I am very dissatisfied with Harbor Freight located at 17713…read moreTomball Pkwy, Houston, TX 77064, I am a small business owner of a local Lawn & Mowing company so when I had to do a job across town today I stopped at my nearest harbor freight for a set of new front wheels and tires for my rig, I installed the new wheels and tires in the parking lot and set off. The job I had on this day was a rather large commercial job and by the middle of the job the bushing and bearing failed on me causing me to drive on damaged wheels back to the truck. While driving my rig the 3.5 miles back on pavement with bad bushing and bearings it caused the tires to wear pretty bad, So when I made it home that afternoon I took the wheels and tires back to my local harbor freight store nearest to my home to exchange defective merchandise! I presented my receipt to Joana the teller in which she advised me to go ahead and grab a new set to complete the exchange. So l did so, When I came back to the check out counter (TONY) the manager! Told me he will not except my return and when I asked why he told me that the damage to the wheels and tires did not happen that day and that the wear in the tires happened over a period of time which was not the case! I explained to him that I am a small business owner and the bushings and bearing were defective and he blatantly called me a liar and refused my exchange even though I was clearly with-in my 90 day return policy. (TONY) was very unprofessional at handling this situation. He showed no empathy nor did he show any proper communication skills, This boy needs to put in her place by her superiors before somebody else puts her in her place for talking like an ignorant animal to customers! This employee shows horrible value in loyal paying customers!

very disappointing experience thanks to the store manager, Ronny. We already knew what type of tool…read morewe needed, but we had questions about the different brands and power levels so we could choose the right one. The cashier told Ronny that we needed help. Instead of coming over and asking how he could assist, Ronny said to the cashier, within earshot of us, "If they know what they want I can help them because I can't read minds." It came across as dismissive and rude. We weren't asking him to read our minds -- we wanted basic assistance. A store manager should be setting the standard for customer service, not making sarcastic comments about customers asking for help.

There are several light fixture stores on Fondren. We decided to stop here before we were went to…read moreour destination. Let me just say this, don't let the outside of the location fool you! There was a variety of different chandeliers to choose from. Sel wasn't pushy at all, and he was very helpful and had great customer service. We decided to continue on to our original destination to make sure we were going to purchase what we really liked. When we got to our other location The store had way too many items and it was cluttered. We looked around, got back in our car, and went back to Houston Light Bulb and Lightning... and made our purchase! They have great prices and sales. They are a hidden gem. Customer service is great and genuine.

Great selection though more expensive than I wanted to spend at the time. Quality was goodread more

Nice selection, helpful staff. Website is a little funky but they will discount if you ask.read more

Anthology lighting always has gorgeous everything. It's a treat for me to walk around and see…read moretheir beautiful fixtures. Been taking my lamps there to be repaired for years now. Brought a lamp in for repair a few weeks back, and it turned out that the center rod just needed to be tightened up somehow. They were so honest. WhenI picked it up they said there was no charge at all! Now you tell me who does that these days? One more giant reason to shop Anthology!! I love this place!

After spending several thousand dollars, purchasing 5 fixtures, one arrived damaged. The chandelier…read morefor our study ($1258.20) had a nub that was broken off the connecting piece. It was a floor model, as ordering would have taken several weeks/months. We hired an electrician to install our fixtures (Elaine's couldn't offer install on our high ceiling fans). Blake offered a reorder but that would have cost us more $ for the electrician to come out multiple times. I suggested our electrician could solder the piece back on or I could but I'd need to buy would need to buy a solder kit. I emailed and asked Blake if Elaine's would offer us a STORE CREDIT of $100-200 for our trouble and to mitigate some of our extra expense due to the chandelier arriving damaged. Blake responded that I could have 10% off a future purchase. I do not recommend Elaine's. The chandelier arrived damaged. We had to incur the costs of having it fixed. When I offered a very reasonable customer service solution, it was denied. The items can be found at other establishments, some for less expensive. This was a disappointing experience, especially based on how many fixtures we purchased.

Josh was great at helping me get a massive light fixture from his showroom in Katy, Tx to Winter…read morePark, Colorado. He was helpful in decorative art as well for Colorado. It is a cool lighting store with cutting edge fixtures plus access to a whole world of fixtures. They are great at customer service and will be a "go to" source for my design business.

They have good selection of bright LED lights. Prices are reasonable too. I recommend this store to…read moreothers. Rosilet

From the owner: We provide LED Lighting and LED Lighting Accessories with premium quality products and friendly…read morecustomer service.

There is no substitute for good, personalized service and advice from someone who has been working…read morein the lighting business for a number of years. The owner, Jeramy, definitely goes out of his way to make sure that you're happy - and gives expert advice regarding the best solution for your specific needs. All the way down to the specific light bulb that will work best with your lighting fixture and environment. Trust me, it can make a big difference. Xpress is way better than wandering around a cavernous, impersonal big box store where you might have to walk the length of a football field to find someone to help you. Someone who probably doesn't know much about lighting. .

The staff is amazing. They are so knowledgeable and helpful. Gave us a great deal and when we had…read morean issue doing our own install they did everything within their power to help us. Life long customers for sure.

If you're worried about nobody greeting you as you enter the store, just loudly announce your…read morearrival like I did! Some of you terrified me about your reviews, but a lot of them are a few years old. Well, I went last week to the Conroe/Woodlands location. The current staff is lovely! My cat knocked over one of my favorite lamps at 3 AM. I was expecting to be taken to the cleaners for the repair because frankly, there's no way I would know how to fix a lamp. They said it was a minor repair and they actually did it for free! But they do start out at $50. had it been an even worse repair which I still find very reasonable. And Nina was even able to adjust the lampshade that had been made crooked from the fall and she has a hand brace on! I can't say enough about this place. They look like they have a lovely selection of modern lighting. If I ever go to purchase lighting, I will definitely go there. They have won my trust and business!

I came in here for a bathroom light and purchased the display. When I brought it home I noticed…read morethat underneath the lights were two cracks. It was impossible to notice these cracks on the display. Both Tim and Nina were quick to offer a solution and they replaced the broken lights. The price was fair and the customer service was great. I will definitely be back.

I am now not willing to shop anywhere in Bryan or any other location if there is a Ferguson Home…read morestore!!! The sales staff were very patient, fully explanatory with my questions in layman's terms as they full understood that I simply place items into the appliance and that is as far as my "expertise" is!! In all seriousness, I came away with both two dishwashers that met all of my expectations and the delivery crew is top notch!! They were incredibly patient, delightful guys that I felt great remorse and guilt as the installation of one of the dishwater's was a magic trick that took a few tries but they pulled it off!!! I will never shop anywhere but Ferguson as they give you red carpet service from the moment you walk in to the last bit of card board and bits are taken with their wonderful and delightful crew!!! You will NOT be disappointed, I promise!!

I have ordered several bathroom and kitchen faucets and accessories from them. They are a lot…read morecheaper than anyone in town for name brand fixtures. And very fast in getting in special orders. Highly recommend them!

Great home custom decor find in the Memorial area…read more Marnie the manager, was very knowledgeable about details for the customization of furniture. Making something old that you have in home look new is their specialty. They even have some wonderful finds of 70s antique chairs that have been redone to feel as soft as a baby labradoodle. Prices are what might find in Memorial but if willing to splurge a little can really find some unique pieces or redo some of what you already have at home. Parking : next to Minuti Coffee Return : Absolutely

Very cute items and the staff was incredibly helpful. Great place to get a housewarming gift or one…read moreof a kind decorative pieces for your own home.

I was at Lowe's today and almost walked out of the store without making a purchase because there…read morewere store associates that were rude to me, my partner and my mom. We walked up to the front to complain, we ended up talking to several nice people. I would like to pay compliments to Jennifer, Sabrina and Xavier for being very nice and for helpful with our transaction, but the superstar of Lowe's is definitely Mason. He took time and stayed after his off time to make sure that we were taken care of. The time that he spent with us made us feel appreciated and valued as customers. If it were not for Mason, we would not have made the purchase today. If I could rate him over five stars, I would. Thank you, Mason for everything that you did today.

Ann provided excellent customer service!! She answered all of my questions thoroughly and made the…read moreprocess of setting up my kitchen faucet installation easy. The installation at Lowe's was $100 less than prices I got from plumbing companies!!! She was very polite, professional, and genuinely helpful throughout the entire experience.