I got my 2023 Camry here with 19k miles. It had modifications done to it by the previous owner. It…read moreruns great no problems besides they didn't tell me about a crack in the trim on the back but it doesn't effect how the car drives so not worried about it. It had all the service records and they gave me a good deal. Would recommend them which is pretty good seeing as how I will only get cars from big dealerships like the Toyota in marysville.

I want to go out of my way to give this place 10 Stars if I could but unfortunately 5 only lol but…read moreit was a very extraordinary amazing experience. If you don't believe in miracles these people will try to make it happen. All of their staffs very friendly very professional quick and to the point. If you had questions about anything or any concerns they are always there to help. When I didn't have a car these people made it happen for me especially Oscar I have no words to explain how thankful and grateful I am for him to make it happen and of course Diego was very friendly very professional and lilium as well their staff is awesome they are a great team I recommend you go and check their inventory out and make it happen because they will make it happen.

These guys are great - it's a very friendly place to buy a car…read more I found the car I wanted online, came in for a quick test drive, and I was out of there within an hour. No hassle. no fuss. The car was inspected at a local dealership and they gave me the inspection report, so I have a good starting point for maintenance. The only thing I would say is to look for any remaining components from the fleet security system. After I bought the car I found an auxiliary battery in the console, so I had to figure out how to get it out of there. But hey - free battery! Overall, I got a good deal on a nice car with zero hassle. I wouldn't hesitate to recommend these guys to a friend.

These guys are the best. Service your gradfather would have been surprised by and no slimy sales…read moreguys to be found. Good vehicles, honest pricing.

So, we were given an online price quote for our car. Went in and everything was okay until a phone…read morecall was made to VW Financial Services. We had one payment left of around $2,600 and that was due to deferring car payments because of unemployment, Covid-19, etc. I had misunderstood and thought payments from deferments would continue to be made monthly until car paid of. Lol. They expected payment by August 7th for the entire amount. So, VWFS would not provide payoff quote and we would have had to get a letter from them, etc. We ended up taking car back to VW dealership and paid us $100 more than offer from CarMax. They paid car off and we walked away with proceeds after their cut. The people at CarMax were very nice and tried to work with us, but it didn't work. I checked our account with VWFS this morning. We overpaid by .73 cents, lol!

I wanted to give a shoutout to Lubin, a Sales Manager at the CarMax location in Renton, Washington…read more I was considering having a vehicle shipped to my city, but I had several questions that weren't answered in the online photos or description. When I first called, I spoke with Corey, who was unwilling to help and simply directed me back to the online listing. It left me feeling discouraged and uncertain about moving forward with the purchase. Thankfully, I called back and was connected with Lubin. He took the time to answer my questions, address my concerns, and make me feel like a valued customer. My wife and I had just purchased a 2025 Porsche Macan from CarMax in Henderson, Nevada, and Lubin's professionalism, patience, and willingness to help truly reflected the kind of customer service that keeps people coming back to CarMax. If you're buying a vehicle from the Renton location, I highly recommend asking for Lubin. CarMax is lucky to have him on the team. CarMax, please take good care of this guy. He's a great representative of your company and an even better person. Thanks again, Lubin. Cheers.

We had a really great experience with Aymen at AutoNation Honda Renton. He was very patient,…read morehelpful, and understanding throughout the entire process. We had a lot of questions and took some time to think about our options, but he never made us feel pressured or rushed, which we really appreciated. Although we ultimately decided not to purchase the car, I still wanted to leave a review because of how positive the experience was. He was professional, kind, and genuinely helpful. If you wanna buy a car message him!

0/5 Stars Extremely disappointed with the post-sale customer…read moreservice here. When I expressed some initial nervousness looking at the Carfax, management strongly reassured me, put their reputation on the line, and explicitly promised that they fully inspect all of their cars and that I was in good hands. Turns out that was a boldface lie. The moment I drove off the lot, I got a low tire pressure warning and discovered two nails in the tire. To make matters worse, the vehicle's battery was completely dead the next day when I tried to start it at home. There's other issues as well that just seem to be snowballing into bigger problems. I have spent the last three days trying to call for help, but I am being completely ghosted with zero callbacks. They only care about making a sale and taking your money. Stay far away from these people. Don't trust their words. Their google page is full of fake good reviews that they encourage people to leave and if they do get entered in for a free gas card, should have known to check Yelp first.

The staff was very pleasant and our sales person was low pressure…read more We had an issue with our bank and the dealership was very accommodating. Unfortunately, the bad taste left by this experience was when we went to sign and were made aware there was a "non-optional" antitheft device at an additional cost. $895. I've experienced these sort of mandatory upcharges at dealerships before. It feels very predatory. Had we not had a long day and drive to get there, we would have walked away. It will definitely deter us from shopping here again sadly.

Date: May 19, 2022. (sold my car here)…read more This place was one of the two businesses listed in the Kelley Blue Book's "Instant Cash Offer" when I was looking to quickly sell my car. I had an offer from CarMax already, and since it's right across the street, it's no-harm, no-foul if this business didn't have the chops to compete. Well, they did; I got $2,000 USD more from here than I did at CarMax (which was already $4,000 USD higher than Vroom, $5,000 higher than Carvana, and $3,500 USD higher than Shift), in the same day, after arriving at 3:45pm, getting all of the paperwork signed, and getting my certified check in-hand by 4:20pm (nice). The business owner and check signers sit over in the Younker Nissan office down the street, and according to the sales staff, go home around 4pm, so make sure you arrive around 3pm to properly get your vehicle tested by their sales staff. If the business owner goes home (they can single-sign a business check), then two designated check signers have to sign off for the check to be considered valid; I deposited the check on a Friday, and by Saturday it cleared, so it's legit (They seem to bank through KeyBank, for what it's worth). Also - one thing I will say - they'll lowball the price you get from the Kelley Blue Book (KBB) offer. They initially offered me $3k less than what KBB's "instant cash offer" was (and only $500 more than CarMax), so make sure you know exactly what your car is worth. I still somehow gave them a $1500 discount from the instant cash offer that KBB had given me, but I was able to get them to pay me what I believed the car was worth at the time, and go home with more than what I would have gotten by going to CarMax. Basically: if you want less of a hassle, just go to CarMax. If you go here, DO NOT TELL THEM what your offers are, since they only seem to want to profit as much as they can off of you (and it's really slimy that they do - they sold my car for which is $8k more than I sold it to them for, so why do they care about a measly $1500?) If you sell your car here, you have to still file a "Bill of Sale" online on the Washington State Department of Licensing (WSDOL) website. If you already registered your car through License eXpress, then you can pay the fee online and report the sale that way. Also remember to de-register your car on the GoodToGo! Website (if you use a toll pass), as well as remove your car from any apps that reference your old plates (such as the PayByPhone app, the Parking Kitty app, or ChargePoint / EVGo).

Sure, they were helpful and polite with the car buying. But we decided we didn't like the car, a…read moreDodge Charger, a couple of days after taking it home. Since they have a 7 day money back guarantee, we took the car back. Now, they weren't so happy and polite. But, we asked that they go forward with the return process. We didn't finance, we gave them a cashiers check for $24,000, which of course, they said it had been deposited, and that they would have to get it back from corporate, and it would take a few days. Well, it's been well over a week, we have not heard anything, nor do they answer our text messages. We aren't sure what they are trying to pull. But we get a very uneasy feeling from all of this. Wish we had never gone there. Maybe the smart thing to do, would be for them to hold any deposits, or payments on a car for 7 days, THEN make the deposit.

To first start out, the online experience was something new to me and it was very convenient to…read morehave, when you don't want to physically drive to a dealership. Enterprise might not have a huge inventory of cars, but with a little research and looking around, you might surprisingly find the right car. They do their best to update their inventory as often as possible and when you see a vehicle "in certification," then that means it is being checked out before being available for sale. During the time I was looking online, I was being helped by Ana (Sales Consultant) and Devin (Senior Sales Manager) via email, after submitting an application. They both went through the process of what vehicles I was interested in and when you let them know what you want, they will complete the application process to see what you qualify for. I then received a call from Ana or Devin, with both of them introducing themselves once again and going through what I was qualified for. They throughly made sure everything was correct and if they missed anything to confirm or review. After everything was confirmed, it was time to go in-person to meet them and the vehicle of my choice(s). Upon arriving, I was already familiar with the location since I have rented a vehicle from there before, just now working with a different side of the building. When going into Enterprise, it was very clean and inviting, as there was somebody to greet me. From there, got to meet Ana personally and from there, we went right into business with the vehicle I was interested in. During the process, Devin came in and introduced himself once again to formally welcome me at this location. Ana made sure all information was correct, then brought the vehicle for me to take a look and out of the many decent amount of vehicles they had in their lot, I went with the 2021 Volkswagen Altas and it was amazing to look at, both interior and exterior! After looking at the Volkswagen, I wanted to take a look at other vehicle they had on the lot and Ana was very patient with me, telling me to take me time. After taking a look around, made the definite decision on getting the Atlas. Went through the complete application process, signed all necessary documentation and once everything was good to go, I officially got my car! A couple days after I purchased my vehicle, brought it back in for Devin to take a look at because for some reason the remote start was not working. So Devin told me to bring it on it to see if something could be done with their technician team or it would have to go to the dealership. After waiting a couple hours, it was finally working and it was just due to the coding of the vehicle, which was reset. In the end, I honestly had the best experience with both Devin and Ana, so if you get to have a chance to interact with them, you are in the best hands! They both were understanding, professional, patient and VERY transparent, which you do not get at a lot of dealerships. They made the experience for both online and in-person smooth and stress-free. In my experience with Enterprise, I would highly recommend going to this location to find your vehicle, if you choose to do so or if the options are there for you.

Professional and friendly. No pressure. Great follow-through. I talked with salesman, finance,…read moreand manager. Bought great used vehicle with low mileage, clean title, no accidents - highly recommended. One of the easiest purchases I have ever made!!

I'm editing my post to add that i took my suv into a little mom and pop shop near me and they did a…read morediagnostic on my vehicle and looked at my vehicle come to find out the problem with my Armada was that the coil pack on one of the cylinders broke up so it was misfiring. I have since replaced the 1 COIL PACK and my Armada runs good as gold again, kinda funny it didnt need a whole motor replacement. After speaking to the manager a couple days prior to taking it in to this mom and pop shop, he told me to bring my suv back so he could personally look at it. No apologies no nothing. This man, his employees and this Nissan dealership are crooked! They will 100% steal your money lie to you about whats wrong with your vehicle and show you pictures of something wrong on a completely different vehicle and claim its yours and then tell you to replace the motor for 22,000 plus dollars. Absolutely do not trust your vehicles here or at least get a second opinion before trusting them with your car. This place deserves absolutely 0 stars they are lying, conniving and manipulative. I took my 2017 Nissan Armada in to this dealership because my check engine light had just come on the week prior and when I ran the codes at O'Reilly it said to replace the cam shaft positioning sensor, so I took it in because after some research it look like a little bit more difficult of a job and figured the dealership could at least tell me the actually diagnosis as that code could mean a couple things. I took it in and dropped it off they called about 2 hours later saying that they couldnt diagnose the problem but that it would need a new engine more then likely. I asked them why they thought it needed a new engine if they couldnt diagnose the problem and they said they couldnt be for sure it needed one since they couldnt diagnose it but they were pretty sure that what it needs. I picked up my vehicle up within a few minutes and the service guy at the front showed me the picture I've posted above saying that there's a yellow film in my engines oil and thats never a good sign that this is why they think it needs a new motor. I asked them to email it to me (which they never did) this all happened end of March 25, 2026 Fast forward to this week 4/20/26 I pulled the engine cover off my vehicle so we could start to flush the engine (as we were advised) and I called the dealership today yo ask them to again send me the pictures of my engine that they took which after 10 mins on hold a different guy gets on and goes "oh yea you had the armada right, i dont have pictures?" Then after a minute goes "oh yea I do I'll send them again right now" as soon as looked at the pictures I knew these pictures were not of my truck as the last picture of the all black oil intake is the picture i took from the engine. They lied about diagnosing the problem then took a picture of a different vehicles oil intake and tried to pass it off as mine. Then charged me over 200 for the service of doing absolutely nothing. I will be filing a formal complaint with nissan! DO NOT BRING YOUR VEHICLES HERE THEY ARE DIRTY LYING POS!

KIA service has never let me down. This is my second or third appointment at this location. It's…read moreeasy to find, easy to drive into service; FYI no more waiting in your car - get out and go to the service counter - that was a bit awkward but now I know! (Nothing and no one indicates the procedure that I could tell). I was getting recalls taken care of and an oil change. A newfangled trick is they send you a video of your car being inspected. They took care of everything quickly and the complimentary vacuuming was much appreciated. The two gentleman who helped me at the service counter - Chad and Dorian - were both pleasant and efficient. I'd like it if they cleaned up the upholstery in the waiting area. It's covered in long female hairs. It's not "gross" per se but it's not great, either. It's a cute set up, very stylish, although the seats are rather hard. There is a coffee machine available, a popcorn machine that I didn't quite trust (how long had the popcorn been in there?), vending machines, and I *think* complimentary snacks behind the service counter - with a hand written sign, they could up that game a little. Honestly the lobby is kind of meh, with toilet paper boxes just sitting out and almost nothing of interest on the pamphlet counter. Best part - in and out quickly, at a reasonable price. Thanks!

Poor customer service. Dismissed concerns and lost a longtime loyal customer. Dismissive service…read more Firestone fixed my issue the same day and earned my business. Service Advisor Brandon was the worst. Disappointing experience from a longtime customer.

Diane is the absolute best, definitely contact her for a great experience. She's very knowledgeable…read moreand extremely helpful

How can I give it a negative star rating. Old school BS sales team and a manager that is probably…read moremore shady than the sales team. Asked for a simple quote for lease options on a Subaru model (other dealers provided it right away), these jokes send like 10 emails back and even wanted to run a credit check (even though I told them I have top credit rating and would be willing to let them check it after I get the quotes). Horrible, stay away ......at this point I would rather ride a bike than to buy a car from these jokers.