any communication. The manager then said the office employee failed to sign all the documents as required; therefore, the unit, along with a $1200 bill, defaulted to me. I was not a contact on the unit or given permission to access it after signing it over; therefore, I had zero contact with the storage center. I received no notices, letters, emails, or calls. During the six months, the storage center accessed the unit several times without approval, notice, or permission. On multiple occasions, The storage center permitted employees and others unknown to me to access the unit, removing property as desired. The Keizer Storage Center takes Zero responsibility for the actions of its employees, managers, or what happens on their grounds. You pay to protect your property behind a locked gate only to have the employees access and grant others access to property not belonging to the storage center. I will never do business with them and will warn anyone considering it. Keizer Storage Center has what I believe is an auto-response of "We would love the opportunity to resolve any issues." What would be genuine is to take responsibility and apologize for your wrongdoing, train your employees to complete unit transfers correctly, follow the law and stay out of units without proper notice, not give access to a unit without consent, and refund the money paid.

The management team is amazing, kind, thoughtful and understanding. The units are clean and feel…read morevery secure. You have 24 access to your unit if needed. Best storage facility I have even used.