Pumper Jack Septic communicated well with me; came on time; cleaned up well after the septic tank…read morewas pumped out; don't know about value.

Never returned my call after giving them the information about my septic tank. Disappointingread more

100% Positive ! , This company meets the mark. From first contact to completion. Best…read moreDescription is - an understanding, courteous attitude combined with well seasoned experience and efficiency. Every person in this company treated me the right way. Phil & Dennis Thank You! For restoring water to my home. Thank You for what you do and Thank you for doing it So Well.

Extremely impressed with the work and the equipment. Called in the AM with a very slowing draining…read moresewer and Phill called me back early afternoon and arrived 30 minutes later. Took Phil just over an hour to clear the clog. He gave me the option to have him stop or continue and snake and clean out all the issues in the sewer line. Phil expressed how bad the sewer condition was in as we didn't think it was ever cleaned in the 97 years our home has been here. Decided to have him continue cleaning the line and then flush it for one final step to remove all the residue. Excellent work and would highly recommend.

As of today, 4/19, I still have not received a call back from the owner (Pete). I have been…read morecalling for going on 4 weeks now and he refuses to call me back. Really impressed with how unresponsive and unprofessional this business is. Too bad for them that they lost out on my business in the future. Nice Job Mr. Rooter of Oswego County! Terrible and incompetent!!!!!

I am a property manager. I picked Mr. Rooter because I assume that the franchise name is a safe…read morebet. A tenant reported Monday night that the tub is back up and the toilet is not flushing. I called Mr. Rooter of Fulton to fix the problem Tuesday morning. With-in an hour, a plumber is there. The plumber calls me an hour after and told me that the problem is that he needed to snake the pipe. Before snaking the pipe, he had to unscrew tiles to get to the pipe. He asked for my payment information and I gave it to him (too trusting of an idiot that I am) without asking him for the price. After giving him the payment info, I asked him for the price. I was not provided with an estimate of the cost of the job before he started work. The bill came out to be $322.49 after tax for ONE HOUR's worth of work. I emailed and called Peter (the owner) and had no success in speaking with him directly. I was offered a $25 discount for the next job from one his employee that snaked the pipe.

I reached out late at night about an EMC plumbing issue and sent a photo of the problem. Even…read morethough he couldn't come out since he was on another job, he was still incredibly helpful he looked at the picture, explained what the issue seemed to be, and even recommended a few companies with EMC lines. Super helpful and nice!

I am handy with renovation. I just need a rough in to change the existing water lines for single…read moresink to be changed to double sink and center the drain pipe for new vanity/sink combo. Skylar was responsive, understood the job and got it done.