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BoxDrop

3.7 (6 reviews)
Closed • 1:00 pm - 4:00 PM

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8 months ago

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4 years ago

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4 years ago

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American Freight Furniture, Mattress, Appliance

American Freight Furniture, Mattress, Appliance

(12 reviews)

Let me update since they have a new store manager... I…read morecalled in a little after the lockdown to let them know the issues I experienced when I first purchased from them and spoke with Terrell. He was very apologetic and let me know that he would try his best to accommodate me. I told him that I was unsatisfied with the previous delivery service and since I live in Elgin (2 hours away) I would just come pick up my replacement items....y'all this man was soooo freaking nice!!! He helped me strap everything down and made sure I was straight before pulling off. Before, I would give this place 0 stars if I could; but with the new management, I have to say... they deserve 5+!!!

Their prices are good and the people IN the store are nice and helpful, but the delivery is AWFUL…read more They told me they would be at my location in 30 minutes, so I had someone there waiting. An HOUR later, we'd heard nothing. I called the delivery person, and he said, "oh, I was having truck trouble. Sorry, should have called you." I asked when he'd be there, and he said "they're almost finished cleaning my truck." So which was it? Trouble, or dirty? He wouldn't give me a time. 30 minutes after that, I still hadn't heard anything, so I told the person at my apartment to leave so he could go back to work. The mattress wasn't delivered for another HOUR AND A HALF, while I'm supposed to be at dinner with family in from out of state. He also said, as he was leaving, "I'm so f*cking rich, I don't need to deal with bullsh*t apartment livers [sic] like this." If you buy from here, never, ever, ever use their delivery.

BoxDrop - mattresses - Updated May 2026

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