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    North Texas Center For Sight

    3.0 (5 reviews)
    Open 8:00 am - 5:00 pm

    Services - North Texas Center For Sight

    Eye surgery

    Laser vision correction

    North Texas Center For Sight Photos

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    Spectrum Vision - Dr. Vi Nguyen and Dr. Chad Young

    Spectrum Vision

    4.3(11 reviews)
    0.6 mi
    $

    I contacted the office Tuesday to schedule an appointment for Thursday. The lady who answered the…read morephone did not know which provider covered my Metlife Insurance Policy. I had the numbers on the card available, but instead of working the issue and contacting my insurance - she submitted under a random electronic drop down for a different type of Metlife insurance and I was later contacted via text with a message stating Spectrum Vision needed additional insurance information. I called the Spectrum Vision office and was given voicemail. On the voicemail - I left my insurance numbers and the phone number for Metlife. A phone number the office workers could have used to call Metlife and verify this office was covered (as it is listed in the online provider directory). Instead of doing her job, she cancelled my appointment when I was unable to pickup the phone Wednesday. I was working constantly and unable to pick up the phone - so she should have done her job instead of cancelling my appointment. Is it that hard to call a phone number for an insurance provider? Now that I am no longer working today, I am happy to provide this feedback. See attached screenshot for my Vision Provider directory.

    I had an appointment scheduled and the morning of the appointment, they messaged saying my…read moreinsurance wasn't valid. I called and let them know if was valid because I just utilized it. The gentleman on the phone was rude and put no effort into helping me. He just kept saying "yea, it's not coming up". He was rude, lazy and lacked customer service. Take your business elsewhere.

    Photos
    Spectrum Vision - Spectrum Vision in my Insurance provider directory.

    Spectrum Vision in my Insurance provider directory.

    Spectrum Vision - Contact lens exam room

    Contact lens exam room

    Spectrum Vision

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    North Texas Center For Sight - opthamalogists - Updated May 2026

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