This is my favorite location, due to convenience, but when I'm on Ohio, hanging out by Eataly,…read moregoing to that location is cool too and their Outlet in Oak Brook offers awesome deals on floor samples. As for this Skokie location, it's great with its big parking lot and proximity to Old Orchard mall. The service is very friendly and top notch. We are very interested in their chairs and this store will be our first choice, should we need to replace anything. Their furniture is made in the USA and it's modern, functional, comfy, and built to last. I just love everything that they offer.

Purchased an outdoor sofa from Room and Board several years ago. I noticed the sunbrella fabric…read morestarted to wear and develop holes. I reached out asking if they offer a repair service. Being a B-Corporation I assumed they could give me tips or tricks. They told me I was completely out of luck. The CEO, Bruce Champeau, emailed me directly and told me they don't offer "repair kits" and I shouldn't expect to get a refund of replacement. I was really offended by this. I wasn't asking for a refund if replacement. If I'm spending close to $1,500 dollars on a 61" outdoor loveseat it should last more than just a few years and if they really stood behind the quality of their product they should be able to offer solutions to prolong the life of the product. I feel their poor commitment to quality and even worse behavior by their customer service and CEO will warrant me never returning to this brand in any capacity ever again. I've reported the CEO's Email to the B-Corporation customer complaint site.

Highly recommend John Plunkett Interiors…read more John & Valerie Plunkett went above & beyond to help us settle into our new home. We trust their judgement, and trust that they would find the best solution for us, and they did. They listened actively to what we like or want. Because they used to own a chain of furniture stores, they have a network of suppliers that they can tap into. They have good tastes, but more importantly, they are very hands on. They don't mind doing the work themselves, whether it's hanging art, installing lights, etc. We also very much appreciate that they repurposed our old furniture and gave them new life by finding great spaces for each piece. We cannot recommend John & Valerie Plunkett enough!!

John Plunkett, his wife Valerie, Debbie, & their staff all have one objective: to assist you in…read moreachieving the best look for your home and the smartest furniture choice for your tastes and budget. They made the selection process such a pleasant experience, my wife and I ended up purchasing furniture for our entire home from Plunkett Furniture. Whether helping with interior design or advising us on quality, they were ready to make suggestions Finally, when our furniture arrived, John Plunkett was also there to help set up the furniture and place it where it belonged. This was awesome and unexpected but much appreciated. Quality furniture + expert advice + and fair prices add up to the right furniture choices.

Probably one of the best HomeGoods I've been to!…read more This place is literally overstocked in all their departments - the selections and the styles are plentiful, and you're guaranteed to walk out with a few purchases! Definitely a fun trip to peruse through their items. There are certain aisles, however, that just need more organization and care - for instance, the pet bed area was crazy, as most of the beds were in huge piles, strewn all over the floor. Located at The Shops at Orchard Place; plenty of parking in the large plaza lot. +great selection of items +located at The Shops at Orchard Place +plenty of parking

Finally, my season has arrived! This location has the best selection of merch and it is so…read moreattractively arranged! Truly, I don't see these items anywhere else! A water globe of bloodshot eyeballs held by ghoulish hands? A totem stack of pastel colored skulls? A debonair Frankenstein? I can't even! A star comes off for the always long lines at the checkout.

I am looking for a zero gravity recliner. Smithe web page shows plenty, but don't expect any of…read moretheir store to have it in stock. In order to see any of the chairs they expect you to drive from store to store looking for one! And if you buy one to see if you like it, they won't refund your money. They will exchange it. No wonder people shop at THE DUMP. Big disappointment. Not the furniture store it once was

I had a terrific experience with Kim Arnesen at the Skokie location…read more I am a design illiterate. I was doing a project re-carpeting and repainting my home, and I was starting to realize that all my color decisions were dependent upon a couch that I really didn't like. I went to several furniture stores, and really wasn't happy with my choices until I met Kim. She was more than willing to come to my home, look at the furniture I already had in place, and the paint and carpet samples I had on hand, to help suggest a new couch that could solidify a design concept. Her assistance was incredibly valuable... within a few days of her visit, I had chosen carpet, paint, and most importantly, ordered a new sofa! Kim was able to steer me to a product that was within my budget, and allowed for all the customization I could have wanted. I got to select extra firm bottom cushions, and a size that fit the space perfectly. Even more important, the fabric selections were terrific, and I found a material that had the exact feel I wanted, with the wear characteristics I needed. The ordering process was fine, and the new sofa arrived when predicted. And it is terrific! It looks nice (apologies, I am not a good photographer) in the room, matches all the other items well, and pulls the look together for me. Even better, this is the most comfortable couch I have ever owned! I fall asleep on it way too often, it is such a nice, comfy place to sit. As far as I can tell, this sofa (the Louise model) is incredibly high quality, is well made, and is more comfortable than I could have imagined. But more valuable was the design assistance I received. I am only exaggerating slightly when I say that I would have happily paid Kim for the design services, and she threw in the couch for free!

I had such a wonderful experience with Mona at the RH Outlet. She was incredibly helpful,…read moreattentive, and genuinely went above and beyond to make sure I found exactly what I was looking for. She took the time to understand what I needed, was patient throughout the process, and made everything so easy and enjoyable. Her dedication and excellent customer service really stood out. I truly appreciated all her help and would highly recommend her to anyone shopping at RH.

We've furnished our dwellings with RH over the years. Now we don't have to drive to the Schaumburg…read moreoutlet. This is one rather cavernous room filled with couches, tables, beds, rugs, outdoor furniture. All very decidedly neutral. Prices are marked down but still pretty pricey. Still, the furniture was in very good condition and available (no waiting). I think RH furniture is well-made and quality. They had pillow covers and towels but I didn't see all the other furnishings and accessories at the other stores. I'll come back when I have something specific in mind to purchase.

Besides being a supreme craftsman, Ray is a purveyor of marvelous oddities like the…read morerecycled-aluminum creatures--flamingoes, penguins, pigs, roosters--that I've collected over the years. These all-weather friends "hide" in plain sight, peeking out from behind trees & shrubs, delighting toddlers, amusing passersby. Yesterday as I turned onto Ridge in Wilmette, a green dinosaur in front of Ray's shop flagged me down & asked where I've been! He & his brilliant friends, peacock & owl, made me laugh--& for a moment I forgot about Covid 19, my husband's stroke, the war in Ukraine, global warming. Who could resist that? And so our menagerie grows--in size & popularity. Thanks to Ray

I stopped in for the first time as I was driving thru our…read moresmall antique section of town off Ridge Rd. Studio 817 was exactly like an antique shop should be! A seemingly completely unlimited selection of whatever you never thought you needed but now cannot live without. The owner walked me thru the store showing me wooden tables, measuring to see if it was the right size, and saying "I have this one also..." He was so thoughtful, even offering to build a tabletop top to my exact measurements. Don't miss stopping by this cute store for what he has and what he can build.

I went to this location looking for several specific items. I was welcomed and greeted by Brian H…read more He was very polite and most importantly gave me space to browse around. He was quickly available when I had option questions. He was very patient, showed us several options and gave us ideas for what we had in mind. He quoted all the items and showed us an estimate of the total. Added all the financing options which made it very hard not make the final purchase. There was only one item we could not find, a standup desk. We decided to check out one more place before making the final decision. Unfortunately, we found all the items we needed at that last location we visited. A stand up desk was a non-negotiable for us, which Bob's did not offer. The business is clean, restrooms are well kept. They offer refreshments and snacks. I thought that was very nice. The water was very appreciated after walking back and forth. Brian H. is a 5 star customer service representative.

Ok, I'm impressed with this Bobs Location. They definitely have some very good items, and the…read moreprices are a major deal. The GLAM designs on the bedrooms is so eye catching! And the price is very good! I think based off the sign "Discount Furniture " this is more 5. Furniture at those discounts. Also, 5 showroom as well. I've been to some other locations, they were not as nice. Very impressed. Fun Art at great prices as well. I think it's a great one stop shop to decorate your Airbnb. Apartment. Condo. House or even office! I love the options and the prices. They match up. Polite service, not too pushy. I appreciate that'. Located in same mall As BMO bank & medical Pure Spa. Across from Westfield Old Orchard Mall.

We love our gas fireplace from Hearth & Home. Nate did our annual inspection and he was great, very…read morecommunicative, friendly, professional and informative. We highly recommend this business.

Jeff is amazing! He is so thorough and friendly. literally no stone or log is left unturned when…read morecleaning the fireplace. Thank you Jeff!

Don't be fooled by JP Upholstery's 'quick' turnaround or lesser fees...Javier Puma figures as a…read morecustomer you'd most likely never 'Undo' his speedy a.k.a 'shoddy' work to uncover the fact that he uses the same 'Worn and Torn' and 'Deteriorating Foams' and simply covers it with Dacron on top Our furniture was returned with sloppy excess glue , mismatched piping, and mismatched pattern on fabric.--- Damages, Scratches and Dings to frames were also visible... the cushions 'sagged' after 3x uses...undoing his sloppy, careless work revealed that he in fact didn't change the torn, deteriorating foams and even left some of the previous dirty old fabric in places he could... All to cut down his cost and pocket $$ ! Deceptive business through and through!

Jacinto answered all of my questions and turned around two upholstery pieces quickly, beautifully,…read moreand affordable. When I arrived to pick it up the completed works, he also helped load the items into my car, no small feat considering I was using a Getaround minivan with a broken side door. I'm grateful for how his craft and attention to detail has breathed new life and into our furniture and would recommend him without hesitation! There's a loading zone in the alley behind, you can enter on Laramie.

PSA: I normally don't write reviews for big box stores but we've had such an overwhelmingly…read morepositive experience at this West Elm, I had to share! Every time we stop in, even if we're just browsing, every team member greets us warmly and offers assistance. (And by this time, "here's what's new since you were in last!") The main character of this review is Elle, so let's talk about her. She's taken photos we've sent of our new space, reworked our living room layout three times, and turned it into a home. Elle thoughtfully suggested great pieces (and fabrics that won't give me the ick!) She's doing hero work. If you have a new home -- or you're just wanting to feel excited about your home again -- do yourself a favor and stop in at West Elm and let Elle work her magic.

I had a fantastic experience working with a young designer named Michaela. I needed to help my son…read morefurnish his first apartment in a remote city. Michaela sat down with me and the room dimensions and helped me select all the furniture for the studio apartment. She gave excellent advice on comfort, aesthetics and durability. After looking at numerous vendors (RH, PB, Crate & Barrel, etc) I found that West Elm has the best price to value ratio and that the furniture was proportioned for smaller apartment spaces. Michaela also helped speed along the delivery process and kept checking in to make sure the items were delivered. Having a dedicated designer who knows the products really streamline all of this. We are thrilled with the results. I could not recommend more highly.