My Visit today opened a new auditory vista of perception based on Ms. Hannah Galvin MS' expertise…read moreand testing my geriatric range of hearing and ancillary cognitive functioning. Also ably supported by Ms. Kaylie Fuentes, who is as welcoming as she is Knowledgeable... - John Garrett

Received an incorrect bill (stated date of service 1/1/1900) which I had to get corrected…read more "Corrected" bill arrived with a different amount. Paid bill. Six months later I am still being harassed with a combination of online invoices and paper bills for the services I have already paid. I saw another review with similar issues. Beware of the friendly staff that will push their miracle pills on you, then continue to send false billing. Someone needs to investigate.

I was pleased to experience efficient and friendly service as well as receive a recommendation for…read morea good hearing aid product from the Chicagoland Hearing Aid Center in Rolling Meadows. A professional audiologist performed the hearing test in a corporate office space using just a laptop and a headset - no sound booth! Cool! The hearing test results were discussed and the product was selected. The audiologist, Benjamin Wright, was very patient with my mom and she is pleased with the results!

I can't say enough praise about the service and product from Chicagoland Hearing!! From start to…read morefinish they worked with me and it was a seamless process. They know the industry and are changing it for the better. I am so happy and have found this gold mine. Thank you!

Dr. Koehn was an absolute gem to work with! She is extremely professional and knowledgeable and was…read moreable to answer all of my questions during the hearing exam. I did an ear cleaning, a hearing test, and had my monitors cleaned and had a lovely experience all around. Dr. Koehn was friendly and accommodating every step of the way! The environment was clean and friendly to first-timers with a very relaxed atmosphere. It doesn't feel like a doctor's office at all!

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

Ted is excellent!!! He is patient and listens til your talk is over. Explains well, so you…read moreunderstand / know how to use the device! Introduced many people.. siblings, friends etc. Highly recommend! Not only price is right and lower than others, you will have many options and choices!

North Side Audiology is a very professional group and I am so glad to be a patient…read more Dr. Daria is knowledgeable and very understanding. Hearing devices are not always looked upon with favor, even when it's obvious that we need them. Dr. Daria is very kind and knows what's needed. Aftercare is available every few months. I have the utmost respect for her and her caring way. The staff is wonderful, attentive and keeps you aware of what's next. Do yourself a favor, and book with North Side Audiology.

Though review to write. The Doctor and exam were great! The billing process was, and 2 years later…read moreis still, a nightmare. I was told my Medicare covered the exam. Upon completion of the exam I was told I owed an additional $200, actually $400 because my wife also was tested. Fast (?) forward 1 year and I recieve a bill for $200 for my wife's exam, thatt I already paid for, but no bill for my identical procedure. Contacted their office and was told billing would contact me later that week. 6 months later got a second bill. I will spare you the rest but the short version is 2 years + after the exam North Side has recieved payments from Medicare, me, and from my insurance carrier. I shoud have recieved a refund from North Side because I paid a balance that my insurance company covered. I don't expect a refund but do expect to receive another bogus bill in a few months.

Our daughter failed her hearing test at school and we were referred to Northwest Speech and Hearing…read moreby our ENT. They are amazing! They tested our daughter and determined that her hearing loss was significant enough to require hearing aids. This was a big step for our daughter and our family. They helped us every step of the way. They are kind, courteous, and extremely patient. Our daughter has adjusted to her hearing aids wonderfully, with the help of the staff at NSH. Now that she can hear she is more confident and happier than ever. We are so grateful for all of their help and professionalism throughout this process. Highly recommended!

Do NOT go there. Went there for 1 yr hearing aid checkup. Owner wanted me to come back for…read morereprogramming for another $135.00. Did not test me with hearing aids on. Only w/o hearing aids. Did not give me any supplies did not clean properly. Her test of my hearing aid was to stand on my right side and say "Can you hear me?" No discount on batteries. Thumbs down!!! sw

I have suffered from hearing loss in one ear since I was a child. It was time for a hearing test so…read moreI went to Hearing Health Center in Highland Park. I saw Dr MacCrae and she was great. She explained the hearing test clearly and in a way I could understand. Turns out my hearing in that left ear has declined further and Dr MacCrae fitted me with. Lyric hearing aid. This thing is amazing. No one can see it and after a few days of wearing it I forgot it was there. The Difference in my hearing is astonishing. I had no idea the difference it would make to have it corrected. I would highly recommend Dr MacCrae and the Hearing Health Center. Dr MacCrae made me feel like family!

Heads up! Please take the time to compare pricing with other hearing aid providers before…read morepurchasing from Hearing Health Center. I did not and it cost me $2000 by not doing so. Just happened to have a conversation with a co-worker who purchased the exact same model from Loyola University Audiology. We compared prices, she was charged $4300, I was charged $6300 from Hearing Health Park Ridge office. When I called out the huge difference in price and asked for an adjustment, I did not receive anything and I have been a loyal patient now on my 3rd pair from Hearing Health. Sadly, I won't be going back again even though my audiologist there is very good.

Absolutely outstanding service and everything done.my first visit to SK Audiology and I am really…read moredelighted. Very professional and thorough care for the patient in a very good atmosphere. I am very glad that I found a place where my 89 year old mother was taken care of with such a heart.I recommend for everyone this place