"Well she gets colder every time I try to hold her crazy 'bout a north side gal" (Allison Krauss) Northside Creamery not only makes homemade ice cream in Westfield, MA, but I'm here to tell ya that the homemade ice cream they make in Westfield, MA is FANTASTIC. Rich, creamy, smooth, full of flavors, pretty much perfect. And their pricing is pretty good -two small dishes (peanut banana and Mexican chocolate) were just $4.50 each. And of course, a "small" dish is far from small, they were close to two scoops each. I really enjoyed the Mexican Chocolate. It had a "spicy" warning on it, which was merited because the ice cream had a slight cayenne after bite to it that was a great combination with the icy cold chocolate and cinnamon tastes. Northside has a very large flavor menu with close to 40 regular flavors, ten seasonal flavors, eight soft serves, shakes, floats, coolers, sundaes, and more, even a doggie dish. They have a nice seating area with picnic tables and benches, and a few photo ops for the little darlings in your party. The only drawback was their small parking lot where an inconsiderate clod thought his desire for ice cream outweighed my ability to back out of my parking spot. He could have parked right next door where a neighboring business was closed on Sunday and walked over, like half a dozen other customers did. PRO TIP Be aware of their hours and relatively late opening time. Their Summer Hours: (7 days a week) are 2 PM - 9 PM read more

See all

Best ice cream in Westfield, easily. Nice area to enjoy your order outside as well. Open until 9pm in the summer. Excellent service

My husband and I stopped here last night to get an ice cream. We both each got a small and the small look like a large. We got soft & it pretty good. I saw a gentleman get a brownie sundae and that looked amazing ! read more

Parking 3-5 Only 10-12 available spots for parking but when I have shown up the two times I've visited I've been able to get in and enjoy the ice cream. Service 5-5 I don't know how to spell the new co-owners name but it starts with a P. So I'll call her Mrs. P. She's a very nice and makes you feel at home. The service is great they take you right away and there's always 4 people inside and your orders get taken care of quickly and promptly. Overall 5 I've been this year for the summer twice now and it's a nice little location to get milkshakes, sundaes, soft serves. More than 15 options of hard and soft ice cream flavors to choose from. There is a sitting area where you can sit and enjoy your ice cream with your family and friends. The service is friendly and quick. I'll be back to try some more ice cream. read more

Best homemade ice cream in western MA, and lots of flavor choices. Beautifully kept outdoor seating area. I'm told they will be offering ice cream during the winter months via DoorDash! read more

if you are looking for homemade ice cream, look no further. Adjacent to their home on Southampton Road, North Side is just that place. Window service and outdoor picnic tables to dine onsite. Wide array of flavors - something for everyone. Seasonal hours. read more

Great fresh flavors and friendly helpful staff. Plenty of clean seating. Banana was made with real banana and some of the best I've had. Chocolate is a wonderful dark "bear claw" type of rich fudgy Chocolate... so good! Soft (black raspberry) was fruity, soft and purple, not just a swirl of syrup within a vanilla soft serve. read more

Northside Creamery - List of scoopable flavors - Ice Cream & Frozen Yogurt Near Me - Westfield, Massachusetts

See all

Awesome ice cream/sundaes. Staff was super friendly, and place looked nice and clean. We'd taken my dad out for his first outing from his nursing home and he was happy to be back at one of his old haunts. read more

Slow service, rude workers and overpriced ice cream make for a bad experience. Truthfully trying to get ice cream from north side is more of a chore than it's worth. They have a sign with prices for sundaes. When I asked how many toppings come with the sundae as listed the response I received is "how many do you want to pay for!" When I asked again what came with the sundae for the price listed I expected something like "a topping, whipped cream, cherry, etc. but again rudely was told "whatever you want to pay for" and then no follow up. Definitely rude. Trying to spend $40 on ice cream and the person working couldn't be at all polite. Try Sheldon's down the road in Southampton or really anywhere else. Place used to be great but has gone down hill and their prices are sky high. Woah. read more

Just tried this place for the first time today. I had a small dish with peanut butter chip, and coffee&cookies ice cream flavors . Homemade ice cream at its best! VERY creamy and delicious! Hubby got the caramel sundae with soft serve vanilla ice cream and suffice it to say WE WILL BE BACK! read more

Nice little mom and pop ice cream shop! Multiple choices of ice cream and toppings. So glad I checked it out! read more

Northside Creamery - Menu - Ice Cream & Frozen Yogurt Near Me - Westfield, Massachusetts

They seem to be very disorganized and the last 3 times I was there they recommended not getting soft serve in a cone but in a cup because it's hot out. Maybe work on the refrigeration. I prefer in a cone not a cup read more

One thing to know about New England is that they've got a heck of a lot of ice cream stands by the side of the road, and during the summer months these folks will all do an incredible business. That also helps explain what to do with all of the dairy cows that you'll see in nearby pastures. "When all else fails, make ice cream!" Northside Creamery is a small ice cream stand located on Southampton Road on your way out of Westfield, MA. Northside specializes in homemade ice cream made right there, on site. They offer the classic vanilla, chocolate, strawberry, and maple walnut, or one of their signature flavors like sweet & salty cashew caramel, reverse cookie dough, or caramel mocha chino. Aside from the hard ice cream they also offer homemade slush, soft serve ice cream, sundaes and floats. The flavors board has over 20 different choices which change frequently, and the folks behind the counter will gladly give you a small sample just in case you have no clue what "Black Squirrel" ice cream tastes like. I was surprised to see a line of people waiting patiently for a cone, or a cup, or a sundae, and so I stood there while listening to all the kids talking about what flavors turn their tongues different colors. I kept it simple and asked for a cup with two scoops - one of Mint Chocolate Chip, and the other of Peppermint Stick. After that I sat on one of the nearby picnic tables and enjoyed my ice cream while watching all of the families pull in and line up for ice cream. YUM!!! According to their website, they really ramp things up on May 1st, so get ready for the warm weather rush on Northside Creamery! read more

See all

I came here multiple times over the past few years and was always greeted with lovely service. The girls behind the counter were always super patient and kind. Although expensive, the ice cream is quite worth it. My personal favorites would probably have to be the chocolate almond fluff and banana foster. I never failed to get good food and great service. On hotter days there didn't seem to be any kind of air conditioning, when they would open the window and a gust of hot air would blow out. Especially for an ice cream shop it should be cold or atleast cool inside the building for both the ice cream and the employees sake. I hope for the upcoming season these kids get some real air conditioning because they really need it. read more

The ice cream isn't bad. It's very expensive, the service is slow and they run out of things. Like today during out of walnuts for a Sunday on a Saturday! Would bother me more what is the never offered to refund what they charge me for the walnuts. Taking there's better places closer by. read more

Stopped by on a hot day. The float we ordered with their handmade ice cream just hit the spot! Will definitely come back!

Sitting outside on a late summer's night. Ordering a sherbert in a cone. Nights like this don't last in New England, get here while you can. I find this to be a peaceful place to go for ice cream. Never crowded, always friendly and clean. They have some great flavors. Mostly, I just like feeling like a kid again when my parents take me out for ice cream after taking me out for dinner. I'm 34 years old and this does not get old! Places like this are True Americana! read more

Excellent soft serve and Hard ice cream homemade with a huge assortment of flavors!! Terrific service and fun outdoor area.

this store has really gone downhill. I used to be a loyal customer, but the last few times I have been here have been awful. The staff is still lovely, but the prices have skyrocketed and the quality has gone down. The last three times I visited my ice cream was full of chunks of ice, and my favorite flavor (salted caramel swirl) does not have any caramel in it anymore! If you used to like it here, beware. I will never come back here again. read more

Good ice creamy ice cream but not strongly flavored. We didn't have sundaes, but I bet they are better than plain ice cream. They looked great. read more

Northside Creamery - Chocolate - yum. Blueberry - good ice cream but not blueberry flavored - Ice Cream & Frozen Yogurt Near Me - Westfield, Massachusetts

See all

Excellent made-from-scratch ice cream... very professional staff. You can even bring your dog, because they have a neat doggie dish of vanilla ice cream and a doggie treat (so your furry friend doesn't nag you endlessly for YOUR ice cream!). read more

Very good ice cream! We've gotten soft serve- they now have black raspberry!- shakes, sundaes, and more. Staff is always really nice. The prices are very reasonable. read more

Got a banana split and it was pretty good, the service was good no problems and we got to sit outside at one of the table and enjoy people watching and the night air, would revisit no problem. read more

Excellent ice cream and nice friendly staff! Perfect way to enjoy the first day in May in New England!

I was skeptical of this place because there were no Yelp reviews of it yet. However, I went and really enjoyed the experience. Great selection of ice cream, generous portions, very friendly staff, and a fun seating area. Just off the Mass Pike in case you NEED TO STOP SOMEWHERE FOR ICE CREAM and don't want to go to Friendly's. read more

Home away from home in the summer. Super good!!! I crave their twists and homemade hard serve year round. Love the black squirrel + their cotton candy! Staff is really fun and friendly, always accommodating to your order... however silly it may be! Highly recommend this summer retreat :---) #icecream4life read more

We were told that they had real good soft serve. We got the vanilla-chocolate twist on a cone. Serving size was good, but the ice cream was bland, ice milk consistency. read more

Worst service tonite!!! 3 windows open and only 1 person taking orders. The line was 7+deep. The guy working was too busy counting the $$ in the tip cans located outside the window. So he had to come to the window where I was waiting to get the tip can and still didn't offer to wait on me. I don't know what happened to this place but the service sucked! I will not be back I gave this 1 star because apparently you have to in order to do a review. read more

Best ice cream in town. Very helpful and courteous staff and a nice area to sit outside. We will be back!

When I went to the Northside Creamery it was the best ice cream ever. The food was great and the service was even better. My father and I were waiting for the day it was open. When it finally came I wanted to be the first customer. When I went the atmosphere was great. The building is more like a shack but you can get fresh air and if you don't want to leave then there are picnic tables that are available to sit at and enjoy your ice cream. I have been there many times since and never had a bad experience. They mostly sell ice cream but they do sell hot dogs and cheeseburgers. The wait is almost no time unless the lines are long but they are organized and know how to run their business. The food is always good the ice cream I got was the small sized cake batter in a dish. The first bite is always the best because you are so excited to get that creamy unforgettable taste in your mouth. The taste is just like what it is called. The serving sizes are perfect and the servers are always so nice. The ice cream for about four people are somewhere around $10 and it is defiantly worth it. The way the serve food is very simple but it works, the server will take the order and will be the one to scoop the ice cream then give you the ice cream. The best part is that you can watch the server make the ice cream the entire time. I can never drive by without stopping and the parking is always so easy. The workers park in the back as to make sure not to take space away from the customers. All the workers all seem to love working there and will always be in the mood to make a joke. The Northside Creamery is defiantly a must go if you are looking for a cheap, delicious, fun, unique experience. I will always go if I want to get ice cream or go there with friends. read more

I moved away from Western Massachusetts, but whenever I came back (during summer), I would make sure to stop at Northside Creamery! The place has a great variety of flavors, and the owners and staff are always friendly. Even when there's a line, they make sure you don't feel rushed. I'm now living back in the area, and I can't wait to have much more ice cream from Northside Creamery! read more

The Best homemade ice cream in Westfield! They have wicked flavors like Creme Brulee, Bananas Foster, Key Lime, Purple Chip, Black Squirrel, Apple Pie, Lemon dream, Cotton Candy.... and they're always coming up with new ones. I try to get a new one every time we go. read more

The ice cream at Northside Creamery was AMAZING! You can tell it was made right there at the shop. The Cannoli, tasted just like one! My husband also got the Black Squirrel, that was choc ice cream, fudge swirl, brownie and almonds- to die for! The staff was helpful in explaining all the flavors. We will definitely be coming back real soon! read more

the best ice cream in new england