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    Jim Laabs Music

    2.1 (58 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Jim Laabs Music

    Musical instruments and teachers

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    My new picc! Love it!
    Mason D.

    I feel bad for this place because the reviews seem way blown out of proportion. I ordered a piccolo trumpet, the Elite IV, on Christmas and it came in a week. At first the instrument didn't play because the valves were not all turned the correct direction but it was an easy fix by simply taking them out and putting them back in the right way. Schiller, which is Jim Laab's store brand, gets a lot of flak on the internet but it played well for the price. Valves get stickier faster than my Yamaha Bb Trumpet, but a little oil now and then fixes that right up. As it turns out, Schillers are actually made in South Korea not China, as stated by the internet reviewers. Overall the craftsmanship was good! I felt the valve caps were an odd pairing, being a deep sea green, but that's hardly a complaint. Everything works like a charm. The typical range for this instrument is low C# on a regular Bb to a G over double C. If it's tough to play at first, just remember that the instrument is so small and pitched up that a lot of air is required to hit that upper register so just keep practicing. The valves have to be turned completely counterclockwise until they stop when the bell is facing to your right in order for the instrument to play, if not the valves don't line up properly and the passages are blocked. This is the case on most trumpet brands, but be aware of this before returning if it didn't play at first. The sound is bright and sharp, not stuffy at all. Count this as both a review of Jim Laab's craftsmanship and customer service through Schiller. Nicely done, probably the best piccolo trumpet you can buy for around $500.

    This is what I received. I'd have been thrilled if that's what I had ordered.

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    8 years ago

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    6 years ago

    At the request of the owner, I am removing my review. My wife did ultimately receive an apology.

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    Ask the Community - Jim Laabs Music

    Review Highlights - Jim Laabs Music

    I ordered a Yamaha U3 upright piano from Jim Laabs, they shipped it over to my state.

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    Heid Music

    Heid Music

    (11 reviews)

    This place was incredible. I'm a saxophone player and was doing a performance at UW Oshkosh, when a…read morescrew came out of my instrument. Chris, the repair tech at the location in Appleton, sent me a replacement through a third party. He didn't have my saxophone so he was hoping that the one he sent would be the correct screw--sadly (100% not anyone's fault) it was not correct. But it did screw in far enough to hold the post in place for the duration of the concert, it was a huge deal for me. The next day I was directed by the good people at the Heid Music location in Oshkosh (a beautiful place, with welcoming, and highly competent staff) to take my instrument to the location in Appleton, where Chris was working. The brand of screw that was supposed to fit my instrument wasn't fitting. Chris, with me in the repair room with him, exhaustively went through all the possibilities until he stumbled on a Yamaha screw that fit in my Selmer saxophone. He was engaging, and generous, and clearly had a serious know-how about the instrument (mine) he was working on. I can't recommend Heid Music enough. The stores are beautiful, with knowledgeable and friendly staff. They have an exhaustive inventory: a good mix of affordable student instruments and high end professional instruments, infinite pianos and string instruments, walls and walls and shelves and shelves of music books. It's just so cool! Please check out Heid Music if you're in Oshkosh or Appleton!

    The employees know their stuff and are very welcoming. There's really nothing quite like this store…read morein terms of the wide variety of services offered and the huge selection of all types of music instruments.

    Jerry's Music

    Jerry's Music

    (6 reviews)

    Jerry's Music is an excellent music/guitar store with…read moreexcellent pricing and a knowledgeable staff. Not only to they have an excellent selection of guitars in stock, they will help you to find the guitar that is right for you. Even if it means trying out an exhaustive amount guitars until you find the right on. Well done Jerry's!

    Bought a Martin guitar online from Jerry's Music via Reverb.com. Fast delivery via UPS. However I'd…read morechanged my mind about the purchase and told the UPS guy to return it. The box never got inside my front door, but Jerry's Music withheld $750.00 from the refund to return it. Spoke with either the manager or the owner on the phone shortly after returning the guitar and he said "you're not going to like this," about return costs when I'd notified them the guitar had been sent back via UPS. READ THE RETURN POLICY VERY CLOSELY prior to making a purchase from this business if you're purchasing online. Make absolutely sure you want the product prior to purchase. They sold a good product, it arrived quickly, and they refunded my purchase price quickly, but they charge a stiff fee for any returns when instruments are shipped. I understand smaller businesses (than say Guitar Center and others) need to count on sales and can't withstand continual return shipping costs. Got no problem with that at all. It's my fault for changing my mind. But $750.00 on a return on an unopened box and when the box didn't even make it inside my front door? I'd of been ok with $350.00 or so on return shipping costs. Whatever. Live & learn.

    Jim Laabs Music - musicalinstrumentsandteachers - Updated May 2026

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