This place is out of their minds with their prices. Poor condition or fake Coach bags for $30, games that are missing pieces for $8, no name purses for $70 a used Calaphalon pan for $65, a glass possibly vintage cake stand for $40.... It's like they're taking photos of items putting them into Google seeing the highest prices they're being listed for and then matching that price not even bothering to see what the items actually sell for. Don't waste your time. read more

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I love this place. I have been a supporter of WINGS, for many years. My husband and I, along with several friends, used to do motorcycle rides in support of WINGS. It was always so much fun. I love what they do and I love to donate. I just dropped off about 6, or 7 bags of clothes, etc. at their Gold Rd. Location the other day. They do wonderful work for women, children and even men in need. Keep it up. We appreciate you! read more

is this place kidding with the prices? Keep in mind, you're not Nordstrom.... You're a thrift store. Don't get me wrong, I know that the money goes to charity and it's for a good cause... But $12.99 for a coffee mug? $5.99 for an old drinking glass? You can't be serious! $5.99 for an Old Navy T-shirt that has to be celebrating a 10th birthday. $30 for a pair of knock off Converse high tops from Walmart I could go on and on, but I think you get the point I won't be back. read more

Vast inventory of women's clothing with good price points. The funds they raise go to a good charitable cause. read more

I dropped off bags of donations -- it's easy to drive around back -- 10am - 2? -- and I like the mission that donations go to support those trying to break the cycle of domestic violence. My bags filled up the cart so maybe monitor the donations more closely so that the carts are continually emptied -- several cars pulled up to donate while I was using a cart. I see that they will pickup furniture but read the FAQs to see what is and is not accepted. read more

Clean facility, well organized, knowledgeable and helpful staff, fair prices, Specials are excellent! I visit at least once per month

I visit your Arlington Heights store on Tuesdays, senior day. I have noticed a tall woman at the cash register and I believe her name is Charlotte.She is very rude to the customers as well as employees. She should not be representing your company. read more

Nice selection of clothing and housewares. Great mission! Recently there has been no one to receive goods or give receipts. Donations must be boxed or bagged and placed in bins. read more

Nancy~ It is unfortunate that the New Manager is chasing business & employees out of this store. Wings organization needs to realize this, before they have a serious problem on their hands. This store will lose money without friendly customer service. The previous manager was friendly & she knew customers by a first name basis. This new manager is loud, obnoxious, a racist & rude. I will not return until this manager is gone. She is a problem to this organization. It's Very Sad that I cannot support an organization that is close to my heart. I USE to love to come in & shop to support a great cause. Lots of other stores around the corner that I can shop at. Whats even more unfortunate is corporate doesn't return calls. read more

Great finds and low prices, staff is so nice, looking forward to the expansion. Great mission, they help people who are escaping from domestic violence. read more

Love this shop, always find lots of great treasures and supports a great cause. Nancy, the manager is so helpful, and all the staff is so friendly. Store is clean and organized. read more

Step into the Niles Store and discover a lots of incredible deals, pristine organization, and the help Nancy offers Immerse yourself in the inspiring story of the WINGS Mission, where lives touched by domestic violence find hope and healing, it's awesome to shop and help this victims at the same time, and Nancy is wonderful at carrying out this mission! read more

Another great experience at Wings! The store is clean and well organized. Prices are also good. Randee helped me find what I need. She's so kind and knowledgeable. Exactly the type of person you want working there! Keep up the good work! read more

Absolutely love this store!! Found many treasures here at very reasonable prices. The staff is always friendly and helpful.

First time at this resale store and loved it!!! Great product, Prices and Excellent Customer Service. Nancy told me all about the cause and how I can make a difference by donating. read more

This is a small thrift store in a strip mall with a parking problem. (There are signs telling Wings customers specifically where they can't park.) Very well organized inside. It contains mostly quality goods (clothes to household to furniture to jewelry) priced up higher than most thrift stores. However, you sometimes find special items that aren't carried in the Salvation Armies or Goodwills that make it worth stopping in. read more

The cause is a great one. I appreciate it and would will continue to contribute my excellent quality, slightly used clothing. However, I feel I must warn potential donors that there is a woman who is a regional manager, I guess (because I have seen her at more than one store in the past), who is a horrible, nasty person. For example, I was shopping one day at Wings and this diminutive woman blows in on a mission to chastise and belittle the poor worker on duty. She yelled at the woman in front of the customers (me) and had the poor thing almost in tears. I heard her called "Diane". The organization should let this vile person go immediately. Everyone in the store was upset! Awful experience. Because of her, I will give Wings one star. read more

I love this place because it is organized and clean but I think some of the prices are way too much for a thrift/resale shop. The best time to come is on half-off days and that is when I can shop and buy without feeling uncomfortable. Having said that, my hubby and I stopped in last Sunday, and lo and behold, it was half-off day. Bought a ton of stuff for all under $5. You can't go wrong picking up the books here. At 59c for a kid's book, on half-off day, that makes them only 30 cents. Perfect for my Little Free Library. Also found a few more gems.... Overall, love this place! read more

Wings has got to be the best resale shop imaginable! Everything displayed is very good quality and at a fair price, and their employees are always professional and courteous. read more

WINGS helps homeless and abused women and children by offering integrated services that meet their needs for shelter, education, guidance and support. This resale shop, down the road from Golf Mill, is set up to help raise money for this organization. They also have two other locations in Palatine and Schaumburg. Decently sized store, crammed full of pretty much anything you could want. Clothes, toys, electronics, furniture, jewelry, household goods, you name it. Pretty hit or miss though. One time I was there and could have easily dropped $100 on stuff - yesterday when I went I spent $1.63 on 2 cookbooks. But hey, isnt that the thrill of thrifting? read more

WINGS Resale Store - Thrift Stores Near Me - Niles, Illinois

Now I see why this place has low reviews. The "owners" or "managers" running the place are rude and they overprice items. The only day to go is the one weekend a month where everything is half off and priced as should be. 1 star because the cause is a really good one. They should be sensitive to accessibility and unfortunately they are not. read more

This is my favorite "thrift" shop of all time. I've been coming here since high school and I find a gem if not TEN every time I go. Since moving away I've yet to find something as special as this place. I've found countless one of a kind paintings, designer clothes, shoes, bags, furniture, you name it! I see some reviews calling out the prices but that's why they call it a resale shop. This ain't your everyday Savers with cheap clothing and items falling apart. I'd take these prices over their original price any day! I look forward to scouring the racks here every time I'm back home. read more

I have never left empty handed always bring a jewel w me. I love going there & appreciate your cause 100% I was a victim @ a very young age Thank God for his Grace & bringing out of that relationship read more

I've shopped this store many times over the past few years. This store has gone through many transitions but I have to say it's been getting worse. The prices have drastically gone up...its at the point where it's cheaper to shop a Plato's Closet, Marshall's, TJ Max and eBay (seriously). The employees are extremely rude, I had asked a lady if the item was mispriced and the lady blew up at me, basically saying if I don't like the prices then get out!! She wouldn't say her name but I know she's the manager, brown hair , late 50s, dresses like she's in her 20s...3rd mid life crisis I guess and just angry. If this organization is against abuse why do they promote it within?? I recomend shopping elsewhere this store has changed for the worse...too bad cuz it's a worthy cause read more

This is a thrift store????? Ridiculously expensive and a COMPLETE RIP OFF!!!!! Paperweight from China 24.99 ummmmmm.... they should check their prices and know their stuff if they are going to charge retail! Who prices this stuff? read more

I started donating gently used donations to this location about 2 months ago. The last I was there, donating about 5 bags of excellent condition clothing, I had an eye opening experience. As an employee was in taking my bags, I noticed 2 men dragging donations out to the very large dumpster...and throwing them out! All the while some woman with a cigarette dangling out of her mouth was barking orders at them, I'm assuming she is the boss. I asked the employee assisting me why would they throw away donations, someone in great need would appreciate them and if they were going to throw away donations, at least tell the donors that their items may end up in the trash. She just replied that they require donations to be in "EXCEPTIONAL CONDITION" because they get "TOO MUCH AS IT IS"......wow!! So I went dumpster diving and found very sellable items and loaded up my SUV and drove them over to Sparrows Nest. They were very appreciative of the donations. This was so disheartening to witness, I will never, never, NEVER donate to WINGS again. I'll give to a more appreciative organization. You have to ask yourself, how many donations from the public have just ended up in the trash. P.S. Keep your dumpsters out of site, especially not right next to the donation in take area where the donors will see their items piled in there... and please do not take your smoke breaks in that same area! Very unprofessional. Shame on you WINGS! read more

The manager can be nice sometimes, but one lady with blond grayish hair and bangs is really really nasty. She is not appreciative of donations and barks at customers. She makes the place not a nice place to be. On the flip side, there are some bargains to be had. You just have to deal with the nasty blondish lady with bangs or go when she is not working. Donate stuff to other places where they are more grateful. Update... blind grayish haired lady is just plain rude. read more

We just dropped off a trunk load of baby items that I had purchased for my grandkids. Everything was in great shape but the reaction when we started coming in with our items wasn't welcoming or seeming appreciated at all. We had to get approval from someone before we could bring anything else in. Maybe I'm confused but isn't this for mothers with children in need and shouldn't it be the mothers decision on what she feels is best suited for her children? I was told they usually didn't accept children's things because of germs. Ridiculous. I would think that children's gear and toys would be some of the most important items women with children would be looking for. I have donated a number of items there over the years and I have never felt warmth or appreciation from anyone at that store. Maybe it's time to look elsewhere to donate my things. read more

Compliments to both, staff,manager, and the cleaniness of the store.

As a thrift store, it is hit or miss, but its profits help homeless and abused women which alone earns four stars. It is a fairly big space, so you don't get the claustrophobic feeling from the cramped quarters in some other resale shops. I think this is definitely a place where you have to come early to get the best pick. On my last visit, the one item I would have snatched up in a heartbeat - a Gucci purse - was....in another customer's basket. Damn. I haven't had much luck with garb for me. The womens clothes haven't proved very designer-oriented. But I always find nice things for my toddler. I think each item was $2; an incredible bargain. They had an interesting selection of toys - I saw a set of the original Colorforms (which they don't make anymore). And in the wayback machine, I saw a Gone with the Wind board game. It was obviously vintage and, if you were a GWTW fan, an amazing score. (for $2.00!). The cashier gave me a coupon to use on my next purchase, and gave me a genuine thank you for coming in. I'll make it a regular haunt - but I'll make sure to go early. read more

Great Place. Made my rounds last week donating clothing and picking-up some trinkets. Staff is friendly and very helpful. Verrrrry Helpful. Keep up the good work! -Gilda read more

I like thrift stores/resale shops A LOT. So I visit my favorites pretty regularly. This is one of them. I LIKE Wings for several reasons. The biggest is that the store provides support for homeless and abused women, and that's something I can totally get behind. The staff is very friendly and helpful, even when I wander in right before closing. Here are a few more reasons: 1) Good furniture. The only thing that stops me from buying more is the size of my car. (I'm limited to what I can cram into or tie on top of it.) If you like quality wood furniture, you should definitely come check out their selection. So far, my best "score" was an awesome wing-back chair in outstanding condition. FYI, you can have them hold your purchase till you can return with a larger vehicle. 2) Excellent clothing. The regular clothes are in good condition and sorted by size. They've also got name-brand and high-end brand names. You get what you pay for, so the prices are in between a thrift store and a consignment shop, but the quality is very good. (However, the mens' section is pretty small compared to the ladies'. The kids' section seems large too, with quality stuff. ) 3) China sets. This is one of the few stores I've seen that actually has complete (or nearly so) dinner services. Some of them are everyday plates, some are fine china. 4) A large book section. I regularly find recent releases here. They've also got DVD's, audiobooks and computer games too. They regularly have sales. Be sure to get on the email list, because there are periodic events that are cool. I went to the grand re-opening this December and it was a lot of fun. Raffles, refreshments, discounts and a free T-shirt! read more

Pros: Great cause-- as mentioned by others, WINGS provides social services to women and children affected by domestic violence. So, you can feel good about shopping here. (Extra star for this!) Also, the volunteers who work here are very helpful and kind and seem to really appreciate the customers. Like Kathy R. said, it's a big space and it's very light and bright in there, so you don't feel like the walls are coming in on you. Also, it seems very clean-- I mean, the clothes are not the hippest around, but they're clean and in good condition. The stuff is also pretty decently organized, so you don't have to dig through piles to find something good. Diverse selection of goods-- toys, books, housewares, furniture, along with men's, women's and children's clothes. Cons: As mentioned above, the clothes are pretty dated and it's pretty hit or miss on finding something. Still, it's worth perusing if you're in the neighborhood-- I saw a woman walk out with a brand new Pop Culture DVD Trivial Pursuit game as I came in (if only I had gotten there first!) read more

I called an hour before their posted hours said they closed, only to have an extremely rude person pick up the phone and cut me off mid sentence to tell me they were closed. She didn't even let me get out a sentence! Obviously people skills are not her forte. I won't bother visiting. read more

I have to agree that as thrift stores go this one is quite decent. Most city thrift stores economize their space by filling up on clothes and small housewares, WINGS is different. Out in the 'burban sprawl they have room to spread out so their store has great offerings of furniture and books. Other pros about WINGS is that many of the larger items, such as furniture, have scheduled price tags, so you'll know that that $45 chair will be $30 next week, even though it was originally $60 two weeks ago. For a thrift store, they can be a bit pricey, but you are probably paying for the cleanliness and organization of the store, something that often is unheard of in thrift stores. Also, they are open on Sundays, if you are planning a trip out to Hadassah to same day. read more

I've been meaning to give this place a go since it was opened because of the great cause it supports, but I never had a reason to go to thrift-type shops... until now. I am moving into a new place that is bigger then my last and not taking any furniture with me. Instead of trying to furnish a place with all new things, I decided to go the cheaper route and buy second-hand everything then replace with nicer items periodically. This place has AWESOME furniture! I was sad that I just bought a couch from someone on Craigslist because they have wonderful couches. They are of good quality and condition, and are very resonably priced. But the couches aren't what I was most impressed with. They have these heavy, solid wood dressers and buffets that are on clearance: $25-$30. OMG!! I have to have that buffet. It's near mint condition. I plan to rent a truck and grab it later today. Hope it's still there! Fingers-crossed!!! I have only been thrifting for about 3 weeks, and I am hooked. I never shop the clothes, but I have found some great kitchen and furniture items here. I will definitely be back to keep my eye out for the perfect kitchen table. read more

Definitely a favorite place to visit at least once a week! Every time I go to this shop I find something good. There are daily specials and I find the staff to always be friendly when I'm there. Please stop in and support a great cause. read more

I have been to the Wings Niles location and just love them. I have gotten evening dresses like Vera Wang, leather boots and shoes and some cool pieces of small furniture. I love their charity and what they do with the money so they are always my first pick for donations. My friend and I shopped their one day and she walked out with 6 cutest blazers and jackets!! anyway...as with anything retail....it is a hit or miss. They also have daily discounts and a frequent flyer card. You should check it out as a definite. read more

I've been here once and I gotta love what they do. It's for a good cause. I prefer to donate here. I have bought one thing from here (Slutty, clubby top) and almost bought other things. They have a lot of stuff and it's fun to search through it all! read more

I support the Wings Retail Store for many reasons. The store provides support for homeless and abused women. Diane the manager, and all the staff are very friendly and extremely helpful. I once needed a formal dress and shoes for an event. With just hours to spare the wonderful staff helped me select a beautiful Dress (Nordstrom sale tag attached to this garment) and matching shoes ... how awesome is that! read more