I don't consider myself an overly harsh critic, but when it comes to reviewing true old fashioned…read morecustomer service my expectations are clear. Friendly, informative, helpful, and just plain happy are a few descriptors that come to mind. Honestly, the woman behind the counter at Sparrow & Nightingale's was all of those things. She greeted happily greeted us, asked if she could help, demonstrated a paint product we were interested in, thanked us for even the small purchase we made, and left us with a smile. Sooooo few and far between are these interactions in customer service industries that it's no wonder a lot of purchases are made online. Anyway, kudos to Sparrow and Nightingale's, we will definitely be back. Thank you.

I have been to Sparrow & Nightingale several times, as well as the other shops on Main in Sumner…read more All have their uniqueness but by far this one stands out. Many different items to see or purchase as each vendor display their own unique style. It is an adventure in some ways put you in a Victorian state of mind. Staff is very informative and helpful without making you feel pressured and you can look at your own pace. They are, however, there to answers questions or concerns as well as give advice on perhaps a refurbishing project you may be doing. I would recommend Sparrow & Nightingale's for that unique gift whether be a Victorian type gift or if you just want to get the one of a kind item. 10/15 Visited Sparrow and Nightingale today to capture the upcoming Halloween theme all the shops in Sumner display. It is such an adventure with all the " scary" items to enhance their already uniqueness. I love the whole downtown of Sumner and the Victorian feeling but by far this shop is my favorite as staff is friendly and informative. It seems no matter how many times I visit Sparrow and Nightingale I do not see all the unique items. Vendors change their displays so you never know what you will see, but I guarantee if the one kind and unique item you seek, more than likely it will be here. It would be worth your time to pay a visit.

The establishment is huge. They have all kinds of furniture, tables, beds, and such alike. I've…read morebought several things from them and if I need anything as far as furniture, I would go there again. Also I want to mention the staff does not pressure the buyer @ all.

Super friendly there helped us out with pricing and everything me and and significant other love…read morethe couch and couldn't of found a better one

we spent approximate around 3K in that store. we bought two patio umbrellas at the end Summer…read morelast year and patio furnitures. We put everything in storage, since we were going to use it this year. We were opening our set and one of the umbrellas were so old and rusted. Fabric was torn and stained and faded. It was an old and used umbrella inside a new covered. All we wanted was ex-changed it. The manager, Alex said he could not ex-changed it, because it was passed their returned policy time. iIf that was the case, how somebody returned that umbrella? and was put back in the shelff and sold it again. It seemed that it was used for more than one Summer. We left the umbrella with the manager, so he could sell it one one time. worst customer service ever. watch out when you purchase something in that store. Buyers beware. Check everything before you leave the store.

The Christmas shelves were quite sparse shopping after the Thanksgiving holiday weekend. The staff…read morewas helpful and friendly. We will go back again to see if the shelves have been restocked.

I placed a last minute order with a set budget & they came through with a beautiful arrangement…read more They were so kind and friendly. I will definitely be going back again.

Beautiful garden, lots of plants & rustic garden decors selections, & very helpful and nice owners…read more Thank you so much April & Amelia for your help & for delivering our rustic garden decors yesterday.

Lovely store! They have lots of refurbished/restored furniture. I bought a dresser for my daughter…read moreto grow in to. It's gorgeous in an old fashion, vintage way. Solid construction and tastefully painted. These ladies have a good eye for collecting and refinishing. The store also carries lots of small items to decorate your home at very reasonable pricing. They have items that would work in to a lot of decorating styles...mid century modern, cottage, rustic, traditional modern.

Debi and Sarah were the best! We were looking for a nice hutch for our new home and found one on…read moreCraigslist that was advertised by this charming little shop. When I went to pick up the hutch at the shop, the shop was small, but full of incredibly crafted pieces that had been reworked with love, detail and talent. When I started looking around in the shop I found a desk that was perfect for my wife and bought that too. I also found a coffee table that I liked, but it had already been sold. The shop was small, but everything in it was worth looking at vs. shops with too much stuff and only a 10th worth looking at. Both Debi and Sarah were very accommodating with holding our purchases in their store for a couple days while I scrambled up a vehicle to pick up the great treasures that I was able to find in their store. I may not make it to Sumner very often, but the next time we need a piece for our house, I will make the trip to their shop first before going somewhere else.

The rudest women work here. I tried twice, TWICE to go into this store and both times I was treated…read morerudely. I am an Interior Designer and my clients pay me very well to buy the type of merchandise this store has. But I will NEVER spend their money or mine there. Shame on the business Owner for allowing this in such a nice shopping area.

From the owner: Our Store features country, cottage and primitive home decor and gifts!…read moreWe decorate for every season, Christmas, Halloween, Harvest, Patriotic and Easter. We carry lighting, bedding, floral, candles, melts and so much more. It is full of wonderful seasonal and everyday teasures to give as a gift or for your home. We are always getting in new items so visit us often.Hope to see you soon!

I so love this place, it has the best stuff for sure. I can always find a treasure or two:) Also…read morelove the staff as they are mostly volunteers and so so kind!!

Always love shopping at the Nook, Great selection and prices!…read more Found some incredible Christmas decorations at the Nook!

Return policy is 14 days for exchange or store credit…read more My wife bought me a beautiful chefs knife from this store. It wasn't exactly what I wanted, so I went in to return it. The lady laughed when I asked if she could return it to the original form of payment. We wanted to support small business this holiday season, but this type of inconvenience is one reason we typically shop online and with larger retailers or specialty stores when gifting. 2 stars for inconvenience, and being stuck with a $150 chefs knife we could have bought online for $130...

Kind staff. Their selection is amazing! Fair prices. (Bring a small business, I don't expect deep…read morediscounts.) This is the place to find almost anything.