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    Northern Star Auto

    5.0 (1 review)

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    1 month ago

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    Auto Credit Sales

    Auto Credit Sales

    (26 reviews)

    While they may have some negative reviews elsewhere online, my husband and I did not have a…read moreproblem. Some of the salesmen look like typical shady car salesmen, so I would be careful nonetheless. However, the guy we worked with was great. He was younger and was very patient and helpful with all Of my very specific requirements for the vehicle I wanted. Over a month later and I haven't had any issues with the vehicle and my minor concern with a noise coming from the break pedal was immediately addressed and taken care of prior to purchase.

    The people are nice when selling th.e car to you. But once you buy it and have problems with car…read moretheybureat you like shit. When I was buying my car I noticed the coolant level was down. when I was purchasing the car they wanted to sell me an extension warranty. I said I didn't want it and I went in to sign papers I noticed that the warranty was on the total sale I said I didn't want this. the guys excuse oh sorry we must have missed understood you or didn't hear you which is b******* they knew what they were doing their crooks. I went ahead got the warranty anyways my car after the first few days was leaking. I looked in there and I was pretty sure the water pump was bad which it was it took it in to get repaired. The guy that did the work at the automotive place was very professional and got authorization from the warranty company to repair. I was going to take it to the auto credit but the salesman said are service guy is on vacation for the week so that's why I went to a different place. Then they were mad at me and said that the guy never got authorization which he did and he sent an email to the guy at auto credit that said there was not any email saying that it was authorized. so basically he was saying that the mechanic fixing the car was lying I had the mechanic call auto credit and talk to them and the guy ended up did finding the email showing that it was authorized. The mechanic that fixed my car I called in and asked if he ended up talk to him he said yeah wow what a dick he was. so all I'm saying do not do business with these guys they put on a show and they're nothing but crooks.

    Automotive Specialties Auto Sales - We have as many as 100 cars at once!

    Automotive Specialties Auto Sales

    (32 reviews)

    DO NOT DO BUSINESS WITH THIS AUTO DEALER. I purchased a vehicle from them in August 2024. I was…read moretold I would have my title and plates in about two months. When those two months came and passed I called asking for an update. after confirming my information I was informed that the person who handled their titles was out of the office. This was the beginning of over a year of calling them and receiving the same run around. He was always out of office. I even asked what hours he would be in and called at the appropriate time only to be told the same spiel. I live an hour and a half away and after six months of getting the run around I went in and all they did was offer to give me fresh temporaries. This was only a bandaid for a wound that needed stitches. Soon after I was able to get in touch with their title person who, I found out, was one of the owners. He gave me more excuses about how there was a hold up with the DOL. I waited patiently for another six months before finally being beyond fed up and filed a complaint with the Washington DOL. I was then pointed towards filing a claim against their dealership bond. It was only after I filed a claim against their dealership bond that they got me my title and plates, two days after they had been contact by the bond. What this tells me is that they had the ability to get me my title and plates before this due to the speed at which they were able to acquire them when they were threatened with financial liability by the bond agency. In the end, I received my title and plates in Feburary of 2026. This was beyond unacceptable. I have never written a bad review but have been so incensed by the entire ordeal that I felt it was my duty to inform others before they make the same mistake I did by doing business with this auto dealership. Believe it or not, this is the spark notes of the entire process I was forced to go through to use the vehicle I had purchased.

    Cannot warn you to stay away enough…read more I am now $20k into a $10k car I bought there. Sold me a Subie that they had "done all the work" that needed to be done at 200k miles. Headers, gaskets, etc. Had to take the car back in within a week because it wouldn't shift into gear from park properly. It wouldn't accelerate from a stop appropriately and would just shut itself off while idling at a stop light or sign. They supposedly got it in and said it was a sensor issue and "fixed it". (Remember that for later) Then the car dropped all its oil and seized up within months of it being purchased. They insisted it was my fault. So the "insurance plan" they sold me for another $800 wasn't going to be any good either. (Even if the oil wasn't checked in 3 months' time.... which it WAS... it shouldn't have vanished within a few months of having the engine overhauled). Of course, they offered to replace the engine, if I paid them for it. So, it sat on their lot while I found a REPUTABLE mechanic to look at it. Once I had found the best garage in town for Subarus, they wouldn't even put the car on their trailer to take it to the shop, I had to pay for the tow off their lot. And that sensor issue they "fixed"? The mechanic said all the warning lights I took it back to them to check was because someone did a quick fix by jamming/bypassing the sensor. Literally, the WORST car purchasing (or mechanic) experience I have ever had. Ric (salesperson) was rude and felt comfortable swearing around my wife and son. Should have been my first red flag. I just thought he was trying to be "buddy buddy". Nope, turns out "Skeezy salesperson" is a stereotype for a reason. Stephanie started scolding me on the phone when I called and was upset with the weeks of delay that involved all these issues. YOU MUST AVOID THIS CAR LOT AT ALL COSTS.

    Northern Star Auto - usedcardealers - Updated May 2026

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