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North Georgia Eye Clinic

1.0 (3 reviews)
Closed • Closed

Services - North Georgia Eye Clinic

Eye surgery

Laser vision correction

Eye exams

Retinal imaging

Eye testing and diagnosis

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Thomas Eye Group

Thomas Eye Group

2.2(12 reviews)
0.5 mi
Available by appointment
51 years in business

I never write reviews, but my goodness, Thomas Eye Group in Hamilton Mill has the most…read moreunprofessional doctors and assistants. I was surprised at the level of disrespect Dr. Dale Anderson showed me. He does not care about you as a patient, and he became incredibly rude and hostile when you advocate for yourself. Stay very far away. To make a long story short, my first exam was $228.69 because they charge all of these different fees for non-dilation, contact fitting fees, etc. I don't mind paying that the first time (even though none of it is disclosed ahead of time), but they got my vision completely wrong in my right eye, and I had to call them multiple times to get it updated as I was getting headaches from having one eye wrong. They are incredibly stingy with their trial contacts and gave me one pair to try. That one pair was too dry and uncomfortable. I called to see if I could try a different trial pair, and they were rude and reluctant. I actually had to go online and order a box of 30 contacts at full price to "try out" because my eye doctor would not help me. Think about that for a second. So then, I go in again today, and I have never seen more disrespect from a doctor in my life. I'm talking about visibly angry with you and hostile. He walks in and rudely says "pick one" and told me he would not let me try any more contacts. He then says "you have tried three types; if those don't work with your eyes, nothing will." Are you joking? I could not believe how unprofessional he was. Your job is to assist me in attaining better vision, and you are going to be that rude and unhelpful. He also said some other things that I will not list online. That being said, I have been to other eye doctors that assist you in the process and want you to have the most comfortable vision experience. I have actually been to an eye doctor in a third world country for a vision issue that was nicer than this doctor. Thomas Eye Group is disrespectful and spits in your face. I will never set foot in this practice again and will be reporting them to the BBB and other third-party sites.

I've been trying to resolve a false insurance claim with this office for over a year, and the…read moreexperience has been extremely frustrating. I've called multiple times, and each time I was told someone would return my call--but no one ever did. They also refused to let me or my insurance company speak with anyone in management to help resolve the issue. On the day of my visit, the financial office staff was extremely rude and unprofessional. I asked them repeatedly to contact my insurance provider to verify my coverage, and they flat-out refused. At first, they tried to charge me $150 out of pocket without checking any of my insurance details. I continued to ask them to verify the charge with my insurance, and only then did they suddenly lower the fee to $45--without explanation. This experience was unacceptable, and I do not recommend this office to anyone who values honest communication, transparency, or basic customer service.

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Thomas Eye Group - The Thomas Eye Group front entrance

The Thomas Eye Group front entrance

Thomas Eye Group - Happy eyes

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Happy eyes

Pediatric Vision Development Center - Our Focus is Your Child's Vision

Pediatric Vision Development Center

5.0(1 review)
0.4 mi

DR. ROUW IS A LIFE-CHANGING PHYSICIAN!…read more I had the absolute pleasure of having an evaluation with the spectacular Dr. Rouw, and after 27 years of suffering with random bouts of blurry or double vision, severe eye strain, and persistent migraines, I finally have the answers to resolve long-standing vision issues I never found relief from. After suffering a second and extremely debilitating concussion last winter, my vision problems became thoroughly exacerbated. Even reading lettering and text on screens and in books, as well as even focusing on objects up close or in fluorescent lighting had become so increasingly difficult to the point I would experience daily migraines without knowing the source or experiencing any bit of relief. I thought I was losing my mind, and after visiting my previous Optometrist 5 times this year and trying 3 different contact lense brands to no avail, I truly had abandoned all hope for being able to see clearly again without experiencing extreme blurry vision and painful eye strain. By some miracle, I was referred to Dr. Rouw and now I have HOPE AND SUPREME VISION! He was so very kind, empathetic, compassionate, and a complete master of his craft; you could tell this line of work receives every bit of his heart and soul. He took such careful, meticulous time with the evaluation, alleviated all of my worrisome concerns I had been plagued with, reassured me about the future prognosis of my vision, and masterfully developed the most perfect treatment to correct my vision for life. Dr. Rouw has such a profound gift, and I am ever immensely grateful to physicians, and people like him, who care more about the people they are seeing and doing everything within their power to make their lives easier for the better, than checking patients off of a schedule for the day. He has renewed my faith in the medical field and in people. My eyes feel brand new again! I truly hope anyone in need of specialized eye care and treatment will be sent here to see Dr. Rouw; I wouldn't entrust my eyes to anyone else, and I am indebted to him the rest of my life, for the prodigious help he provided to me. I'd HIGHLY recommend him to my friends, family, everyone in need of his services. Thank you so much Dr. Rouw!

From the owner: The Pediatric Vision Development Center one-on-one vision therapy services with developmental…read moreoptometrists Dr. Nadira Shadeed, OD, FCOVD and Dr. Joe Rouw, OD, FAAO, FCOVD. The Pediatric Vision Development Center does see patients of all ages, including adults, and now has 2 convenient locations in Cumming and Dacula.

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Pediatric Vision Development Center

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Eye Deal Family Eye Care

Eye Deal Family Eye Care

4.8(14 reviews)
4.6 mi

Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

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Eye Deal Family Eye Care
Eye Deal Family Eye Care - Tory Burch and TC Charton - two of the many brands for which we are licensed retailers

Tory Burch and TC Charton - two of the many brands for which we are licensed retailers

Eye Deal Family Eye Care

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Victory Eyecare - Reception

Victory Eyecare

3.4(27 reviews)
2.1 mi
•$$

My experience was incredibly different than I previously remembered. I'm a returning customer from…read morenine years ago. I do believe the entire staff met 5 stars easily. I was greeted with friendly staff, and they called me back to the doctor in a timely manner. Dr. Thomas was incredibly thorough, knowledgeable, informative, and passed information to the assistant who would help finish the customer buying process. The lady who helped me already had my insurance paperwork pulled up. She helped select the lowest cost, picked out glasses selections according to my desired description, and we enjoyed a few laughs. Everyone was friendly and told me bye as I was leaving, quickly inserting that the average time for receiving my glasses was two weeks. I will certainly be back.

This practice came highly recommended but to my disappointment I believe the one who recommended it…read moresuffered TBI from a swift kick to the head by a donkey. Worst experience EVER! Paid for a exam for both glasses and contacts. The doctor got my sons prescription for glasses wrong. Call this practice for a callback...never once returned a call. I called several times. Finally decide to go in and get the prescription just to see if the one my son brought home matched with the one the doctor gave me. Weird thing to do, I know, but I did it anyways. The office manager with the personality of a salted slug, Donna, gave me both the contact and reading glasses prescription. How about both prescriptions were for contacts. I ordered my sons glasses with the contact prescription they sent home with him. He came home with 2 prescriptions of the same. They gave me the same thing...2 prescriptions of the same. I wasted money on an exam that gave me the wrong prescription for glasses and on top of that wasted money on glasses my son cannot use! Me thinks everyone employed here needs to go get their eyes checked from a qualified doctor, because clearly the overall vision at this practice is quite deficient. They are not going to like me darkening their doorstep again but they owe me some glasses or a refund on the eye exam. One or the other!

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Victory Eyecare - Taking care of all your eyeglass and contact lens needs.

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Taking care of all your eyeglass and contact lens needs.

North Georgia Eye Clinic - opthamalogists - Updated May 2026

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