If you need a hearing test or assistance with hearings aids this is the place you need to go…read more Also during this crazy Stay At Home period they have continued to post in FB information and sent supplies out to clients. Today I received a personal call asking if I was ok or in need of anything. They treat you as family not just clients

Having experienced many medical professionals throughout the years- Dr. Sheri Gostomelsky…read moreoutshines any other as the number 1 professional- ever. She has the most patient, kind, attentive approach in providing top notch customer service and care. There is no other audiologist that you need to see to obtain the most comprehensive exam by someone who consistently goes the extra mile at every visit. Kudos to Dr Sheri - spread the word folks. It's rare that someone of her caliber falls into your life. She's simply the best. Thank you for assisting my family member. Peter Goschy

Dr Kim is nothing short of of AMAZING!!! I like her more than with each visit. She's warm…read moreintelligent and LISTENS and answers your every question or concern. I highly recommend her if you want a wonderful warm doctor!

Dr. Kim was AMAZING! I picked her because the social media reviews were overwhelmingly positive…read more She not only lived up to that expectation but exceeded it. I can't remember the last time I felt so completely heard and understood. And she even shared a private story from her life that let me know she truly understood what I was telling her about. Not only is she a great listener, she does a fabulous job explaining why I was having ear aches and how this can be addressed. Thank you Dr. Kim!! The only downside is that I had to wait almost 2 months from the time I called to get an appointment to actually seeing her. Tells me she is very popular but makes me wonder what I'd do if I had a more immediate issue.

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

This place is incredible. My daughter had major wax buildup in her ears and could barely hear. It…read morehappened over the holiday weekend, and with nothing open, we went to a convenience care clinic for earwax removal. At best, it didn't help--at worst, it made things worse. I booked an appointment online at Hearing Health Center for Monday at 4 PM, and called as soon as they opened, hoping for something earlier. Andrew at the front desk was amazing and got us in sooner. We saw Dr. Sheri Larks, and she was phenomenal--warm, calm, funny, and incredibly good at explaining everything. She talked my daughter through both the plan and the backup plan, then used gentle techniques to remove the wax. In just 20 minutes, all of it was out safely and effectively. My daughter can hear better now than she has in years. One more thing I appreciated: while we were in the waiting room, I noticed a few patients who seemed to have dementia or confusion--something that's apparently common with hearing issues in older adults. The staff treated them with such patience, respect, and kindness. It really stood out. Bottom line: if you're dealing with earwax, skip the at-home methods and urgent care clinics. Just come here. They're amazing.

Excellent service. I've been coming here for about 7 years. Stern-Weisman keeps working with me…read moreuntil we get the hearing aids correctly adjusted, no matter how many (unbillable) visits it takes. She has also kept looking for better systems to keep me from losing my aids. (Yes, I am a bit spacey.)

Dr Stern Weisman always acted as if she was doing me a favor rather than glad to have me as a…read morepatient. She didn't spend time exploring with me what could help me to hear better. It wasn't until I went to another excellent audiologist that I learned about the different types and styles of domes. changing domes has given me a big boost. Also while hearing aids were under warranty she charged me for a hearing test and didn't want to file it with medicare and charged to change the settings on my very expensive hearing aids. Her receptionist Cindy and her husband are both very professional and helpful. Look elsewhere is my advice.

Had an appointment at this office for 12:00pm (noon) on Friday March 13, 2026. I arrived at 10:45…read more(traffic was lite on 55) to find no receptionist and no idea where the doctor was. Finally at 11:45, the doctor appeared for about two seconds escorting a patient out. He then disappeared into the back. Never said a word to me. I sat in the waiting room for almost another hour (until 12:40) and had still not spoken with ANYONE in the office. I walked to the back of the office around 12:45 and all the lights were off and the doctor was nowhere to be found. Customer service rating: Big fat "0". Need hearing service: LOOK ELSEWHERE!. RJB - Braceville

Thank you for your extraordinary service to me while I was in need of hearing services while I was…read moreattending a conference in Chicago. Dr. Emily was fantastic. Contacting my audiologist in suburban Philadelphia, then providing me with a loaner hearing aid while my hearing aids were being repaired, improved my quality of life while enjoying friends and professional colleagues during the conference. Thank you for your commitment to your profession and the persons you serve. Kathleen

It is particularly difficult getting a good hearing aid fitting due to my surgically rebuilt ear…read morecanal. Luckily I found Dr. Steinberg and he has been up to the challenge. As others have said he is not pushy at all. He is extremely patient, personable and attentive throughout the process. He truly cares about the patient and will work with you to find a good fit. I highly recommend Dr. Steinberg and his practice. I have worked with multiple Audiologists in my lifetime due to my hearing loss and Dr. Steinberg is simply the best!

Always had a hard time with hearing aids and the ear pieces sliding out…read more After a through hearing exam Dr. Steinberg recommended the solid ear pieces. What a difference they have made. My hearing aids are better quality than and work great. I'm glad to have found Dr. Steinberg. He takes the time to answer the questions you have, that hard to find in this day and age.

Sorry I need to amend my last review of Hear USA. My audiologist left and the office in Glenview…read moreclosed. I have been trying to reorder supplies from the Hear USA office serving the former location but they sent the wrong ones (ironic they need to do a better job of listening).

My husband purchased hearing aids at the Glenview location and hasn't had the working in months…read more They shuttered the store unexpectedly so he had to visit a different location. It's been back and forth and sending them away to repair them....their communication is awful. He has to keep calling to check on them. It's been a terrible ordeal. I would NEVER recommend them.

My husband and I were there in April 2026. As always, they were highly professional, courteous and…read morerespectful. Selina Manarik is always cheerful and helpful in cleaning our hearing aids! While doing his exam, Dr Girard glanced outside and saw a woman fall. She and another staff member immediately went out to access her and stayed with her until the ambulance arrived. The compassion demonstrated by that, has been there for every interaction we have had with Hearing Associates.

The most dishonest & greediest doctor office I've ever seen. The 1st thing that came out of Dr…read more Emily Adelman's mouth (before getting tested) was You Need New Hearing Aids & Your Insurance is Very Good & Will Pay Up to $5,000. Her testing was not accurate since I can hear without my hearing aids talking on the phone & listening to TV. She changed my left ear from top to middle equal to my bad right ear - LIE. Retired Doctor Ray & everyone knows my left ear is good. Since I couldn't get the tablet to work, the staff answered all the questions for me & told me to sign the Compliance Form to pay them extra $25 - I didn't understand it nor knew what I was getting into - I Was Forced To Sign It. They take advantage of seniors & people with good insurance - they can NOT be trusted. Go elsewhere!!!!

great people, very knowledgeable, very happy with my hearing aids…read more 5 stars ***** I really like Kate - she is very helpful and kind

Although a patient of Evanston Audiology for several years, I recently had my first visit with the…read morenew owner, Dr. Kate Dunckley. Dr. Dunckley continues to offer expertise and service of the highest order. My questions were answered, and there was no sense of trying to sell specific hearing aids or accessories. I feel confident in continuing my relationship with Evanston Audiology, and strongly recommend Dr. Dunckley's practice

I am a medical professional and she is one of the best doctors I met. She is very knowledgeable…read moreand honest. I would recommend her to all my friends and family

Dr. Shapiro was thorough, but very rough handed with my delicate, elderly mother. These days she…read moreis brusque and easily irritated. Years ago, when we first used her, she was patient and kind. Perhaps she is burnt out, and needs a hiatus, or a change of career. As things are now (Spring of 2022), I would not recommend her, though I wish her well.