My water heater sprung a leak on Sunday and I went onto NW Natural's website to get a list of approved vendors. Aaron from Express Water Heater Service called me on Sunday afternoon and was so kind to fit me in on his schedule for Monday! He understood that it's no fun to be without hot water. He installed a new and much better water heater - it works faster and is quieter. He was so efficient and helpful- he explained what was wrong with my old water heater and got my new one up and running in no time! He even took away the old one at no extra charge. I highly recommend Express Water Heater Service!!! read more

Aaron was amazing. Great service and honest which is hard to find these days. Without a doubt we highly recommend!

Our 20 year old water heater went out over the weekend. I called and left a message on Sunday morning and received a callback from Aaron in the afternoon. He was able to get us in on Monday morning. He came out between the time window he said he would, he brought a new water heater and finished the job in about an hour and a half!!! I would highly recommend Express Water Heater Service. Great customer service, quality work, prompt and fair price!! read more

Our water heater went out and Aaron was able to get us in the next day. We live in an old house so it was a bit of a tricky situation but Aaron was able to completely replace our water heater that same day! And for a good price! I don't foresee having any problems but if I do, he'll be my first call. read more

We highly recommend Aaron and his service !!! I had an emergency water heater problem yesterday and Aaron fit me in even though he was already full for the day. I was so happy with his service and he explained everything patiently to me and helped me feel much better in a very stressful situation. He was calm and took care of everything quickly. Thanks Aaron !!!! read more

Aaron was very pleasant, right on time and truly exceptional at installation i highly recommend Express Water Heater!!

I highly recommend Express Water Heater Service for any water heater issues! Aaron was polite, professional, honest, and thorough. He was quick in replacing the rusted pipes running down the water heater. I highly recommend this company for any water heating issues!! read more

Aaron is the best. Our hot water went out, and Aaron managed to fit us into a full schedule at the end of a long day (he had been working 11 hours already and was headed to another job after ours). He was pleasant, professional, and patient with our questions, and drove out of his way to come to our home. He had the parts we needed and was able to replace thermostats right away on a 20-year-old unit. Aaron was completely honest, did not try to upsell us, and gave us exactly the parts we needed at an excellent price, which he told us before installing. We have an older water heater, and I know when it finally goes I will purchase my next water heater through Aaron. I totally trust him, he is an expert, honest, and meticulous in his work. I highly recommend him for any water heater issues. read more

The water heater went out early evening. Called Aaron, he was finishing up a job & stated that he'll be over to take a look at it. After a brief discussion he presented an estimate to replace the W.H. at a very reasonable cost. Without hesitation I agreed to continue with the job. A couple hrs. later it was completed. I'll continue using this company for anything plumbing!! Thanks Aaron! read more

Aaron was absolutely fantastic to work with. He explained things clearly and helped us understand every step of the process in replacing an old water heater in a home we just purchased. When there were unexpected problems with the house that impacted the installation, Aaron was so helpful, supportive, and flexible as we worked it all out. He was also very responsive to calls/texts/scheduling questions. Thank you, Aaron! read more

I would hire Aaron again in a heartbeat. Our 21 year water heater was still kind of working but not very well. I called Express and talked with Aaron about options to replace parts or get a new heater. I opted for a new one and am glad I did. Aaron was excellent! read more

I've used them twice - once for a service call and once to replace my water heater. Both experiences were extremely positive. They are top notch professionals and do exactly as they promise. read more

Our water heater died today and the wife was not happy about taking a cold shower. I gave Express water heater service a call and talked with Earl and he gave me a quote for a new water heater and said he could install the same day. The price was good so wanted it installed. Earl and Aaron showed up with the new water heater and was completed in about 1 1/2 hr. Wow, what a professional company with a great install. Thank s Earl and Aaron. read more

I called several places and they were referred by another plumber as they specialize in water heaters. The problem was resolved quickly and at a 1/3 the cost that another business was going to charge for house call and diagnosis they day after Thanksgiving. Saved them to your contacts! read more

The thermostat on my water heater went bad recently. I called several local plumbers about potentially replacing just the thermostat and they ALL referred me to Aaron at Express Water Heater Service. I arranged for Aaron to examine the unit and he confirmed that the thermostat was bad. The cost to repair it on a old water heater didn't made sense. Aaron's price for replacing the water heater was several hundred dollars less than everyone else I called. Aaron arrived to do the replacement exactly when he said he would and the work took less time than estimated. With terrific pricing and excellent service, I would recommend Aaron and Express Water Heater Service to anyone! read more

Express is the perfect name! I got same day service after I discovered my water heater needed to be replaced. Excellent customer service and with amazing quality at a very reasonable price. I paid nearly 40% less than I was quoted from another company. Highly recommend, I will definitely be telling my friends and family about them! read more

When my water heater went haywire, Express Water Heater was quick to respond, took care of the problem expeditiously at a fair price. Great service. read more

You gotta love a company that makes your job easier and that's exactly what I got Express Water Heater Service. Earl was responsive, accommodating to my residents' work schedule, quick and affordable. He'll be my go-to for all of my water heater needs, and I'm thankful for that! read more

These guys are amazing. We were ready to replace the water heater only to find out we just needed a repair. Friendly, professional, and affordable! read more

Wow. Hard pressed in this age of taking shortcuts and squeezing out every cent of profit to find old world master craftsmen like Earl and Aaron. They handled every detail with precision and integrity from suggesting the best water heater company and product that met my needs to laying down protective plastic when moving the water heaters in and out, to suggesting stronger earthquake support materials. There was no bait and switch. But most importantly, they were just plain fun to have around. Great personalities and a delight to chat with. Looking forward to my next water heater purchase! read more

We were very pleased with the professionalism of Earl and his team. It was easy to get a quote and a prompt install. This company knows what they are doing. read more

Great gob! On time, experienced, fairly priced. Very knowledgeable about water heaters. We would definitely call for future needs and happy to give a recommendation. read more

These guys are the best ! Fast and reliable, dependable... they strive to take care of their customers knowing that the loss of hot water is a hardship for households. Skilled and honest... that's a great combo right there and they have both! read more

Wonderful company to work with! Earl answered his phone after 7pm, came out the next morning before 9am and replaced my water heater in an hour. Prices were fair and I've had no problems since! Thank you both! read more

We have Express Water Heater Service's card taped to our water heater--and they have my highest recommendation. A couple of weeks ago we lost hot water in our house. Earl patiently handled my (somewhat frantic) call and guided me through a series of steps to diagnose what was wrong. After about 10 minutes of troubleshooting on the phone, the water heater was working again! When the time comes to repair or replace our heater, it's great to know that I only have to make a single call because I have someone who I trust to do the work. Thanks, Earl! read more

Earl replaced our older water heater with a new one and hooked up our hot water recirculating line. We have instant hot water at all of our faucets for the first time in 23 years! He showed up promptly on time and we had our quote back within 24 hours. BEST service ever! read more

Excellent service! Replaced my ancient water heater the next morning from my late afternoon call. Very professional and expert work, plus lowest cost. Costs exactly as quoted; these guys are the real deal! read more

It's never a good time to have your water heater go ka-put, but when it does, call Earl at Express Water Heater. We had planned on replacing ours in the next few weeks because we could tell we were on borrowed time with our old and outdated water heater. Unfortunately it had other plans - it completely went out on Sunday morning (of course it did, because this is our second major appliance to die on a Sunday when almost any appliance repair/stores are closed. Go figure). Anyway, my husband did a google search, and one of the ones at the top of the list was Express! He left a message, and within 5 minutes received a return call. Earl was able to schedule us an appointment less than 24 hours later. They (Earl & his coworker) showed up today on time, were professional, friendly, knowledgeable, got the job done in less than an hour, and hauled away our old water heater. Now THAT'S service! I would highly recommend them to anyone! read more

This is the second time we've had Express replace a water heater for us. Both times we were impressed with the fast, friendly, efficient service. All at a fair price. read more

If I could give infinite stars I would! Called earl this morning, he was out this afternoon. He could see exactly what the issue was, fixed it up in no time. Very very reasonable rates, especially for a last minute job, Very professional as well. Thanks guys, you totally saved my day! read more

Called and spoke with Aaron this morning. I had a few questions about a water heater. Super helpful and didn't make me feel like I wasn't worth his time. Would definitely recommend working with them. Love to support local, especially when they're nice! read more