I was looking for vinyl plank flooring and Sean showed me some. However, after listening to what I…read morewanted in FLOORING, he recommended laminate. They carry a brand called mohawk which is apparently extremely highly rated and durable. I wanted to think about it and came back and spoke to Will, who was extremely helpful and pleasant. He let me take their floor samples home to see how they would look! Unfortunately the colors available did not match my house. However, Will was able to help me find a really nice carpet for my stairs and home office. It is pet proof, as well! It feels so soft walking on the "Heritage" carpet and the coloring is such that dirt won't show. They were also cheaper than the carpet I had originally planned on getting. Will made the experience so easy! I had never heard of them before, but I am glad my house painter mentioned them. I strongly recommend them.

Great experience. Great price, great installers and the management is above extraordinary!!!!read more

After spending several thousand dollars, purchasing 5 fixtures, one arrived damaged. The chandelier…read morefor our study ($1258.20) had a nub that was broken off the connecting piece. It was a floor model, as ordering would have taken several weeks/months. We hired an electrician to install our fixtures (Elaine's couldn't offer install on our high ceiling fans). Blake offered a reorder but that would have cost us more $ for the electrician to come out multiple times. I suggested our electrician could solder the piece back on or I could but I'd need to buy would need to buy a solder kit. I emailed and asked Blake if Elaine's would offer us a STORE CREDIT of $100-200 for our trouble and to mitigate some of our extra expense due to the chandelier arriving damaged. Blake responded that I could have 10% off a future purchase. I do not recommend Elaine's. The chandelier arrived damaged. We had to incur the costs of having it fixed. When I offered a very reasonable customer service solution, it was denied. The items can be found at other establishments, some for less expensive. This was a disappointing experience, especially based on how many fixtures we purchased.

Josh was great at helping me get a massive light fixture from his showroom in Katy, Tx to Winter…read morePark, Colorado. He was helpful in decorative art as well for Colorado. It is a cool lighting store with cutting edge fixtures plus access to a whole world of fixtures. They are great at customer service and will be a "go to" source for my design business.

Brent was able to provide us with options for our outdoor lighting project. The crew was able to…read morefinish install in less than a day and were very courteous. Was given an efficient orientation on the lighting schedule and was happy with the finished product.

Highly recommend. Very professional, quick to respond, reasonable pricing. I would work with them…read moreagain!

Great selection though more expensive than I wanted to spend at the time. Quality was goodread more

This light store has a lot of lights to choose from and the owner is very knowledgeable about…read morelighting. The store has an all sales are final motto so that means if you buy the light and it doesn't match your decor or isn't the right color that you thought you needed for your space, tough it is your light. I found a light I loved but found out after purchasing that light not only could I have bought the same light for more than half of what I paid. You will find unique lights here and the owner is knowledgeable but you will pay more for the lighting here than elsewhere. You also need know that even if you are told your light fixture will include bulbs from the store thrown in as goodwill for doing business with them, please know you will not get the bulbs for your fixture as they want you to pay for those on top of the fixture itself. That was disappointing for me as other lighting stores also promise that if you purchase a light from them that you will get the bulbs for free. This is what I was promised here but it wasn't the truth as I had to pay for the bulbs when it came time to get the fixture. Keep this in mind if this is something important to you. 3 stars as I did find a light I loved but paying more than double for the same light that I found online and not getting the bulbs that were to be included with my light is why I rated this place 3 stars. Value could improve here where you actually get what you are promised as in the lightbulbs with the fixture,

If you need lights or fans, this is the place to find them. Nice people too…read more They warranty what they sell.

Amy was helpful in researching exactly what I needed! Beautiful store with wide variety of…read morequality lighting knobs ,cabinet hardware and specialty lighting!

Nice owner and tour of the light shop. He makes many of his own light fixtures. He was very laid…read moreback and we enjoyed getting to see all the different styles of lights! The store didn't look huge from outside - but it was spacious and had many options to buy

I had them rewire an old lamp and they did a great job and the job was reasonably priced. The…read moreowner is very sociable and showed me around his store. There's an abundance of unique light fixtures and lovely lamp shades.

There is no substitute for good, personalized service and advice from someone who has been working…read morein the lighting business for a number of years. The owner, Jeramy, definitely goes out of his way to make sure that you're happy - and gives expert advice regarding the best solution for your specific needs. All the way down to the specific light bulb that will work best with your lighting fixture and environment. Trust me, it can make a big difference. Xpress is way better than wandering around a cavernous, impersonal big box store where you might have to walk the length of a football field to find someone to help you. Someone who probably doesn't know much about lighting. .

The staff is amazing. They are so knowledgeable and helpful. Gave us a great deal and when we had…read morean issue doing our own install they did everything within their power to help us. Life long customers for sure.