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Advanced Appliance Service

4.4 (7 reviews)

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Buddy's Appliance

Buddy's Appliance

2.5(26 reviews)
2.5 km
•$$$$

I wish I could give 0 stars. We had a power outage recently, and the resulting surge when it was…read morerestored damaged our clothes dryer. My wife and I went to Buddy's. The sales person who directed us to parts and service was nice. The niceness ended there. We went back to the service area. Three women were working. I talked with the one sitting at the desk who seemed to be in charge and explained the problem to her. They all seemed a bit ticked that I interrupted the conversation they were having. They asked if I bought the dryer there. I said no. They said that they could not send someone to our place because 25 miles was too far to travel. They told me I could bring it in for a $75 service fee. As soon as I said I didn't buy it there, the attitude shifted I felt like I wasn't good enough for them because I didn't buy from them, even though I was willing to pay for repairs. Then, they asked me what type of dryer it was. When I said LG, I kinda got a sigh and a sneer, and was told that they don't work on LG appliances. It now become very obvious that I was bothering them, wasn't good enough for them, and that we were no longer wanted. Had I been looking for any other new appliances, I definitely wouldn't have looked there. I won't go back. I don't recommend this business to anyone. It seems as if your business is not wanted if you didn't buy your appliance from them, or if you're not planning on buying a new one from them.

Jerry was great to help me find the best refrigerator for our home. Justin & David got my old…read morerefrigerator out & my new refrigerator in and running quickly! This is our 3 appliance we've bought from Buddys Applaince's since we moved here. A great company!

Best Buy College Station

Best Buy College Station

2.3(66 reviews)
0.7 km
•$$

I like BustBuy. Handy, competitive, all the latest products. I say this because I do not want this…read morereview to be associated with the retail store. This review is for the Geek Squad which I've attempted to use several times. You can make an appointment or not, doesn't seem to matter. There's always a wait and to date they have never been able to fix a problem. So today is my last attempt to seek Apple Care help from the Geek Squad. There are other Apple Authorized Repair Stores in BCS. 12th Man Technologies Mac Resource Computers Save yourself the aggravation.

I'm writing this as a father and a long-time supporter of local retail…read more I purchased a Dell laptop through Best Buy for my son Aiden as a graduation gift. I went into my local stores first--as I always try to do to support local businesses--but they didn't have the model he needed. Staff recommended ordering online through Best Buy, which I did, purchasing a Dell with the required specs for an engineering student. Total cost: approximately $2,500. Within the first year, the computer completely failed three separate times. Each time, it was shipped out for repair. Each time, it came back and failed again. And each time, I was told some version of: "If this happens again, we'll replace it." Well, here we are again. This time, when the same failure occurred, I was suddenly told that we had "run out of time" and replacement was no longer an option. I attempted to escalate. I asked to speak with the manager, Cody--who never showed. I then spoke with Zach and Justin. They were polite, but it was clear they did not have the tools, authority, or training to deal with what is obviously a lemon product. Instead, I was given excuses that directly contradicted what I had been told multiple times before. I won't repeat the excuses here. What matters is this: * Best Buy failed to stand behind the product * Best Buy failed to honor what their own employees repeatedly promised * And when accountability was required, Best Buy disappeared This is exactly how local retail dies--not because of online competition, but because customers lose trust. A $2,500 computer that fails repeatedly should not become the customer's problem to absorb. This was handled poorly, inconsistently, and without integrity. I expected better. I will not be shopping here again. -- Jim Ross

Advanced Appliance Service - appliances - Updated May 2026

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