Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

10/20/25. Laser surgery to remove film on contact after cataract surgery. All went well. Dr Gadlin…read moreexplained everything well and made me feel comfortable. Staff friendly and caring. Office very modern and clean. Definitely 5 Stars Experience!

If you're looking for a place that you aren't stuck in the waiting room filling out a bunch of…read moreforms, and then move to a room to have to wait for the doctor to come in, then this is the place for you. I got back in the room quickly and the doctor is who came out to get me and then he did the review of my issues right there on the spot. Talk about personalized service. He is incredibly nice, informative and takes the time to really discuss what your problems are and what the solutions are and how we're going to move forward. I like this guy a lot.

I chose this clinic after changing insurance and based on strong reviews, but my experience was…read morevery disappointing. At my exam on May 8, I asked whether my prescription had changed and was told it had not. Based on that, I purchased a one-year supply of contact lenses without being given trial lenses. Within days, I experienced persistent migraines and blurred vision in my left eye. After returning on June 15, I was told my left-eye prescription was incorrect and it was adjusted. This confirmed the original lenses I was sold were not correct. I also had to repeatedly follow up to get updates and resolution, and communication throughout the process was inconsistent. When I asked about a refund or replacement for the incorrect lenses, the response was unclear and the issue remains unresolved. Overall, I did not feel the care, accuracy, or follow-through met the standard expected from a vision provider, especially when prescribing and selling a full year of contact lenses.

Clean. Bright office. Fully staffed. Personnel are pleasant. Carry celebrity and fashion name…read morebrands. Convenient location on major street in Athens. Parking lot seems adequate. Seems more expensive than other similar services in the area Very expensive for sending replacement glasses if you need them mailed in the US---I was told overnight delivery to a US address would be $80-$100 , so we used US Postal Service overnight for $34 (and that included $200 insurance).

Doctor and staff is excellent. But I had light adjusting lens put in and they are terrible. Not…read moresuppose to have to wear glasses ever again for anything . But I need readers still to read up close. Over $11,000 spent. Should of got the $8000 procedure done Same result

I took a family member here for cataract & new lens surgery on a Tuesday morning…read more This is located off of Duluth Highway directly behind the Chick-fil-A. Small building, good parking & easy access to/from- a ramp for those who need it as well. The lobby is very nice with a TV to occupy your stay. It's clean, well decorated & the chairs are comfortable for a waiting room. All staff members were very pleasant, and all smiled!! When they too my patient back they said OK to walk to Chick-fil-A for a coffee... that's as far as they will allow should they need me at any point during the procedure- keep your phone on! My patient said everyone was calm, they laughed & the procedure was an interesting process. Not scary!!! We go back in 2 weeks for the other eye.

First time visit in Lavonia and my experience was great! Dr. Brandy and all of the staff were…read moreprofessional and kind. The Optician Samantha McAllister was so helpful in finding the perfect frame for me. Coming from 40 years of customer service I recognize Great service. Thank you so very much Samantha McAllister.

I would like to thank all the staff as well as Dr. James Quinten Tuckfield…read more I appreciate all he has done for me, he is a wonderful doctor and I will never forget him, and his expertise. Thank you all, and may God bless you. Lorraine McDaniel.

Very good service of my 84 year old mom and the willingness to refer her for other specialties…read morebefore her procedure with them shows an adherence to good medicine.

Starting with the positive. Had an eye surgery with Dr. Niraj Desai. By far, this gentleman is the…read morebest, could not ask for anything more, a true professional and a master at eye surgery and his craft. However, everything billing-related has made this experience the absolute worst experience. This may come off harsh, but the fact is Milan Eye Center is incompetent when it comes to billing, and they refuse to take any responsibility. They hire a 3rd party billing company overseas, so every time you call their office to discuss anything "billing-related," you are automatically transferred to their overseas contracted billing partner. Why in the world would you hire such an incompetent company to handle all your billing? This is a multimillion-dollar eyecare practice. We knew this surgery would happen, and switched insurance plans as the new plan had a specific flat in-network $1,000 copay for each eye for Cataract Surgery. The total surgery should have cost $2,000, plus the additional co-payments for other doctor visits/eval pre- and post-surgery. Guess what? Milan Eye Center never billed UHC. At the last moment, we were forced into taking out a $5,000 loan from CareCredit to pay for the Cataract Surgery. To make matters worse, after the surgery, Milan Eye Center billing third party started sending bills for $3,900 for the same surgery. ; First of all. Milan Eye Center will NOT perform any surgery until the costs are all paid off in full, meaning you cannot enter the surgery room, hence why we had to take out the $5,000 loan. So a surgery that should have cost $2,000 with insurance ended up costing $5,000 + now they want another $3,900. Cataract Surgery is not $8,900, including insurance; the total to them should be $10,900? After the surgery, we spoke with the insurance. Milan Eye Center never filed it through them, even though they are in-network. After a year, we finally paid off the $5,000 loan we should have never had to taken out... and now they still want $3,900... As someone who has worked in healthcare, what this practice is doing is unethical and illegal. [Review 742] - 15th Review of 2025

I absolutely loved our experience here! I had to take my two children and Dr. Jones and the staff…read morethere at Renewed Vision made us feel very welcome. I appreciated the fact that they were very real people, with smiles on their faces and willing to make conversation to help my children and me feel at ease. I will definitely be recommending this business to any friends or family that need an optometrist.

Wilkes Eye Center was prompt and professional in my care. I was informed of all procedures in a way…read moreI could understand. I feel better to go to a doctor that has been following my eye care for 15 plus years and I trust his prescription. I do wish he had a bigger selection of frame.