I rented a unit for a family member; a week later, I transferred the unit into the family member's…read morename. To do the transfer, we went into the Keizer storage office and signed paperwork as needed. I stayed until I was told the transfer was complete. Moving forward six months, I go into the storage center to rent a unit. I'm then informed I'm responsible for a $1200 storage bill. Shocked and confused, I explained the unit had been transferred out of my name, and I had no access to the unit since the transfer nor any communication. The manager then said the office employee failed to sign all the documents as required; therefore, the unit, along with a $1200 bill, defaulted to me. I was not a contact on the unit or given permission to access it after signing it over; therefore, I had zero contact with the storage center. I received no notices, letters, emails, or calls. During the six months, the storage center accessed the unit several times without approval, notice, or permission. On multiple occasions, The storage center permitted employees and others unknown to me to access the unit, removing property as desired. The Keizer Storage Center takes Zero responsibility for the actions of its employees, managers, or what happens on their grounds. You pay to protect your property behind a locked gate only to have the employees access and grant others access to property not belonging to the storage center. I will never do business with them and will warn anyone considering it. Keizer Storage Center has what I believe is an auto-response of "We would love the opportunity to resolve any issues." What would be genuine is to take responsibility and apologize for your wrongdoing, train your employees to complete unit transfers correctly, follow the law and stay out of units without proper notice, not give access to a unit without consent, and refund the money paid.

The management team is amazing, kind, thoughtful and understanding. The units are clean and feel…read morevery secure. You have 24 access to your unit if needed. Best storage facility I have even used.

Kyle is direct informative polite and professional. He is friendly and attentive to all my needs…read moreand a pleasure to know. He is an asset to your company. Please give that man a raise, he certainly deserve one. Thank you for hireing the best.

From the owner: McMinnville RV & Self Storage is a premier self-storage facility conveniently located at 13999…read moreOR-99W in McMinnville, OR. We offer a variety of storage units to suit your specific needs, including specialized options for RVs, cars, and boats. Our advanced security features ensure your belongings remain safe and secure. With unique amenities you won't find anywhere else, McMinnville RV & Self Storage is the top choice whether you're moving, downsizing, or simply need extra space. Discover what makes us stand out from the rest.

I'm in the process of moving from one part of the Portland, Oregon area to another and rented a…read moreroom in A Storage Place. I found the prices to be outstanding especially the senior discount! Michelle in the office in Newberg is incredibly friendly and helpful! I would recommend A Storage Place to anyone who needs a short or long term room! It is...

Kimberly is the BEST! She made making a reservation over the phone and very informative and easy…read more When we got to the storage to check in she was on it and very friendly! She walked me to our storage unit and was patient with me when I called because I couldn't find our unit when my husband showed up with my daughter's things. I will definitely be back next summer when we need to store my daughter's college stuff. Thank you Kimberly for an awesome job, we appreciate you! It's not often in these crazy times that you find such sincere and nice people. You truly showed us that the aloha spirit does live outside of Hawaii.

Walked us through the storage process as we slowly plan out our move for the future and got great…read moreinfo from Cherry Ave Storage! Great team, informative, store was clean, and the two ladies were amazingly kind and helpful. Can't wait to use this place!

Never have I dealt with a more incompetent worker! There was a new lady there who I've never seen…read moreor worked with (this was the last weekend of May 2021), Martee I believe, and she had no idea what she was doing. I've worked a lot of jobs, and totally understand being new and having to adjust to a new job. But this level of ineptitude was unmanageable. She didn't know any policies or rates, and kept referring to her "field supervisor" who of course I couldn't speak to for some reason. I probably won't be going back there anymore because of it. I hope they figure out how to train new employees or get rid of her.

We just moved out of our storage unit after more than 7 years being on the road and are now in a…read morehouse. We always felt that our belongings were safe and secure. The entire property was always clean and well kept. The people we dealt with were beyond nice. It was a pleasure doing business with them. We highly recommend this business.

Needed storage and googled this place. When I went the grounds was kept nicely and the staff was…read morevery nice! Shannon showed me options and where to go if I decided to get a unit. The size I needed was not open for a couple of days so then I was helped by Danny. They are very sweet and told me everything I needed to know and very patient with me

This place is clean new and seems to be quite secure. We are on our second month here and seem to…read morebe quite nice

From the owner: Kashmir Storage offers top-notch self-storage solutions designed to meet all your needs. As a…read morefamily-owned and operated business, we prioritize the safety and security of your belongings while providing exceptional customer service. Our facility features a variety of storage options, including RV and boat parking, both covered and uncovered. With drive-up access, ground-floor units, and interior storage, you can easily store and retrieve your items.

The Unit has been fine. I have been told if I did not pay my bill on time there is a late fee and…read morethey do not send a bill. I went during business hours to ask about my bill and no one was in the office and thought perhaps with Covid I needed to ring a bell so was looking around and a lady in the parking lot started to yell at me. It was shocking as she was quite condescending and angry , I am not sure why. She really treated me like a child who had misbehaved badly. I was in shock by her cruelty and have some PTSD. Then when home I realized when I did the math I had paid through the end of May but she said I owed money May 1. I am unsure if it was an honest mistake on her part or fraud. I have been quite down about the whole thing. Usually in my experiences businesses are ethical so I have been quite taken off guard.

In November of 2014, I thought the worst thing I would have to deal with was the ladies really bad…read moreattitude over the phone and in person. However, I was only renting a storage unit and figured that is the worst thing I had to do was deal with a bad attitude an ugly personality while taking a payment from me, I would live. However in June when I got sick, and missed one month, I put my $30 payment on autopay because I didn't want that to happen again. Little did I know that would cost me everything. There autopay system doesn't work properly. The paper that I filled out and signed that day can't be found. So when I attempted to get into my unit in September I was locked out. Contacting the Office they say it's because I haven't paid since June. Of course I'm wondering what they're talking about, I'm supposed to be on auto pay. The lady behind the counter, the daughter in law of the nasty attitude, calls over to the other storage facility and Keizer (Chemawa Rd mini storage) who took my autopay form. They can't find it. She apologizes for the mistake, admits that sometimes the autopay doesn't work properly, Credits me for all of these late fees, and out of kindness for the trouble, tells me I only need to pay for September. I pay her for September and October. I get into my unit & get what I initially needed. Go home believing that I have a storage unit to pay for coming November 1st. On November 4th(5 day grace) I call to make the payment completely unsuspecting that I have no unit to pay for and I have no things in it. They have come up with every excuse in the book. 'Brian from the Keizer facility (Chemawa rd mini storage) doesn't work for us'. But yet, he said he did, he was the one answering the phone calls for hyacinth st while Miss nasty attitude was in the hospital, and he was the one who took my payment, and my auto draft form. And 'my daughter in law was in training and didn't know how to do her job properly'. But yet she knew how to make excuses for a failed autopay system. She knew how to run the computer and take my payment, and she knew how to speak with her mother in law in the other room, and she knew how to run the computer to make all of the adjustments for the late fees ( all of this with Miss nasty in the next room in a wheelchair, whose name is Diane by the way). And yesterday on November 4th, she knew how to make excuses for how she was doing what the owner of the company had told her to do, and that was not accept the changes that she had made as the employee and reverse all of the late fees and therefore sent my unit to auction without notifying me. They have even dared me to take them to court. You can bet I will but there are things that court will not replace. Things like a blanket from my mother that was a keepsake for me. Things like pictures that I can't replace. Or all of my second income as a soap maker down the tubes because they sold off all my supplies for making soap stored in that unit. I do not recommend that you store anything here that you can't afford to lose, and for most everybody I know, that is anything. Look for the newspaper ad that will follow this as I feel everybody needs to know who you could potentially be doing business with.

Nice and convenient overnight location along I-5. Nice staff and well maintained park. Grass and…read moretrees everywhere with ample spacing between vehicles. The laundry room was very nice with lots of machines and a huge window making the room seem very spacious. Nearby there is a harbor freight, original pancake House, and a great supermarket. Overall, this place is highly recommended.

The lady working Sunday, 11a - ish, August 9th, was one of the rudest people I've ever met in my…read morelife at a business for services I paid for. We are new to camping and our camp place didn't have a dump site, so we looked up where to dump, and came here to dump our tanks. We usually come here to dump. This particular day was HORRIBLE. I came into the office, paid to dump and the lady working in the office said "go all the way around" and pull into #___ - the spot was a pull through. I had never driven before, my husband had, I thought it would be good practice, I drove all the way around, like I was told. Then realized I went in the site backwards. Before I knew it, this lady was at my window, speaking to me like I was a complete idiot, in the 1st grade. First of all, people make mistakes. Second of all, the way that she spoke to me, was uncalled for and completely disrespectful. I didn't even have 30 seconds to correct my mistake, before I was being scolded like a child in a rude manner by another adult. She could've approach me in a completely different way and spoken to me in a far more polite tone. She then proceeded to tell me "I told you to go around the building." and come in this way--- No, you did not. You said go around, which I did and I made a mistake by pulling in the drive thru the wrong way....a HUMAN ERROR. But I guess she's perfect, from the way she reacted, spoke to me and treated me. She also yelled at me for driving over a 3 inch corner of grass. The grass is yellow ma'am....again, I made a mistake, it wasn't intentional. But I didn't get a word in before being spoken to disrespectful. Instead of arguing with her, and telling her you did not say that or explaining myself. I simply apologized, said it was a mistake and i was new to driving a trailer. She didn't care. She just wanted me to know how stupid i was. I wanted to de-escalate the situation because obviously she is extremely upset with her life, the world, her job, or just miserable in general and if I would've said anything else, it would've escalated the situation. So I apologized and corrected the mistake after being spoken to in the most rude and disrespectful manner. I will never be back to this RV park and I will continue to tell everyone that I know about my negative interaction. A grown adult should never speak to another grown adult in this way. Especially when we are paying for services and unintentionally drove into the site the wrong way. I mean come on, does that warrant this kind of treatment? I would hate to be an employee of this place or someone staying there and not doing everything perfect. I am sure I am not the first person that she has done this too, her reaction was completely unwarranted for the situation that happened. If she's an owner, I feel sorry for anyone that stays there or works there. If she's an employee, I would look at her actions and getting a replacement employee quickly. I can tell you, As a double business owner Myself, I would NEVER act like her. This person is making your place of business look so much worse than I'm sure it is. You can tell she's confrontational in life, if you're upset about someone pulling into a spot the wrong way, when you didn't give specifically clear instructions.