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    Spectrum Vision

    4.3 (11 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 week ago

    Services - Spectrum Vision

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Spectrum Vision Photos

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    Ask the Community - Spectrum Vision

    Review Highlights - Spectrum Vision

    Nguyen was extremely nice and very helpful.

    Mentioned in 3 reviews

    Read more highlights

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.8(34 reviews)
    0.4 mi
    $$

    I went to this store after an appointment that I had ordered glass and a contact training for my…read morechild. I received a text message stating my ordered items were in. However, upon arrival I wasn't notified that once the trial contact for my child arrived that I would need to make an additional appointment for training not only that but when the contacts did arrive no one at the Denton Tx University location bothered to call and set up an appointment for the training therefore I had to set the appointment up well after the contacts arrived. From there the asst manager Trey set the appointment for June 25th. I arrived at the store only to find out that although we "set an appointment" the technicians couldn't find it within the appointment book. Thus far the 2nd miscommunication amongst the staff. Trey tells the technician he set the appointment so we could be seen. My child went through the training but wasn't able to take out one of his contacts so Trey stated that the dr Ronald Barnabei would have to take the contact out. Ronald Barnabei is a nasty individual to use gloves that he touched his equipment, the office doors and who knows what else then proceeds to put his dirty gloves in my child's eye and throw away the contact. The technician stated that my child would need to contact to practice taking them in and out and reschedule another class, which is totally fine but for Ronald Barnabei to touch his equipment with the same gloves then put them in someone's eye is unsanitary, unacceptable and unprofessional. Along with him throwing out the contact that the technician said to use and when questioned his response was we'll order more as nonchalant and as dismissive as can be. When confronted about using gloves that had been contaminated Ronald and Trey had nothing to say. When I addressed this issue with Trey telling him there has been too many miscommunications between staff members he tried to twist the narrative to save face. I spent well over 600 dollars at Americas Best 2 weeks ago and paid for trial contacts only for them to hold onto them. If that's the case where's my refund? Also, Trey telling me that I would have to get another eye exam for a contact prescription, that's not needed if I already paid for the appointment and prescription. Trey then said that my child's needs to practice touching his eye (pupil) without contacts and he would be able to be better at using contacts. Per the Americas Best Website the trial contacts were suppose to be sent home for a week and then a follow up appointment should occur. I've used contacts since my early teens and have NEVER been told to just touch my eyeballs when practicing to wear contacts. In order to learn one must be able to have the product to practice with. Aside from Trey and Ronald negative customer service experience the technician was friendly and patient. I tried to give this location a chance but I can still seen why he didn't come back after several years. This is unacceptable, Trey and Ronald need customer service training and need to communicate with their employees so miscommunications don't occur. I wouldn't have ordered my glasses and contacts for myself nor ordered glasses and paid $119 for CL Exam and trial contacts for my child if I knew this would happen and be such a hassle. I either need a refund of the exam or my child's contacts prescription and the trial contacts. Do not go to this Denton Tx location avoid Ronald Barnabei and Trey if possible. It's a reason Ronald's private office/business closed in Fort Worth as he's EXTREMELY UNPROFESSIONAL along with Trey making up policies without fact checking.

    Good service, didn't try to upsell, helped me pick out frames, didn't have to wait too long. Would…read morerecommend. Chao, Giovanni, Jackie, and Landon were especially helpful

    Photos
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Visionworks

    Visionworks

    3.2(13 reviews)
    4.9 mi
    $$$

    I've visited twice, once to purchase and once because I needed around repair. BOTH times have been…read moreINCREDIBLE! The people at this location are helpful and friendly! I truest them to not only take care of me but my family as well. Thank you!!!!!!

    Please don't visit this particular location, because they will try to double bill you and the…read moreinsurance company. Fact:!- On 03.2025, I visited this location for an eye exam for glasses and contacts lenses, keep in mind I have 2 vision care plans with Eyemed and vision works is within my network for both insurance providers. I paid $79 for the office visit( target uses eyemed and its free- go to target less than 5 minutes away) and $335 for a years supply of contact lenses & Xtra protection for my glasses, the clerk said they accepted both of my insurance plans. (I had already called eyemed and confirmed prior to my visit). Even with using 2 providers I still paid over $400 out of pocket. ( I was ok, because my normal out of pocket is around $285). But what I'm not ok with, NOW 3 months later I get a bill for $160 for my contacts lenses, keep in mind the total cost of my contacts was originally $286 (printed on the paid receipt), they told me my out of pocket cost was $86 in which I paid on 03.25, now they are trying to bill me the $160 even after they billed the insurance company. I confirmed with the insurance provider $200 was paid through my plan coverage. I than called VW, needless to say the customer service agent was lost and couldn't explain why I received the bill. I tried to explain the numbers didn't add up. (Total cost for contact lenses $286: insurance paid $200, I paid $86 =$286). The call was useless so I just hung up and called the insurance company. Eyemed had me submit a claim for possible insurance fraud and they are now investigating the issue. If you don't want to go through the headache of being scammed, just avoid this place including the optometrist office all together. Just go to Target down the street they use eyemed as well.

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    Visionworks
    Visionworks
    Visionworks

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    Spectrum Vision - optometrists - Updated May 2026

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