Raising rates when people are still struggling from dealing with a pandemic that's not even over is…read morejust wrong. I'm never going to recommend this business to anyone.

Professionally run. The man in charge was effective. Very secure. No worries about theft at that…read morelocation compared to the one on Molalla Ave.

The new owners are friendly and easy to work with. The prices are better than other storage units…read morein the area and the facility is clean. New updates are supposed to be coming so I'll update my review once the updates are complete.

Great new owners, really making the place a secure safe place to store my stuff. Customer service…read moreand great and would recommend this place. Prices are great, and cant wait to see what is next on their list.

Easy access and very secure. The on-site staff are accommodating and pleasant to work with.read more

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Avoid at all cost! I rented a unit for $271 last January. After only 7 months my rent has…read moreincreased to $394. Bait and switch. Moving out ASAP at a cost of $1,000. PS - late charge of $75 if 6 days late on payment. Monitor closely.

Well II rented a space at the McLaughlin blvd site and told the man that I really didn't even know…read morewhat I was storing but I packed it all so I had a pretty good idea of what was in there except for a few bags I just threw in without having to pack them as they were already full of things. However I was storing all my tools too which I neglected to mention to the man . The bag was so heavy that I had to drag it into my unit. There was about 5 duffel bags 5 backpacks and a couple bins my large bag of tools and 7 hard hats and a few loose things that were too big to stuff in a bag. The rent fluctuated from 29.99 to a whopping 89.00 which was a dollar less than a unit twice the size of mine.so every three months or so they would do something stupid like that then I would have to call and fight with them . and they would come down 20.00 or so . They would say well we can charge whatever we want. So they would advertise on the internet on their site that the one I was renting was 27.00 a month with no first month perks when at that very same time I was paying 8900 a month and they wouldn't budge below sixty nine. In the two years they were holding my thing I entered it once and that was about five months before I moved out. After I left with a harmonica in my hand which was all I had taken I remembered not seeing my hardhats but didn't think much of it I just thought that I might have laid some bags on top of them . So the day came when I wars moving out and my thing were in route for the auction because I missed a payment the month before . The gal in front who I assumed was the mans wife took my 246 dollars to get the lock off that they had placed on it to get my things out . I started removing bags and noticed within the first three minutes that my tools were missing and so were my hardhats. Someone had gotten in my unit and had so much time without worrying about getting caught . My thing weren't messed up in anyway . So it had to be an inside job because any other thief would have ram sacked my unit so as not to get caught and certainly would have left it open . So within 3 minutes I was pissed and went back to the office and low and behold it was locked and the gal was gone. J waited for a while for her husband to arrive and no one showed up I want a full refund because all the other things in there were junk and I'm sure my tools have been missing for a very long time. So I was paying astronomical monthly payments for nothing because my tools were more that likely gone a long time ago. There were tape measures wrenches tape socket sets just everything I owned was in that unit . So the only person that knew that I didn't know what was in there ,or so he thought , was the man who I believe they call Kelly. His wife must not have wanted to deal with the whole thing as she took off without even mentioning to me that no one was going to be there at and zero mentioning that she was taking off. The person that took all my things certainly wasn't concerned about getting caught and definitely has a master key to all the units even though they say they do not have access at all . That is a lie . I dont know everything he took but I do however know that he took my entire duffel bag of all my tools. How everything went down the day i moved out is obvious that they were involved . Funny how Kelly never showed his face after his wife suddenly left without notice. So if your renting at this location they do have a master key that is certain..

I've just received a phone call from a representative of Northwest Self Storage. They offered to…read morerescind my rate increase if I were to remove my negative review. I declined their offer and will let my review stand as a cautionary tale to any current or potential customers of Northwest Self Storage / EZ to Stor It. If others are fed up with unjustified rate hikes, I would encourage you to make your voices heard. - - - To be fair, the Northwest Self Storage representative mentioned that they had future plans for capital improvements for EZ to Stor It, such as adding roll-up steel doors to the 10x20 units. I'm sure that's great news if you're in a 10x20 unit. As I'm not, it doesn't really affect me in any way. As a businessman myself, I would like to point out that customers typically respond better to honesty than lame "as you know expenses are steadily rising..." bs. If I'd received a letter that said "We at EZ to Stor It regretfully have to increase your rent, but are excited to announce the following facility improvements..." then this review would have never been written. With that said, I will gladly update my previous review when said improvements are made.

Needed to clear out my storage unit and just had some really large items that I couldn't move by…read moremyself and certainly didn't have a vehicle that would transport them. Went to the All Service Moving website and booked my move. There was a confirmation phone call from the front office then there was a phone call from Chuck my move lead saying that they were about 30 minutes out from arriving. The two men worked fast and were very professional. Chuck is the friendliest and nicest person. I've met in a long time. Two thumbs up.

If you read one thing from this review, it's this: do not hire All Service Moving unless you're…read morewilling to risk unexpected charges, damaged belongings, and a company that refuses to stand behind its work. We provided a complete inventory of our home and were quoted for one truck. Your team spent an entire day packing our home and never once mentioned there was a capacity issue. It wasn't until the very end of moving day, after everything had already been packed and loaded and we had no meaningful opportunity to make another decision, that we were told we needed to pay for a second truck. As a result, it ultimately required two trucks to remove our belongings from storage, effectively doubling the cost we had been led to expect. Unfortunately, the handling of our belongings was even more concerning. During move-out from All Service Moving's warehouse, numerous damaged items were identified and photographed. We also documented furniture stored directly against other furniture with little or no protection, exposed boxes, and delicate items packed and stored in ways that unnecessarily increased the risk of damage. As we continued unpacking, we found additional examples of improper packing, despite paying All Service Moving to professionally pack our home. Wardrobe boxes were not used for hanging clothing--the hanging bars were never used, and clothing and shoes were piled throughout the boxes. Delicate lamp shades were packed with dirty outdoor items. Clothing was packed alongside a floor cleaner and a greasy kitchen rack. Fragile decorative branches were packed without protection and arrived broken. These were not isolated mistakes. They reflected a consistent pattern in how our belongings were packed, stored, and handled. Despite photographs documenting both the damage and the way our belongings were packed and stored while in All Service Moving's warehouse, the company has never taken responsibility. We spent months trying to resolve this privately before writing this review. During that time, we repeatedly provided documentation, waited through postponed discussions, and requested the documents supporting the company's position. Those documents were never produced, and All Service Moving never took responsibility for the damage. Moving is one of the largest expenses and most stressful experiences many people will go through. When you hire a moving company, you're trusting them with everything you own. We expected our belongings to be handled with care and, if something went wrong, for the company to stand behind its work. Unfortunately, that was not our experience with All Service Moving.

This place is very very expensive, for a 10x10 indoor space it's 233/month. It's at least a secure…read moreplace needing codes to get in and out, as well as security cameras all over the inside of the storage building. The only problem is that you're going to need a flashlight or a headlight because the lights do not provide any light in the units, plus she's shut down into power saving mode when no motion is detected, and that's after 5-10 minutes, so that is very frustrating

10/10 experience! The site is extremely secure, and the property manager--along with the rest of…read morethe staff--is highly professional and keeps everything spotless. While the prices are slightly higher than some competitors, the peace of mind and quality service make it absolutely worth it. Gavin Hasson

Easy move in. Truck available. Easy move out. Always felt safe entering and exiting. Would…read morerecommend.

Great customer service, very clean & neat facilities....and I also used their moving truck that was…read moremade available to me as a new storage customer. My storage rental, the interaction will all staff members, the complimentary use of their moving truck all exceeded my expectations. I have already referred this facility to my realtor, and other business owners that I know! I am a very appreciative & happy customer!!!

I inquired with this company for moving services through Yelp. They responded to my inquiry in…read moreabout 24 hours. I found their quote to be very reasonable, so proceeded to attempt to book their services. I tried contacting them multiple times. I even clicked the confirm appointment button that was sent to me though messages. I was never contacted back. I found it super frustrating that they would allow a customer to get away because they are too busy or do not care to respond to contacts. Their prices are very reasonable, but the lack of customer services makes me wonder how they would be on the day of moving. Would they even bother to show up? Communication is definitely lacking here. I ended up going with another company, Oregon Trail Movers. They were very responsive and made sure to call me back right away after I left a message. Their prices are very reasonable as well and customer service is spot on. At least I know they will show up on the day of! I do not have to wonder.

Bill was easy to work with in planning - by both text and email. Randy and Ray, the movers, showed…read moreup a little early, worked with a maximum amount of efficiency and care. The rate was reasonable - in line with others in the local business. I really couldn't have been happier.