Dr. Li and the ivision Eye Care staff are simply outstanding. Both my wife and I drive 45+ minutes…read moreone way to have our eye exams and glasses needs addressed. Their exam process is by far the most thorough and a must for anyone with potential eye issues to learn the status of your eye health. Dr. Li provides the most complete explanation of eye health and recommended actions of any optometrist either my wife or I have ever had. I almost never write a review, but her and her staff's care is so outstanding I had to do so. Give her and her team a try; you'll be happy you did so!

I was for some time really happy here. They took my money almost a month ago and haven't given me…read moremy contacts. I am now out of contacts! THIS STORE WILL NOT HELP OR FIX THE ISSUE. I had to go to another Dr office and pay out of pocket for another eye exam to get expedited contacts sent to me. For this reason I am leaving this review here.

The staff here is SO sweet. I messed up badly because I'm a noobie when it comes to eye-care,…read morehaving only had a professional vision test at an eye doc once before this time (Costco.) It's not Thomas Eye Group's fault that they were doing their job and rang me up as self-pay and sent my prescription off so promptly, meaning, it was too late to adjust it with my insurance and submit it properly sooooo my awesome glasses just cost WAY too much, but again, totally my goof! Anyways, coming here I felt like they cared about me as a patient and a person. It was quiet, clean, and everybody was good on Covid protocols. Soft background music, and just an overall warm and friendly vibe made what would normally be a yawn-worthy appointment at least a bit more enjoyable. My glasses are awesome and my peepers are happy - just not my wallet lol.

I never write reviews, but my goodness, Thomas Eye Group in Hamilton Mill has the most…read moreunprofessional doctors and assistants. I was surprised at the level of disrespect Dr. Dale Anderson showed me. He does not care about you as a patient, and he became incredibly rude and hostile when you advocate for yourself. Stay very far away. To make a long story short, my first exam was $228.69 because they charge all of these different fees for non-dilation, contact fitting fees, etc. I don't mind paying that the first time (even though none of it is disclosed ahead of time), but they got my vision completely wrong in my right eye, and I had to call them multiple times to get it updated as I was getting headaches from having one eye wrong. They are incredibly stingy with their trial contacts and gave me one pair to try. That one pair was too dry and uncomfortable. I called to see if I could try a different trial pair, and they were rude and reluctant. I actually had to go online and order a box of 30 contacts at full price to "try out" because my eye doctor would not help me. Think about that for a second. So then, I go in again today, and I have never seen more disrespect from a doctor in my life. I'm talking about visibly angry with you and hostile. He walks in and rudely says "pick one" and told me he would not let me try any more contacts. He then says "you have tried three types; if those don't work with your eyes, nothing will." Are you joking? I could not believe how unprofessional he was. Your job is to assist me in attaining better vision, and you are going to be that rude and unhelpful. He also said some other things that I will not list online. That being said, I have been to other eye doctors that assist you in the process and want you to have the most comfortable vision experience. I have actually been to an eye doctor in a third world country for a vision issue that was nicer than this doctor. Thomas Eye Group is disrespectful and spits in your face. I will never set foot in this practice again and will be reporting them to the BBB and other third-party sites.

I had cataract surgery. Dr S Patel was my surgeon & he was excellent. Courtney was the surgical…read morecoordinator, & she explained every detail & gave me a folder with everything I need to know in it. She's very informative & answered all my questions. On day of surgery, Miranda was my nurse & she is the kindest, sweetest nurse, tried to keep me calm and very reassuring. There were several others that I can't remember their names, but all were professional & I was in good hands. I highly recommend Milan Eye Center.

I was tested for glaucoma and SLT surgery. Dr Ndukwe and all of the staff are amazing. Everyone…read moregave thorough explanations. Everyone was patient and kind. Keep up the outstanding work.

DR. ROUW IS A LIFE-CHANGING PHYSICIAN!…read more I had the absolute pleasure of having an evaluation with the spectacular Dr. Rouw, and after 27 years of suffering with random bouts of blurry or double vision, severe eye strain, and persistent migraines, I finally have the answers to resolve long-standing vision issues I never found relief from. After suffering a second and extremely debilitating concussion last winter, my vision problems became thoroughly exacerbated. Even reading lettering and text on screens and in books, as well as even focusing on objects up close or in fluorescent lighting had become so increasingly difficult to the point I would experience daily migraines without knowing the source or experiencing any bit of relief. I thought I was losing my mind, and after visiting my previous Optometrist 5 times this year and trying 3 different contact lense brands to no avail, I truly had abandoned all hope for being able to see clearly again without experiencing extreme blurry vision and painful eye strain. By some miracle, I was referred to Dr. Rouw and now I have HOPE AND SUPREME VISION! He was so very kind, empathetic, compassionate, and a complete master of his craft; you could tell this line of work receives every bit of his heart and soul. He took such careful, meticulous time with the evaluation, alleviated all of my worrisome concerns I had been plagued with, reassured me about the future prognosis of my vision, and masterfully developed the most perfect treatment to correct my vision for life. Dr. Rouw has such a profound gift, and I am ever immensely grateful to physicians, and people like him, who care more about the people they are seeing and doing everything within their power to make their lives easier for the better, than checking patients off of a schedule for the day. He has renewed my faith in the medical field and in people. My eyes feel brand new again! I truly hope anyone in need of specialized eye care and treatment will be sent here to see Dr. Rouw; I wouldn't entrust my eyes to anyone else, and I am indebted to him the rest of my life, for the prodigious help he provided to me. I'd HIGHLY recommend him to my friends, family, everyone in need of his services. Thank you so much Dr. Rouw!

From the owner: The Pediatric Vision Development Center one-on-one vision therapy services with developmental…read moreoptometrists Dr. Nadira Shadeed, OD, FCOVD and Dr. Joe Rouw, OD, FAAO, FCOVD. The Pediatric Vision Development Center does see patients of all ages, including adults, and now has 2 convenient locations in Cumming and Dacula.

The process and surgery was fantastic. I had cataract surgery and now no longer need glasses. The…read moremedical service gets the 5 stars HOWEVER... I am still receiving notices for bills that were paid over a month ago. I note these come from a Florida billing service. I rechecked to make sure I no longer owe anything, and I don't. FIRE your collection agency. They are ruining your reputation. I am being generous when I award the billing side 1 star

Service and quality is questionable. Cost is high, staff are novices. I will look for other…read moreoptometrists. No one answers the phone.

I love Dr. Ellison and his practice is patient friendly. I will always return to him and I love the…read morepeople in his office. My problem is the office opthalmologist company contracted with his office. I needed to submit for a change in my prescription. I asked to use my current frames for the prescription and was presented with a contract to admit that any damage done to those frames by the company or UPS would entitle me to 50% off new frames. I told them that any damage done while they were OUT of my possession and in THEIRS was 100% their problem. The person I was dealing with informed me, in very huffy and supercilious tones, that they "didn't work that way", to which. I took my glasses and told him that neither did I, and walked out. I will fill my prescription somewhere else. If you get a change in prescription, take it and RUN!! But stay with Dr. Ellison. He is a love.

I waited an hour and thirty minutes past my scheduled appointment time today at the Braselton…read morelocation. When I politely suggested that the office could use their messaging system to notify patients of delays--rather than leaving everyone sitting and waiting--I was told by the receptionist that "the doctor is a corneal specialist, so you should expect to wait at least 1.5 hours." She even encouraged me to write a review, so here I am. This kind of response came across as dismissive and arrogant--as if the doctor's time is more valuable than that of every patient in the waiting room. I understand that specialists are busy, but basic communication and respect for patients' time should still apply. A simple message or heads-up could have made all the difference. I hope this feedback encourages the office to improve their scheduling transparency and communication in the future.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had not been to an eye doctor for an exam in over 20 years. I was so pleased with the care we…read morereceived. Very professional staff and definetly spend quality time with their patients.. Great job

My experience was incredibly different than I previously remembered. I'm a returning customer from…read morenine years ago. I do believe the entire staff met 5 stars easily. I was greeted with friendly staff, and they called me back to the doctor in a timely manner. Dr. Thomas was incredibly thorough, knowledgeable, informative, and passed information to the assistant who would help finish the customer buying process. The lady who helped me already had my insurance paperwork pulled up. She helped select the lowest cost, picked out glasses selections according to my desired description, and we enjoyed a few laughs. Everyone was friendly and told me bye as I was leaving, quickly inserting that the average time for receiving my glasses was two weeks. I will certainly be back.

Care Quality: Excellent! Great Doctor! He saved my eyesight!…read more Receptionist: I was treated very rudely by the receptionist. Haven't been treated that poorly ever. Took longer to get over her than the procedure. I will return, despite her, because the doctor is excellent.

Staff at the front desk were warm and welcoming. Dr. was thorough and provided great advice and…read moresupport.

My boyfriend threw his back out and needed to see a doctor right away. We came to this Urgent Care…read moreand he was seen right away. The staff was nice and it was clean. This was his second visit here.

Each time I have been here, the staff did a good job. Very professional for a clinic. While I…read moreappreciate this place, I now had to pay before getting service. Made me feel like I was at a gas pump. Maybe this will be happening everywhere eventually, it just didn't give me a warm fuzzy. When you are ill, warm fuzzies are good medicine. I felt better when I got treated, then I would be asked if the service was OK then pay. This is minor though. The service after I paid was good. In each office is a plaque that gives a phone number if not completely satisfied. I definitely got value here. I will be back.