Excellent service and communication, got out to our place quickly. Replaced our home water main…read morelever and our kitchen sink drain. Best price we were able to find in the area.

Brad, Luke and team have successfully completed several projects in our house. They are nothing…read moreshort of exceptional. Always punctual, professional, and work is excellent. I would trust them to enter my home even if I wasn't there. 1000% confidence in them.

I'm still 'wowed ' by this company! I can see why this company gets five star reviews. Fast…read moreresponse time on my issue. They arrived quickly to remove and replace my leaking toilet. Kell and his helper were truly Pros at their trade. Very courteous as well. I've just jettisoned my trove of other plumber's cards. Only need one now.

From start to finish Kell, and Ravim were knowledgeable, professional, and more than willing to…read moreanswer questions. I purchased a Toto G450 toilet/bidet and needed a tankless WH flushed, and they did a great job. I also had a leak on an outside bib which they fixed perfectly as well. The toilet works great, and the other items were done flawlessly. The prices were reasonable, and they were able to come out the next day. I definitely would hire Waterways again to do any plumbing work.

I try to never give reviews until at least a year after significant work is done, since so many…read morecontractors make it look good in short-term and you discover all the things wrong with it later. 20 months ago a team of young men from Henco installed a small pump with a complicated pipe path in my basement (old house with dead drain pipes!). It's still working great today. This is the basic 3 star benchmark for any company -- the bare minimum. Henco was unique among my contractor interactions of recent years in that they actually applied some critical thought to the situation! Where others (including other quotes for the same project) insisted that their first knee-jerk (and whaddya know, more expensive) idea was the ONLY way to address a situation, the Henco team listened to our needs, thought through options for redirecting the pump and drain pipes, and ended up doing a reliable and good job on an alternative (and in hindsight, best) approach that no other quoters came up with. Respect and thought shouldn't be extraordinary, but in 10 years of homeownership it is evident that most contractors don't bother with them, while still asking for 5 stars. Those ones don't get 5 stars. Henco does!

The work, when completed correctly, is good, but their communication sucks…read more We had the opportunity to buy into their annual plan for a fraction of its retail value. It's normally $250 and they gave it to us for our first year for $50. This all started when we needed duct cleaning and contacted them about duct cleaning and as part of a welcome to Henco, we got that maintenance plan at 20% of what the retail value is listed as. Unfortunately, the only thing that has been hitch. Free was the duct cleaning that we had done originally but everything else along the way has been some of the shittiest communication I've ever run into. The second job that we had done is that we had our hot water heater replaced, and here's where the communication stuff started to faulter. The plumber showed up with the wrong hot water heater. They had to go get another hot water heater, and while they got the other hot water heater in a decent timeframe because they found one locally, the idea that they didn't measure for the space before they showed up to the house is absolutely ridiculous. Then we had an HVAC order to where we were getting an air handler completely replaced because when the guys came out and cleaned it, they didn't tell us about a ball bearing in the fan that was going bad and when they completed that cleaning job, the AC failed. This was unfortunately on the hottest weekend of the year so far and so we went an entire weekend without air-conditioning. So when we finally got this scheduled for the air handler to be replaced, it was supposed to replace both the fan and the condenser unit per multiple conversations on site about that. Both are bad. Along the ways of getting this complete was a myriad of poor communication scheduling screw ups and miss quoted product lines which caused our expectations to be reset. At this point with everything included, we spent well over $15,000 with these guys and the communication is absolutely some of the worst communication I've ever experienced with a professional service company.

Hello! We contracted Ray's for the plumbing install, rough and finish, at our new restaurant in…read moreUptown Vancouver, and they did an AMAZING job! They were knowledgeable, efficient, responsive, easy to work with, and were masters at problem-solving outside the box whenever necessary. Thank you, Ray's!!

This place are hardcore scammers. Terrible service and terrible work, actually made the project…read moreworse in the end. If you hire these guys you are definitely taking a huge risk. That is all. Good luck if you hire these guys they are horrible.

i have been debating a response to your quote of $3,400 for a water heater purchase and replacement…read moreat my 93 yo fathers home in vancouver which you never inspected prior to quote. Here tiz. I contacted two other well established plumbers in clark county regarding the water heater replacement and installation. The results were: one was $1,200.00 cheaper and one was $750.00 cheaper. I get stuck on this disparity and even get angry. Then I remember the $598.00 you charged us to unclog a kitchen drain at my 93 yo fathers house recently..... for a senior citizen, a veteran, not to mention my repeat customer business for 4 years. Sorry, just not comfortable with this type of treatment in this economy. I have chosen one of the other two plumbers as my go to professional. I do not wish you luck as I do not want others to be treated in this way. Goodbye.

The plumber was friendly and on time. He got he job done & no more clogged toilet. The price was…read morereasonable.

Excellent and quick service! Luis contacted me within moments of my placing a request online for…read moreservice, and he fit us in the very next day. We had a kitchen clog that they quickly took care of, and they were not only professional and respectful, but also really friendly and knowledgeable. They explained everything they were doing, gave us good tips for the future, and left us with a feeling of confidence. I highly recommend that anyone with a drain issue should give them a call. Thanks gentlemen.

Nice enough, but as people point out, definitely not a plumber, and doesn't really know what is…read moregoing on with the plumbing outside of being able to snake a drain. If there is any possibility that there could be something else complicating the issue beyond the really simple and straight forward stuff, you are much better off getting a plumber out first and not wasting time with That Drain Guy. If I knew I had a clog and simply needed a drain snaked out, I would not hesitate to call him. He seems to get a bit confused at times, but as a bonus - he is quick and responsive.

I had Ross come out to inspect standing water and a sewage odor in our front yard. Without doing…read moremuch in the way of investigatory work, he concluded that repairs would cost between $15,000-$20,000. When I asked how he arrived at that estimate, the response was simply, "I've been doing this for eighteen years." He stated that our sewer line could not be scoped and that the entire system would need to be overhauled, including excavating the front yard. That recommendation felt extreme given the lack of diagnostic evaluation. I'm very glad I sought a second opinion. The actual issue turned out to be a faulty switch on a grinder pump, and the repair was under $1,000. Additionally, contrary to what was stated, our sewer line had already been scoped when we purchased the home. This experience raised serious concerns for me regarding the accuracy of the assessment and overall integrity of the recommendation. I strongly encourage others to seek additional opinions before committing to major repairs.

Buyer Beware. This company is a rip off. I asked for a quote for three running toilets and a hot…read morewater cleaning. I got a quote for $1900.00. I did give them my card and it was ran through right away. When my daughter got home she said I do not think so. Call them a cancel the service. Was given a call today stating to refund me my money will cost me $115.00. I will be disputing all this with my bank. But please do not use unless you get a couple of quotes. I think these people looked at my home and that I was an elderly lady and thought it was okay to overcharge and apply fees.

Several mornings ago my drain fitting in one of my bathrooms failed. After searching on Yelp etc. I…read morecame across this company and thought I'd go with them based on reviews. They committed to a time between 12 noon and 2pm and sure enough the tech showed up. He did a consummate job on replacing the drain. I happened to have the Enviro Tech drain part left over from the faucet installation back in 2007, So that was no problem. I'd definitely recommend and use their services again. :-)

Alex did a great job replacing leaky flanges in both of our bathrooms, including one that drilled…read moreinto tile on slab foundation. He was on time, clear about what needed to be replaced and what it would cost, efficient, and reasonably priced. We'll be happy to call Go With the Flow again.

Not the cheapest but very thorough On time…read moreExpensive fee if using a credit card so plan til use cash or check to avoid extra fee

our water heater got really hot water coming out so we called and they had Andre come out right…read moreaway which was good however, now I called to get an itemized bill and the office said I had to talk to the technician. All I want is an itemized bill as to how much was the water heater, parts and labor broken out why is that so hard to do and why do I have to talk to the technician? the office can't do it? seems a little strange to me. Now I wonder if we really needed a new water heater or just a new thermostat!!!

I have used JRT for a few different jobs. They are knowledgeable and professional. Chris, the HVAC…read moretechnician is outstanding. I highly recommend JRT and if it's a HVAC project, Chris is your guy.

This one star is only in response to their ability to tie down their stuff in the back of their…read moretruck. I had a bucket and a shirt fly out of their truck directly in front of me today. Do better. You could seriously impact another person's life with your lack of attention to details.