See my review and others. Scam tactics and poor customer service. Didn't even finish the job.read more

I had an unexpected move in July when my job transferred. I was able to quickly get a quote and…read moreschedule the move with All My Sons. I was quoted a cost dependent on miles and weight with a high estimate of $2k, if my one bedroom apartment weighed 4000 lbs. I was a little concerned with the distance (2-3 hours) and getting the move complete in one day, but it went really well. The 2 person team was on time and loaded up the truck in 90 minutes. It look a while to get to the new apartment due to traffic, but they unloaded in about 2 hours. It was challenging to park in the new apartment lot and they had to use an elevator, slowing things down, but they made it work. I have never had a move without some damage, so there was a missing support for my desk shelf and a scratch on my coffee table, but otherwise, everything was in great condition. I was very impressed with the speed, quality, organization, and care displayed by the movers. My only criticism was the lack of documentation. I received some paperwork electronically to sign when I scheduled the move, but never got written documentation of my estimate. I also did not have a written invoice showing the cost associated with the miles and the weight when it was completed. I had to call the office to get an invoice and I just got a document with a cost of packing materials and a lump sum for the rest of the move labeled as "additional/misc charges". The total charge was just over $2k, so it was close to the estimate. I just expected to see documentation in accordance with the weight and mileage, so the estimate would make sense. This was the first time I did not get the full paperwork from a mover.

Needed to clear out my storage unit and just had some really large items that I couldn't move by…read moremyself and certainly didn't have a vehicle that would transport them. Went to the All Service Moving website and booked my move. There was a confirmation phone call from the front office then there was a phone call from Chuck my move lead saying that they were about 30 minutes out from arriving. The two men worked fast and were very professional. Chuck is the friendliest and nicest person. I've met in a long time. Two thumbs up.

If you read one thing from this review, it's this: do not hire All Service Moving unless you're…read morewilling to risk unexpected charges, damaged belongings, and a company that refuses to stand behind its work. We provided a complete inventory of our home and were quoted for one truck. Your team spent an entire day packing our home and never once mentioned there was a capacity issue. It wasn't until the very end of moving day, after everything had already been packed and loaded and we had no meaningful opportunity to make another decision, that we were told we needed to pay for a second truck. As a result, it ultimately required two trucks to remove our belongings from storage, effectively doubling the cost we had been led to expect. Unfortunately, the handling of our belongings was even more concerning. During move-out from All Service Moving's warehouse, numerous damaged items were identified and photographed. We also documented furniture stored directly against other furniture with little or no protection, exposed boxes, and delicate items packed and stored in ways that unnecessarily increased the risk of damage. As we continued unpacking, we found additional examples of improper packing, despite paying All Service Moving to professionally pack our home. Wardrobe boxes were not used for hanging clothing--the hanging bars were never used, and clothing and shoes were piled throughout the boxes. Delicate lamp shades were packed with dirty outdoor items. Clothing was packed alongside a floor cleaner and a greasy kitchen rack. Fragile decorative branches were packed without protection and arrived broken. These were not isolated mistakes. They reflected a consistent pattern in how our belongings were packed, stored, and handled. Despite photographs documenting both the damage and the way our belongings were packed and stored while in All Service Moving's warehouse, the company has never taken responsibility. We spent months trying to resolve this privately before writing this review. During that time, we repeatedly provided documentation, waited through postponed discussions, and requested the documents supporting the company's position. Those documents were never produced, and All Service Moving never took responsibility for the damage. Moving is one of the largest expenses and most stressful experiences many people will go through. When you hire a moving company, you're trusting them with everything you own. We expected our belongings to be handled with care and, if something went wrong, for the company to stand behind its work. Unfortunately, that was not our experience with All Service Moving.

Fantastic storage place. I have been a customer for many years and nevr had any issues. Tae area is…read morealways clean, geasswell taken care of and friendly manager, Matt. He cares abou his customers. If I had any complaint is the price increase every time you turn around. Great job Matt.

We rented a 10x10 space here for 2-3 years and were pleased with this storage unit. We had little…read moreneed to interact with the personnel, but when we did they were responsive, helpful and kind. The unit was easy to use, felt safe and the price didn't increase much during our time (ending price of $170/month). I would use them again.

Edgar & Brian were my movers, and they were absolutely fantastic! Totally cool guys, that went…read morestraight to work. Great attitudes, hard working, and really fast! (their efficiency lowered the number of hours of work, thereby lowering my total bill) They took my concerns seriously, accommodated every request. Also, scheduling with Drew and Jacob went smooth and easy. Overall, just seems like a good operation. If I ever need to move again, I would absolutely call this team.

Great movers. Communicated well and were flexible with what needed to be done. Everything was well…read morewrapped and cushioned for the move, and arrived without damage. Very efficient team, no idle chatter, loud music, or general disrespect for my neighbors while loading and unloading. The price was reasonable and less than what I had budgeted. Highly recommend if you are moving in the greater PDX area. Thanks Brian and Erik!

Trey and Michael were fantastic. Not simply at effortlessly hauling house contents up a boat ramp,…read morebut in their friendly 'can do' attitude which really reduced the overall stress (something others have commented on). Scheduling was easy and the cost very reasonable. I cannot recommend highly enough.

Two moves, and I'm going to be very generous with 2 stars…read more The first move took much, much longer than it should have with three guys, and they unfortunately didn't realize I grew up speaking Spanish (I'm mixed but white presenting) and said some highly unfavorable things for professionals. While the guy who did my paperwork seemed nice, it was way over the top like he was trying to ingratiate himself with me for a better tip. The questions he was asking me were personal and invasive and just left me feeling uncomfortable and wanting to get away from him. Unfortunately this is the reality of being a woman, often, is men mistake your kindness for familiarity when he should have just stuck to being a professional doing his job. This second, and LAST move I will ever hire Bridgetown for, I booked a move with three guys and the same size truck as my previous move. I specifically wanted a company who knew how much stuff I had (we ran out of room, the first time, and I had to leave several items behind). The issues started at booking, when my estimate arrived with my deposit, and the quote read $0...I checked in with Devon and she said my move was still booked, the quote was just a system error (but didn't fix the issue of an hourly rate for 3 guys...but ok...), the confirmation text I received a a few days before my move caused me minor panic because she listed the wrong date...OOPS her bad, but it's fine, all is well, ok... But, the day comes, and TWO men show up with a much smaller than expected truck. I ask about the 3rd guy? Oh well yea his work order says it's supposed to be 3, the paperwork he hands me says 3...I call Devon and yep oops "Dispatch" (aka one of the owners apparently?) "made a mistake and sent the wrong crew due to a paperwork mixup." Folks, when I tell you this would have been an absolutely nightmarish scenario that would have cost me my last shred of sanity due to all the BS I've been dealing with, it can't be underestimated how p'd off I was. Luckily for me, I have terrible anxiety and bc my last move took so many hours, I haven't been able to sit still and had taken *sixteen* carloads of moving bags over myself before the movers ever arrived. I wanted this move to go so much smoother than the last, and I had two afternoon appointments for various maintenace and install issues with my new house that day of the move. I booked three men and huge truck specifically to make the move fast and easy. If I had not absolutely destroyed my body (thank you, anxiety, for apparently seeing the future and that something would in fact massively go wrong) taking allllll that stuff myself over two weeks after I got my keys on the 1st, there is ZERO shot everything would have fit on the truck, not even half my stuff would have fit. And as a reminder, I specifically booked Bridgetown because they had an inventory from my previous move. I was in the end charged the minimum rate, to "apologize" for the "mixup," but having to explain to Devon and to the two man crew why this was all so frustrating and upsetting is insane to me. I booked 3 guys, giant truck, with BM specifically who had my inventory because I knew how much stuff I had to move. They caused me at least 10 more gray hairs that day. I will never, ever, be using your services again.

All of the guys were kind and helped figure out some difficult/heavy items that we could not have…read moredone without them! When the dust settled, there were numerous scratches and dings in our house (mirrors, new basement floor, etc). They were also mildly pushy about ending early despite there being about 40 minutes of our 3-hour service left. Ultimately, very helpful and fast!

Good service and gave discount on cash. Came with proper…read moretools and appropriate sized team.

We ended up changing our plans entirely and not making the big move in the way we initially…read moreplanned, and one regret is that meant that we didn't get to work with Northwest Grace Moving. Matt, his wife, and the office manager Angela...were all so incredibly professional and give you such a comfortable feeling, like you're in really good hands! They were generous with their time to come out in person to give a quote and they jumped through hoops to see if they could still help us out with our revised plan to only move very few things and cross-country. Based on what we experienced, they'd be my first choice when we do make the big move.

My wife is very picky and was anxious about moving and since I selected NW Grace, my anxiety level…read morewas also heightened. We had a wonderful experience moving from a NE apartment to a newly remodeled home (with newly installed wood floors) home on the coast. Thoughtful, courteous and just nice people worked diligently to pack, drive 2 hours and then unpack. Not only was my wife please with the experience but I was able to take credit for selecting them. Thanks team and we will be recommending you to family and friends.

I highly recommend Portland Movers Company…read more I used Portland Movers Company 2 times recently. First for moving from my things from my sold home to storage until I found a home to purchase and then a second time from storage to my new home. For each time from the initial contact for the appointment to the final move I could not have asked for better service. All of my questions were answered, I was informed the evening before and the morning of the moves of arrival times so I was prepared. The movers took great care of my things even though they worked quickly and ensured things were left where I wanted them.

I rarely write reviews, but this one is warranted. We booked Portland Movers Company for a full…read morepack and full move between two units in the same apartment building. We paid for full service because we are both currently injured and could not do the work ourselves, and we came to them through a family recommendation. The crew was scheduled to arrive between 11:00 and 12:00 and showed up around 2:00. We were told there had been an accident, and we understand things happen. But by the time they arrived, we had already packed everything except the kitchen ourselves. Packing the kitchen alone took them roughly three and a half hours, and even then the refrigerator was never emptied and items were left sitting on the counters. The team seemed very inexperienced. They needed direction on the simplest tasks, had zero spatial awareness, and moved at a snail's pace. They were also strikingly inefficient, taking a single item at a time to the elevator and riding up to the new unit instead of loading it first, and theykept doing it even after we suggested otherwise. Eventually we asked them to stop handling our dressers because we were worried about damage and about someone getting hurt. To keep the time and the bill from spiraling, we moved boxes, cleared out both closets, and carried furniture ourselves. It is not an exaggeration to say my partner and I did at least 60% of the move. I ended up moving two large dressers on my own with an injured ankle because they couldn't figure out how to maneuver it into the closet. Afterward we sent a detailed message, and owner Natalya called. The conversation centered almost entirely on the late arrival. The labor we ended up doing and the unfinished kitchen and refrigerator were never really engaged with. When we raised how inexperienced the crew seemed, we were told they had more than 10 years of experience, which flatly contradicted what we had just watched. The most she offered was a $100 discount, which she described as the entire profit on the job. We have used movers several times before for larger and more complicated moves, and every one went better than this. I would not recommend this company.

Walked us through the storage process as we slowly plan out our move for the future and got great…read moreinfo from Cherry Ave Storage! Great team, informative, store was clean, and the two ladies were amazingly kind and helpful. Can't wait to use this place!

Never have I dealt with a more incompetent worker! There was a new lady there who I've never seen…read moreor worked with (this was the last weekend of May 2021), Martee I believe, and she had no idea what she was doing. I've worked a lot of jobs, and totally understand being new and having to adjust to a new job. But this level of ineptitude was unmanageable. She didn't know any policies or rates, and kept referring to her "field supervisor" who of course I couldn't speak to for some reason. I probably won't be going back there anymore because of it. I hope they figure out how to train new employees or get rid of her.

Such a fine service. K'Lynn and Lori were both professional and unfazed by the state our home was…read morein when they arrived. They got right to work and tirelessly helped clean out so much stuff that we wound up with a space so tidy and organized it feels like an entirely different home. We can actually find the things we own and our space is so transformed it was quite literally shocking. We had our pet pass the week before and we wanted all associated items donated to folks with a pet. And that's part of their wonderful service. Recyclable items are recycled. Donatable items are donated, they even get a receipt for the items to itemize on your taxes. We would heartily recommend their services to anyone stuck in place that no longer feels like home.

This is the best money I've spent in a long time. Katelyn came out for a free assessment and I was…read moresold. Erin and Kelsey had the full day where we went through my hallway closet, kitchen, side cabinets and bathroom. They did such an amazing job helping me go through everything, donate and trash what I had to. They organize it all in the right spots and have options for bins and such (they aren't pushy on that, so it's totally your call what works for you). They worked so hard and I appreciated it. Day two I had Kelsey again and Hailey joined to help with my bedroom and closets. I have never felt so happy in my own home before! It is amazing how much space I have now that I only kept what I use and got it organized with help. I'd recommend this service to everyone if you can. The price was fair given the work and results.