The technician they sent to repair my dryer was rude, unprofessional, and very insulting. He showed…read moreup unannounced and I had to leave work to meet him without notice. As he was taking parts off the dryer to find out what the problem was, he told me to come over and put my fingers together and spit on them then touch the exposed wire to see if it was still working. He laughed and said he couldn't figure out what was wrong with the dryer. He didn't know what he was doing and making jokes and being insulting the whole time. I had to call another place to fix the dryer. His comments were unacceptable and unprofessional, besides harassing the customer, and thinking it was funny to suggest I shock myself for his entertainment. He's lucky I didn't call the police. Stay away from this place! Buddy's appliance has mature, respectful, and professional people who get the job done. Shame to Appliance Outfitters, just a bunch of scammers who enjoy insulting and harassing clients.

Mario was super. He was very friendly and personable. Offered me a great deal on a washer/dryer…read morecombo. Will come again and send family and friends.

Erica was quick to respond, great communication and follow up, friendly and professional service…read morestaff (Laura & Bob). I'm thankful for this quality of service in the Brenham area.

Improve would be provide invoices and refund for charging over $1000 dollars and never repairing…read morerefrigerator after 6 service calls. Steer away from this business

I wish I could give 0 stars. We had a power outage recently, and the resulting surge when it was…read morerestored damaged our clothes dryer. My wife and I went to Buddy's. The sales person who directed us to parts and service was nice. The niceness ended there. We went back to the service area. Three women were working. I talked with the one sitting at the desk who seemed to be in charge and explained the problem to her. They all seemed a bit ticked that I interrupted the conversation they were having. They asked if I bought the dryer there. I said no. They said that they could not send someone to our place because 25 miles was too far to travel. They told me I could bring it in for a $75 service fee. As soon as I said I didn't buy it there, the attitude shifted I felt like I wasn't good enough for them because I didn't buy from them, even though I was willing to pay for repairs. Then, they asked me what type of dryer it was. When I said LG, I kinda got a sigh and a sneer, and was told that they don't work on LG appliances. It now become very obvious that I was bothering them, wasn't good enough for them, and that we were no longer wanted. Had I been looking for any other new appliances, I definitely wouldn't have looked there. I won't go back. I don't recommend this business to anyone. It seems as if your business is not wanted if you didn't buy your appliance from them, or if you're not planning on buying a new one from them.

Jerry was great to help me find the best refrigerator for our home. Justin & David got my old…read morerefrigerator out & my new refrigerator in and running quickly! This is our 3 appliance we've bought from Buddys Applaince's since we moved here. A great company!

I am now not willing to shop anywhere in Bryan or any other location if there is a Ferguson Home…read morestore!!! The sales staff were very patient, fully explanatory with my questions in layman's terms as they full understood that I simply place items into the appliance and that is as far as my "expertise" is!! In all seriousness, I came away with both two dishwashers that met all of my expectations and the delivery crew is top notch!! They were incredibly patient, delightful guys that I felt great remorse and guilt as the installation of one of the dishwater's was a magic trick that took a few tries but they pulled it off!!! I will never shop anywhere but Ferguson as they give you red carpet service from the moment you walk in to the last bit of card board and bits are taken with their wonderful and delightful crew!!! You will NOT be disappointed, I promise!!

I have ordered several bathroom and kitchen faucets and accessories from them. They are a lot…read morecheaper than anyone in town for name brand fixtures. And very fast in getting in special orders. Highly recommend them!

Great point of sale expertise from John when we bought our Washer/Dryer. Walked us through pros and…read morecons of different models honestly and did so without pushing us towards the higher end of price. Also nice to "shop" there as opposed to the chaos of the big box stores. Install was prompt and professional. I have and will continue to refer people their way!

I've used FB College Station for almost 20 years. They always take care of business, have great…read morepricing, and are honest. Really love that tall, handsome sales rep, John Tomchesson!! I highly recommend!

Let me first start off by saying I've never used Paul's appliance service before. My wife and I…read morebought a Whirlpool dishwasher at Lowe's. It didn't seem to be running correctly, so I called up to Lowe's to see if they could help... Zero help. Like none... So I called Whirlpool directly and explained that Lowe's wouldn't help even though the product wasn't even 6 months old. They contracted out Paul's appliance service to come out and take a look. They sent me email and text notifications every step of the way, which was very helpful. Nick, the service repairman was great! He had a lot of good input. We"ll definitely use these guys in the future!!!

I was forced to use this company by AHS again and they are a large part of why I left AHS. I went…read moremonths without my appliance working and was told to email with my questions. I did and never got a response from either email. There was no apology or ownership for ignored emails. When I finally reached Paul by text, his responses were curt and unhelpful. Despite ongoing issues with the appliance, I could never get them to come out and finish the job. Susie in the office was nothing but kind but Haley needs to improve customer service skills like kindness.

I have been to many Home Depot locations all over the state and a few neighboring states and I must…read moresay that one thing that sets this location apart from all others is that there is a very nice young man named Alex who always asks me if I need help loading my plywood into my truck. That right there is enough to want to make me come to this location over others. Great customer service!

9.1.24 I really like this Homie Depot. :-)…read more We came in looking for caster but they did not have what we needed. All the employee I saw were helping other customers. That's great to see. Of course my hubby had to look at the Ryobi stuff. You cannot go to Homie Depot without shopping the Ryobi tools. The selection of Halloween stuff was already out. There were a few cute pieces. I was good and did not buy anything today.

I like BustBuy. Handy, competitive, all the latest products. I say this because I do not want this…read morereview to be associated with the retail store. This review is for the Geek Squad which I've attempted to use several times. You can make an appointment or not, doesn't seem to matter. There's always a wait and to date they have never been able to fix a problem. So today is my last attempt to seek Apple Care help from the Geek Squad. There are other Apple Authorized Repair Stores in BCS. 12th Man Technologies Mac Resource Computers Save yourself the aggravation.

I'm writing this as a father and a long-time supporter of local retail…read more I purchased a Dell laptop through Best Buy for my son Aiden as a graduation gift. I went into my local stores first--as I always try to do to support local businesses--but they didn't have the model he needed. Staff recommended ordering online through Best Buy, which I did, purchasing a Dell with the required specs for an engineering student. Total cost: approximately $2,500. Within the first year, the computer completely failed three separate times. Each time, it was shipped out for repair. Each time, it came back and failed again. And each time, I was told some version of: "If this happens again, we'll replace it." Well, here we are again. This time, when the same failure occurred, I was suddenly told that we had "run out of time" and replacement was no longer an option. I attempted to escalate. I asked to speak with the manager, Cody--who never showed. I then spoke with Zach and Justin. They were polite, but it was clear they did not have the tools, authority, or training to deal with what is obviously a lemon product. Instead, I was given excuses that directly contradicted what I had been told multiple times before. I won't repeat the excuses here. What matters is this: * Best Buy failed to stand behind the product * Best Buy failed to honor what their own employees repeatedly promised * And when accountability was required, Best Buy disappeared This is exactly how local retail dies--not because of online competition, but because customers lose trust. A $2,500 computer that fails repeatedly should not become the customer's problem to absorb. This was handled poorly, inconsistently, and without integrity. I expected better. I will not be shopping here again. -- Jim Ross

Dangerous, horrible and rude driver. You are representing your company, you probably shouldn't…read morehave severe road rage. Honked loudly and profusely the instant a light turned green - oncoming traffic hadn't moved a millimeter yet either, and it's an intersection where I've been nearly taken out by people who try to run their red coming from the left.... Drove two blocks to the next red light and the rushed man did the same thing again, then swerved around me into incoming traffic, flipped me off at length, and, you guessed it, ended up stopped at the next red light a few blocks further. Driving safely and calmly is much more important than racing off the line. This is life, not Nascar. Relax, be professional, and remember you have a brand on the side of your car!

My experience with them was very bad. They actually came in and gave me the incorrect repair quote…read morefor over $300. They also screwed me over with my home warranty company. I would have believed Jim's quote but just happened to take a second quote from Appliance Doctor who told me the repair was possible for $45 and it's been 2 months since that repair and my appliance works great!