Awesome service from Ted and Company. Highly recommended. On time and done correctly. One phone…read morecall and he was there to take care of business.

Septic pumping and consultation. Very fast response time, very knowledgeable. Would definitely…read morerecommend him.

I received an immediate call back when requesting septic tank service. The service was scheduled…read morefor the next day! I thought because of the weather there would be a delay. The team quickly finished the job and gave recommendations for future maintenance. I have used Jack's in the past and will utilize his company for my home.

Our septic tank backed up Saturday night on Labor Day weekend. We called our regular service and…read morethey were not available for the holiday weekend, we contacted several different services and were offered appointments on Monday or Tuesday. We saw Jack's website and thought we'd give it a try. We got an appointment for that afternoon. Jack showed up and had our system cleaned out, including jet spraying our lines in about an hour. Great guy amazing equipment and he really knows his business.

Recently had a driveway repaired by these guys. Fantastic experience/ communication was fast and…read moreefficient. Fair estimate that they stuck to. We had some concerns about wiring and they were there within 48 hours to address. I will be using them for all my projects!

The owner dropped everything and came out to fix my well pump electric and install a new pressure…read moreswitch. He also rebooted my oil furnace and replaced a clogged nozzle. Top notch service, reasonably priced and rapid response to emergencies. 10 out of 10 in my book!

We are more than impressed with the results of our sealing of our driveway. The boys did a complete…read moreand wonderful job. We recommend them and certainly will use them in the future.

After getting several estimated on getting my driveway repaved I decided on Dependable. Based on…read moretheir promptness and getting me a good detailed estimate on what would be done for the price. They come out and give a fair and detailed estimate of the job. Even called after a week to follow up because I had not yet made a decision. Once I decided and approved for them to do it is when i begin to have doubts. After almost 2 months of not hearing anything I called. The receptionist has no idea of the schedule and only offers she will leave a note and they will call back. The problem is I never got a call and several days later have to follow up. I was finally called and scheduled a month out further. After a couple days in the morning the crew knocked on my door and said they were in the area and could do the first part now. I said great and was very happy with having it done. Contract said to wait a week before parking the binder coat so to be sure we stayed off it for 4 weeks to be sure. Since then pieces of blacktop have been coming up and leaving marks where the tires were. We are careful not to twist the wheel or dig up the pavement but for some reason I am stomping chunks dug up back in to keep it together. The final coat was scheduled the following year however I feel by then after the winter it will be damaged much more by the time the final coat is done. Currently I have called them. Told by the receptionist the same story that she would pass them a not and he would call. A week goes by with no call so I call again. She said she would personally talk with him at the end of the day and he would call. That was four days ago and nothing. I will be following up again but this seems to be a pattern once you have signed up. At least in my particular circumstance. All I want is to find out If I can get the final coat done this year before winter as I fear the binder will not hold up through next year. This may be an isolated insolent but in my case I feel my calls have been ignored and Right now "Dependable" doesn't come to mind. I have never submitted a report like this until now but seems the only way to get some attention to this matter.

Update: Brian says there was no intended "bait/switch", just a misstatement of the cost by the tech…read moreand offered an apology for the misunderstanding. He offered a discount and also waved the 3.5% surcharge for paying by credit card. Case closed.

I had an air conditioner installed by two super guys from Spencer's. The service was excellent and…read morethe employees were fabulous!! They were very polite and work very fast. My unit looks ands feels Amazing. I can't say enough about the kindness I felt from the employees. If your looking for heating and air you definitely should try them.

Peru N.Y. I had a good experience from the customer service…read more in communicating and booking To Austin, & Dylan showing up at the house to work on the well. They were professional, helpful, & hardworking Young men. They kept working till the job was finished. Thank you

At first he whole experience was tolerable. The techs that came out were ok but they would not look…read moreat the pump as I requested and had som eissues communicating with me. They acted like I was not there and would not check the whole system as I requested (this was an emergency call). They stopped at the pressure tank. A week after I paid by check they called and told me my check had been returned. I gave them a different payment, paid a returned check fee and called my bank. They had never submitted the payment to my bank. I had to cancel the first check and when I called to discuss it with them as they now had made me pay twice and with additional fees, I did not get a return call. I called again and Madeline bsically laughed at me and said it was not her problem and the fact that they got a charge back (from a bank that was not mine) meant it was my financial responsibility even though it was their mistake. When I threatened to report them for bank fraud they mysteriosly were able to rectify the situation. Terrible company, terrible people, fraudulent activity. Avoid at all costs.

Had a problem with my Septic tank and gave them a call at 8am on a Friday. Received a call back…read moreat 10am and made an appointment for later that afternoon. Price estimate was given over the phone and was told it could be more depending on the size of the tank. The Lady that handled my call was very courteous and handled all my questions with easy. Please if you need any septic services in the CNY area give them a call!!!