I found an auto service unicorn .The Heart Auto location on Skokie Blvd in Northbrook across from…read morePetsMart. I have used them for some maintenance things in the past, but this time I couldn't get my new phone to hook up to BlueTooth, The guy at the counter, Keith, came outside, made sure it connected (linked me to the Dave Matthews Band , too) and showed me a bit on the phone that I didn't know. Too often women go invisible at auto service places. The exact opposite happened here. They are also cost competitive and worth a shout out.I have no ownership or other relationship with them.

Very disappointed…read more.... When this auto shop first opened in Northbrook years ago, I was very excited because I thought "yay...I don't have to take my car to my dealership anymore" since I felt I was always overcharged for their parts and services". Heart was a little bit cheaper than my dealership so I was happy to give them my business. The front desk people were always friendly over the phone and in person and they were never pushy. My issue with them is regarding their honesty. I urgently needed a new car battery 3 years ago (2023). I called them on a Friday afternoon to check if they had a car battery for my particular make/model/year in stock. I was told they had it in stock and to bring in my car first thing Saturday morning. I was able to drive my car to their shop the next morning and the store manager at the time made sure that I got a new battery right then and there. He even called me the next day to make sure my battery was working fine. WOW! I was truly amazed by this high level of customer service. I've never had anyone from my dealership call me to check in. So over the next few years, I kept going to Heart for other services and was a very satisfied customer until today (Sept 2026). We needed to replace our car battery today since it was leaking and my husband decided to replace it himself. We went to Costco to purchase the new battery and bring in the old battery (for disposal) and what did we notice today? Heart installed the WRONG size car battery in my car 3 years ago!!!!!!! The Costco employee at the tire center was like "Is this the car battery that was in your car?" due to the obvious size difference between the battery we were going to buy at Costco and the one installed at Heart! Seriously? Not sure if the wrong size affected my car since it was jiggling under the hood all this time! Yes, my car drove fine with the wrong size battery all this time, but they installed the wrong size! The casing for the battery was TOO SMALL!!! They probably don't expect most customers to go under their hood and inspect or change the battery themselves so they probably didn't think we would notice the size difference! VERY DISAPPOINTED! They could have mentioned to me that the car battery they installed was a little bit smaller in size but not to worry since it wouldn't affect my car. A heads up about this would've been nice. But nope....no mention at all! They lost our business. We will never go to them again for any service!

I took my 2011 Mustang GT in with a minor issue - a warning light was flashing for my tires. I…read moredropped it off in the quick service lane and also asked for the oil to be changed and tires rotated since it was there. When I returned an hour later, they'd changed the oil and rotated the tires but hadn't addressed the warning light, meaning I had to go home and come back later (I had obligations). This was a minor inconvenience for me, but the service technician handled it very professionally, He quickly addressed the problem, called to apologize profusely, admitted he'd forgotten to write down my request to fix the warning light, and cut 50% from my service bill. This dealer teaches its staff good values, including caring for customers and taking ownership of errors. I bought my Mustang new here in 2010 and have never taken it anywhere else for service. I never will go elsewhere - they are the best! Thanks!

Popped in today to get an oil change on the work vehicle…read more Got to say service really has their game together. Check in was a breeze , as I went thru the quick lane for the service. In and out in less than 90 minutes which I consider excellent since I arrived at 830 and there was already a nice line of vehicles ahead of me. Thanks guys for great work , I appreciate it

TLDR: Trustworthy, Laid-back, diligent, cost effective…read more Recommended by a women who was frustrated by being taken advantage of by OTHER repair shops. They are great at explaining the difference between 'this is a problem-don't drive' vs 'this is a problem, fix in next 15k miles'. I thought I had a bearing issue. They looked at it and said it was a tire issue that really did need prompt replacement. They could not fix it that day (too late to get new tires). So they recommended another shop nearby. Another time, they declared an issue was beyond their ability and suggested the dealer. Much preferred than spending for half a job before they got stuck and cost me a bunch. They seem to handle everyone's car expertise level very well based on overhearing them work with other customers.

They did an excellent job at a great price. They're honest about letting you know which parts need…read moreto be replaced right away and which can wait until later.

We are regular customers. It is easy to get appointments and good for a quick oil change at a…read morestandard price. Like most smaller, privately owned garages, Wilmette Automobile Repair does not provide the high-level print-outs about everything your car might need now or in the future (like you would get at AAA Car Care or Heart), but they are honest, solid mechanics who are not trying to sell extra services. Looking at other posted reviews, I think some customers might misinterpret the owner's manner of speaking. We find him to be friendly and forthcoming. He has often been willing to road test our car at short notice to figure out what is wrong so he can get the parts and set an appropriate appointment.

Stay away from this shop.they will damage your car and lie about it.they have a old auto lift and…read morethe arms will come in contact with your wheel wells and damage your paint.the guy who owns it does not give you a receipt on purpose.he use a little handheld card device that does not print a work sheet with cost ,like everyone else.spilled brake fluid on my painted wheels too and broke lug nuts.complete con artist.this guy should be shut down.ASAP

They are amazing. Wonderful customer service During the freeze they helped with a dead batteryread more

Kevin, at Deerfield Shell, is the best mechanic I have ever experienced. He has kept my 1996 Jeep…read moreGrand Cherokee Laredo running in top shape. He diagnoses problems accurately and recommends repairs only when it makes sense. The quality of his work is exceptional and his prices are always reasonable.

The most OG place of all time! We need to bring back smiths and take over hectors bc I am gonna…read morecrash out ahh

Was Smith Tire & Auto, now Hector's Auto Repair!…read more Rich owned this place for 50+years. Hector bought it from Rich & has managed to keep the charm! Good old fashion "high customer service"! Repairs done properly! Prices more than reasonable!

This auto shop is right beside the Mobil on Waukegan Road. It is kinda small and rundown, not a…read morepretty sight. But pass over this auto shop at your own expense, if you are willing to pay premium price to make you feel better with better aesthetics and maybe a comfy lounge with a cup of complimentary coffee. But you do realize you have to pay for those extras right? Ya, I did, $45 for oil change! Here at Shin's Accu Auto, oil change, check brakes, and tyre pressure in 30 minutes for $25! This is the second time I have come here after a friend recommended them for their great price and quality work! The Korean boss doesn't talk much, but he knows his stuff and is very quick in his work. His staff is more talkative and is really friendly and helpful. I had a few questions regarding my car and he gave me great advice and always trying to help me save a few more dollars!

The mechanic, Jess, was friendly, polite, and professional. He took us right away and had our tire…read morepatched in less than 10 minutes. He then charged us an incredibly reasonable amount, finally explaining that the warning light on the dash would go away after driving for a bit. A competing business down the road which advertises themselves as a business that does just tires had previously told us that the tire could not be patched, and wanted to charge hundreds of dollars to replace the tire. Don't go to them, go to Shin's Accu Auto. These guys are the best. I live and work in Deerfield, I'm going to recommend them to everyone I know.

If honest, fair, friendly, affordable and small town/small shop vibe is your jam, then take your…read morevehicle to Billy's. They have a cute little shop on the corner in the heart of Highwood within walking distance to so many wonderful businesses if you need to kill time. When you walk into Billy's, it's like you have entered their laboratory, everything they are working on is pretty much within eyeshot of the lobby. Billy's is keeping it old school. There is no fancy computer system, no appointment texts, no data capturing, just you having a conversation with Billy about your need. Billy will provide you a cost estimate on the spot and a ballpark on turn time, he scribbles your name and number down on a pad of paper, takes your car keys and that's it. You will NEVER receive a text from Billy, or an email, nor be required to use an app. You WILL receive a phone call and/or voicemail. I have had big jobs and small jobs done here and neither have disappointed. I literally came in after work with a small job sight unseen at 2pm in the afternoon and Billy turned me around in under an hour. You cannot ask for much more than that. So glad to have Billy's as a local resource and happy to patronize.

My daughter's A/C was blowing hot air. Brought the car into other mechanics that told me it was the…read moreclutch or stuck valve. Brought the car into Billy's and even though he was busy , he diagnosed the problem and rectified it in 2 hours . Honest, professional, and trustworthy guy. Price was more than fair...