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Marshfield, WI

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Northern Music Service

5.0 (1 review)

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8 years ago

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Jim Laabs Music - Other side

Jim Laabs Music

2.1(63 reviews)
30.6 mi
•$$$$

We were looking for a second hand piano and the local listings were either too expensive or were…read morenot in the condition they were listed as. We found Jim's listing while browsing the internet that was reasonable in condition and price. After speaking with him over the phone, even though he is in a different state, we felt we could trust his word and also his method of payment collection was reasonable as he took a deposit before the delivery and the balance upon delivery if the conditions were matching the listing. We are happy and pleased with his professionalism; he is the man of his word and would highly recommend him.

Wish I could give zero stars. Went in to ask about a violin that my minor son was purchasing…read more Didn't even get my first question out and literally got SCREAMED at by Troy Laab. Wouldn't look up his contract because we are "bad parents" for not knowing what the contact said and that he was a bad child for not being in there with me to ask the questions. Literally slammed the door to the office. I kept asking why he was screaming at me as I was not asking him for money or to do anything but look at the contract I had questions on. Said he couldn't find it... but in a miracle they found it the next day. Still waiting for a call from Jim Laab about his brothers/manages behavior and aggression toward me. BTW, there was another employee there that saw/heard the whole thing and video.

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Jim Laabs Music - Schiller Mellophone

Schiller Mellophone

Jim Laabs Music - My new picc! Love it!

My new picc! Love it!

Jim Laabs Music - This is what I received. I'd have been thrilled if that's what I had ordered.

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This is what I received. I'd have been thrilled if that's what I had ordered.

Barry Clark Discount Music - Nice classic look. Troubadour pro series.

Barry Clark Discount Music

4.3(11 reviews)
51.7 mi
•$

Oops Barry did it again! I went in a few days ago and picked up a very very very cool thin-body…read moreacoustic-electric Flamenco-style classical guitar. Awesome- and you can see my other review on that day's tremendous - dare I say... say it again, tremendous outcome. Can you say, YES to the question - have you ever made an in-store purchase for something very expensive such as a specialized guitar, and had a discount so deep you thought the salesman made a terrible, job-ending quote? I can say yes and I knew you could too! Today, a week later I bought a bass guitar and another guitars, this time an Ibanez acoustic-electric cutaway dreadnought body (steel string). I won't go into the details of the discount because of the ethics of good business, but jeepers! I have purchased musical instruments mostly in the U.S., but abroad as well, and let me say Barry Clark and his family offer customer service better than any place I have shopped. Sounds hyperbolic, huh? I saved a ton today and I have to admit I'm a little giddy about my purchases today. Man, oh man, no regrets on $1400+ purchase AND that's the discount pricing. No remorse in a situation where I usually come away sulking for a few days. That's another blog. As of today, there's a very nice, well-cared for Taylor hanging in the used area that I have my eye on. Barry's already asking a discounted price but I'm betting that someone with some negotiating skills will get a deep discount also, and practically run from the story thinking they just stole something. See for yourself. Say hello to Barry. Remember, if you don't see what you want just ask. His warehouse is packed full.

Guy is selling counterfit Chinese Hofner instruments as genuine. HE should be arrested.read more

C note Music - New and used starting at $79

C note Music

1.0(1 review)
27.4 mi

Attention Musicians Please Read This True Story (It will save you a lot of time and pain)…read more In June of this summer, I purchased a used Line 6 PA speaker. About 3 days after I bought it, it wouldn't turn on for some reason. I spoke to the previous owner and there wasn't much help from him but he did give me the receipt so that I could make the repair under the warranty. I proceeded then, to take my speaker to the nearest service center which happened to be C NOTE MUSIC in Wisconsin Rapids. After I got home from this 120 mile round trip I got a phone call from a worker at C Note Music who told me that I had to pay a $35 coverage charge before they would even look at my speaker, which they failed to inform me while I was at the store. Flustered as I was I told them I would pick it up later that week. On the day I went down to get my speaker to a more organized service center, I had called in advance to make sure my speaker was ready to be picked up. When I finally arrived there the worker that I was on the phone with could not find my speaker. It turned out that the speaker repairman took the speaker without anybody else knowing which he should not have done if I did not pay the cover charge. The guy working the front desk proceeded to tell me that I should come back later and they would call me when it was done. By now I have wasted 2 120 mile round trips. They did not apologize for these mistakes, which were unacceptable to any store standard. After waiting 2 months for my speaker to get fixed, which I do not blame them for the long turnaround time, I picked it up on the 28th of August. When picking up my speaker I asked the worker at the front desk where my power cable was. He then proceeded to go into the back and hand me a power cable that was not the same one that I had given them when dropping my speaker off in June. I then asked the worker if I could plug it in to see if the speaker worked properly. He responded by saying that he had never had an issue with his repairman and that I was "fine". I then proceeded to take my speaker home, where I tested it out. Almost immediately when I started playing it I noticed that the speaker cut in and out. A new problem replaced the old. At this point I flat out pissed. THE PEOPLE AT C NOTE MUSIC HAD WASTED MY TIME, EFFORT AND MONEY FOR THEIR FINISHED PRODUCT THAT STILL DID NOT WORK PROPERLY. I called Line 6 to inform them about this incident and they are now pending it with their management to revoke warranty repairs for this place. I also called C Note Music to inform them of my dissatisfaction with their repair, that I felt as though I should be compensated for all the shit they put me through and to inform them that I submitted this information to Line 6. The whole while I was on the phone with C Note Music they did not seem to care about the situation at all (though they did give me a half assed apology). They only acknowledge what they wanted to acknowledge when I was speaking to them. They hung up after I informed them that I submitted this incident to Line 6. AFTER ALL THIS TIME, EFFORT AND MONEY I STILL HAVE A BROKEN SPEAKER WHICH I HAVE TO TAKE TO A COMPETENT SERVICE CENTER. THROUGHOUT THIS WHOLE INCIDENT (AND THE RESULT) C NOTE MUSIC HAS SHOWN ME THEY LACK THE ORGANIZATIONAL, TECHNICAL AND SOCIAL SKILLS TO REPAIR MUSICAL ITEMS. IF YOU CARE ABOUT YOUR INSTRUMENTS OR SPEAKERS I SUGGEST YOU TAKE YOUR BUSINESS ELSEWHERE.

From the owner: musical instrument sales,rentals ,lessons,guitar accessories,drums,cymbals,band and orchestra…read morerentals

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C note Music
C note Music - We buy Instruments,Huge Stock of new and used

We buy Instruments,Huge Stock of new and used

C note Music

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Northern Music Service - musicalinstrumentsandteachers - Updated November 2026

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