If you need a hearing test or assistance with hearings aids this is the place you need to go…read more Also during this crazy Stay At Home period they have continued to post in FB information and sent supplies out to clients. Today I received a personal call asking if I was ok or in need of anything. They treat you as family not just clients

Having experienced many medical professionals throughout the years- Dr. Sheri Gostomelsky…read moreoutshines any other as the number 1 professional- ever. She has the most patient, kind, attentive approach in providing top notch customer service and care. There is no other audiologist that you need to see to obtain the most comprehensive exam by someone who consistently goes the extra mile at every visit. Kudos to Dr Sheri - spread the word folks. It's rare that someone of her caliber falls into your life. She's simply the best. Thank you for assisting my family member. Peter Goschy

It is particularly difficult getting a good hearing aid fitting due to my surgically rebuilt ear…read morecanal. Luckily I found Dr. Steinberg and he has been up to the challenge. As others have said he is not pushy at all. He is extremely patient, personable and attentive throughout the process. He truly cares about the patient and will work with you to find a good fit. I highly recommend Dr. Steinberg and his practice. I have worked with multiple Audiologists in my lifetime due to my hearing loss and Dr. Steinberg is simply the best!

Always had a hard time with hearing aids and the ear pieces sliding out…read more After a through hearing exam Dr. Steinberg recommended the solid ear pieces. What a difference they have made. My hearing aids are better quality than and work great. I'm glad to have found Dr. Steinberg. He takes the time to answer the questions you have, that hard to find in this day and age.

Congratulations on reaching your 50th anniversary…read more Chicago Hearing Services has been my home for hearing evaluations and hearing aids. These AuDs are professional, friendly and very competent in both the evaluation and management of my hearing loss. I'm very fortunate to have been referred to such a wonderful place.

Doctor emily is a very kind, knowledgeable, and transparent professional. She communicates in a way…read morethat feels like she's helping but also listening to me. Highly recommend!

Dr. Koehn was an absolute gem to work with! She is extremely professional and knowledgeable and was…read moreable to answer all of my questions during the hearing exam. I did an ear cleaning, a hearing test, and had my monitors cleaned and had a lovely experience all around. Dr. Koehn was friendly and accommodating every step of the way! The environment was clean and friendly to first-timers with a very relaxed atmosphere. It doesn't feel like a doctor's office at all!

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

Clean and professional office; knowledgeable and friendly staff. Dr. Chow conducted our hearing…read moretests concurrently and took time to explain the results thoroughly. Highly recommend!

Very thorough hearing exam, felt like she covered all the bases. I visited to get to the root of…read moretinnitus, she referred me to a specialist.

The Audiologist, Sheri Larks, is amazing! I highly recommend this business. Sheri is…read moreknowledgeable, thorough and so nice! My experience with Sheri was wonderful.

My insurance company paid thousands of dollars for these hearing aids and I've have many problems…read morewith them over the past three years. Today I went to the Niles office and told the receptionist that the left ear is defective. She told me that it would me $400 to send it out for repair and$65 for the office visit. That's ridiculous, what happens then if the right ear hearing aid also malfunctions? Another $465 ? Repairs possibly totaling $925 for both ears? No sir! I'm done with these people! If I'm gonna pay nearly a thousand dollars, out of pocket then I might as well buy new hearing aids with a three year warranty. I went to Costco and ordered a brand new set of hearing aids for $1399, with a 3 year warranty and NO charge for office visits.

My Visit today opened a new auditory vista of perception based on Ms. Hannah Galvin MS' expertise…read moreand testing my geriatric range of hearing and ancillary cognitive functioning. Also ably supported by Ms. Kaylie Fuentes, who is as welcoming as she is Knowledgeable... - John Garrett

Received an incorrect bill (stated date of service 1/1/1900) which I had to get corrected…read more "Corrected" bill arrived with a different amount. Paid bill. Six months later I am still being harassed with a combination of online invoices and paper bills for the services I have already paid. I saw another review with similar issues. Beware of the friendly staff that will push their miracle pills on you, then continue to send false billing. Someone needs to investigate.

I have suffered from hearing loss in one ear since I was a child. It was time for a hearing test so…read moreI went to Hearing Health Center in Highland Park. I saw Dr MacCrae and she was great. She explained the hearing test clearly and in a way I could understand. Turns out my hearing in that left ear has declined further and Dr MacCrae fitted me with. Lyric hearing aid. This thing is amazing. No one can see it and after a few days of wearing it I forgot it was there. The Difference in my hearing is astonishing. I had no idea the difference it would make to have it corrected. I would highly recommend Dr MacCrae and the Hearing Health Center. Dr MacCrae made me feel like family!

Heads up! Please take the time to compare pricing with other hearing aid providers before…read morepurchasing from Hearing Health Center. I did not and it cost me $2000 by not doing so. Just happened to have a conversation with a co-worker who purchased the exact same model from Loyola University Audiology. We compared prices, she was charged $4300, I was charged $6300 from Hearing Health Park Ridge office. When I called out the huge difference in price and asked for an adjustment, I did not receive anything and I have been a loyal patient now on my 3rd pair from Hearing Health. Sadly, I won't be going back again even though my audiologist there is very good.