Service department guys are super cool and quick. Got my truck for an oil change in and out. Told…read morethem that's all I needed didn't try to sell me useless services at 1,000 miles on the odometer. As far as the sales department goes they need help lol. Wanted to trade in my Porsche for a truck THEY heavily discounted and wouldn't give me what my Porsche was worth because they were "losing money on the deal" according to the clown of a sales manager that had to come talk to me trying to milk my pockets. Not my problem, I want what my car is worth and I was being generous with the "good" condition offer as well. To sum it up, if you need service done they're great, if you want to buy a truck go to Dave Smith in Kellogg Idaho. Saved me THOUSANDS! They'll take care of you and make the processes a breeze!

I purchased a so called certified vehicle from this dealership that came with a forever warrant. I…read morehave a leak in the motor and took it in for them to honor the warranty. Over a month later and numerous calls to Fletcher the service rep and all I get is the run around from him. I will be reporting this company to the BBB and to the attorney general for fraud!

I have lived in Spokane 15 years. I wish I had looked up River City Auto sooner as car shopping has…read morebeen a nightmare over the years. Recently my wife and I needed to buy a car and after 6 different places we were burned out and frustrated beyond belief. We happened upon here and man is this a diamond in the rough. Absolutely 100% satisfied in our experience. Mark and Chris were incredible to work with, cars were great and clean, no fuss or games and they took amazing care of us. I will definitely be an ongoing customer after this experience. Big thank you to Chris for everything he did and making sure we have a reliable car for my wife. I have never been impressed with a car sales business until here.

For starters, I was pretty skeptical about buying a used car on this corridor of Sprague/ a used…read morecar from a lot in general. I have bought used cars privately, but you never hear anything good about used car lots. I have to say now I would send anyone to River City and trust they would get a solid car and a fair price. I worked with Todd (the dad) and Chris (the son), but mostly Todd. My wife and I first went to look at a Land Rover they had and Todd waited till we got off work to take a look. We liked it but wanted to shop around. There was no pressure, Todd talked us through some repairs he had done and was transparent. We looked in every west coast date and Idaho and Montana for the specific mode we wanted to compare to the one Todd was selling. In the mean time, I asked mechanics and other people I knew around town what they knew of thought of River city auto. I heard great, positive things from everyone. I even messaged people who had left reviews previously to see how their cars were years later, and they all still had positive things to say (I'm pretty thorough). After a few weeks, we went back to Todd and sent the Land Rover he was selling in for pre-purchased inspection at a very reputable mechanic for this type of car. Everything Todd said was fixed was indeed fixed and the car came back with a glowing inspection. I brought Todd cash and he did all the paperwork. Todd even had a good recommendation for getting a great deal on tires in town. River City Auto is the only used car lot I would recommend in Spokane! Thank you Todd and Chris, I just might have to get another car from you all just for the fun.

I bought a car from them back 5 years ago and still have it and runs perfect , maintenance up keep…read morehas been my priority like changing oil and brake pads 1 starter and one battery and tire balance and rotation other then that great car Lexus sub

Easy to work with quick transaction quality vehicles. Didn't try to flim-flam or upsell was…read morestraight up and honest.

Went to get a diagnostic on my car. They gave me a invoice totaling $1700. Said I needed a new…read morebattery too... I said I had just got a battery a month prior and he scratched it off the recommendation list. Seems super shady. I won't be back

If you would like to take your car to a dealership and have it ignored for a few days you take it…read morehere. This dealership really lacked proper communication skills and good customer service. Really makes me wish I didn't have a mazda when in fact, I love this brand. As a manager of another company and seeing this happen to your car, it's really frustrating because the issue is easily fixable.

I worked with Tyler over the phone for a week. He sent me a video and was responsive to emails. I…read morelet him know that I was going to come from Boise to get a Kona I wanted and he was cool enough to hold it for me until I could make it there on Saturday. Everything went smooth and there were no shenanigans on pricing, especially since I came from out of the area. I'd buy from here every time. They gave a nice price for my trade too.

I took my 2026 Palisade in for it's first service tooday. I was warmly greeted by the Service…read moreAdvisors. Brody is who ended up helping me. He was very friendly and professional, said the service work would take about 2 hours, it only took 90 minutes, bonus because I was waiting. While waiting, you have access to snacks and beverages. When my vehicle was ready, Brody explained to me what was done, explained recommended service intervals and answers all of my questions regarding future services. In the end, he also informed me that since this was my first service on our new vehicle, it was performed as a courtesy. I was somewhat surprised and very pleased. Midway and their staff totally met my expectations when we purchased and todays service experience. Prior to purchasing our vehicle, I was told by many local Hyundia owners to stay local, this is a family owned business and they treat their customer great. I was not disappointed and will surely tell other of my experience

My mommy and I hate car shopping but if you're in the market for a low mileage previously owned…read morevehicle than we highly recommend calling or stopping by Rick's Korner first. Not only is he professional and courteous, he's upfront and honest about his cars. We like how laid back he is so you don't feel pressured to make a decision right away. Now I'm cruising in a almost brand new, low mileage BMW X5 and I got all the girls looking at me!! We got a great deal, a great vehicle, and we went home feeling good about our purchase. We would definitely recommend Rick's to our friends and family because who doesn't want the people we care about to get a great deal too!! Thank you Rick for taking such great care of me and my mommy!!

I recently purchase a used 2011 Volkswagen TDI Jetta from Rick and Shelby and it was one of the…read moreeasiest/ smoothest deals I have ever made at a car dealership. Rick and Shelby are both really friendly and are interested in getting you the best deal you can get with a car you're interested in. I love my Jetta and will for sure refer any of my friends or family to buy from them. All their cars are quality at a great price.

I bought my car from NW Group Auto Sales in 2024 and had a really good experience. They were…read morehelpful, straightforward, and easy to work with throughout the process. Even recently, Eli took the time to try and help me with an issue, which I really appreciated. That kind of customer service goes a long way. It's nice to know they still care about their customers even after the sale. Definitely a place that treats people well.

If we could leave no stars, that would be too many. purchased a vehicle from this company and the…read morenext day an electrical issue appeared. The battery was being drained. We spent 1,200 on a new battery and the time it took a dealership to sync the battery to the car. Contacted the company and they had us bring the car in for them to do their diagnostic on it. They had the vehicle for almost 3 weeks and hardly any response from them when we tried to find out what was going on. We didn't have the car long enough to even license it. We finally just said we were coming to get the car. We took the car for trade-in and the dealership pulled up a car fax that showed this car was a lemon and worth only 2100.00 at auction. We were given 2,500.00 for a trade-in for a vehicle that cost us 11,000.00 and 1,200.00 for a new battery. Our loss was 9,700.00. Stay away from this company. They are crooks.

Just bought a car from there and Sam was very accommodating and made the process of getting the car…read morevery easy, very nice car we are very glad we went there, he went out of his way to help us and we felt very appreciated

Sams Auto Sales is the best car buying experience ive ever had, bar none, period. Sam you are one…read morein a thousand you blow them all away.totally genuine and legit.folks don't waste your time on bs,buy Sams,if he doesn't have what you want he'll get it.my new best friend !!! we love you Sam, see you when the wheels fall off for another gem :D