I am so thankful for Dr. Baynham and his incredible staff. For years, they've taken such great care…read moreof our entire family. From routine exams to surgeries, with nothing but the highest level of professionalism and compassion. Dr. Baynham's care is always top-notch and it's reassuring to have someone so skilled and caring looking after something as important as our vision. I cannot recommend Dr. Baynham and Walton Eye Care enough. They truly go above and beyond for their patients! Thank you, Walton Eye Care, for everything you've done for us!

Eye exam was ok. However bought glasses. Tried them on and…read moreCould not wear them . Horrible view. So they tried another set of lenses And again horrible quality. They said go home and try. No good! Returned glasses with in the month Was charged $100 dollars for non usable garbage. Do not use these people!!!

Had contact stuck on my eye. They refused to see me as I was last seen 2 years ago…read more Two years ago a tech there deceived me in order for me to buy new glasses. There are several reputable eye doctors in Athens. This practice is NOT one of them!

Jacobs is an excellent Opthalmologist. He has taken very good care of me and my family for many…read moreyears since Silas Read retired. Jacobs is personable.

Very good service of my 84 year old mom and the willingness to refer her for other specialties…read morebefore her procedure with them shows an adherence to good medicine.

Starting with the positive. Had an eye surgery with Dr. Niraj Desai. By far, this gentleman is the…read morebest, could not ask for anything more, a true professional and a master at eye surgery and his craft. However, everything billing-related has made this experience the absolute worst experience. This may come off harsh, but the fact is Milan Eye Center is incompetent when it comes to billing, and they refuse to take any responsibility. They hire a 3rd party billing company overseas, so every time you call their office to discuss anything "billing-related," you are automatically transferred to their overseas contracted billing partner. Why in the world would you hire such an incompetent company to handle all your billing? This is a multimillion-dollar eyecare practice. We knew this surgery would happen, and switched insurance plans as the new plan had a specific flat in-network $1,000 copay for each eye for Cataract Surgery. The total surgery should have cost $2,000, plus the additional co-payments for other doctor visits/eval pre- and post-surgery. Guess what? Milan Eye Center never billed UHC. At the last moment, we were forced into taking out a $5,000 loan from CareCredit to pay for the Cataract Surgery. To make matters worse, after the surgery, Milan Eye Center billing third party started sending bills for $3,900 for the same surgery. ; First of all. Milan Eye Center will NOT perform any surgery until the costs are all paid off in full, meaning you cannot enter the surgery room, hence why we had to take out the $5,000 loan. So a surgery that should have cost $2,000 with insurance ended up costing $5,000 + now they want another $3,900. Cataract Surgery is not $8,900, including insurance; the total to them should be $10,900? After the surgery, we spoke with the insurance. Milan Eye Center never filed it through them, even though they are in-network. After a year, we finally paid off the $5,000 loan we should have never had to taken out... and now they still want $3,900... As someone who has worked in healthcare, what this practice is doing is unethical and illegal. [Review 742] - 15th Review of 2025

I was having difficulty reading and working on my computer. I was referred to Dr. Shah and so happy…read moreI was. From my first visit I have always been treated by a truly professional caring staff. I had cataract surgery on one eye and needing it done on left eye. Dr Shah found other issues that require other surgery to correct long existing problems. He has guided me through the process. Jenifer and Josie took great care on my surgery experience and it went flawlessly and fast. Erica is the person I have dealt with on my follow up visits and is very kind and knowledgeable. I would highly recommend them for all your vision issues. Thanks to your entire staff. Rolla Prickett

Dr Shah and his entire staff is the place I recommend for cataract surgery. They treat everyone…read morespecial and take care of all your needs. ​

10/20/25. Laser surgery to remove film on contact after cataract surgery. All went well. Dr Gadlin…read moreexplained everything well and made me feel comfortable. Staff friendly and caring. Office very modern and clean. Definitely 5 Stars Experience!

If you're looking for a place that you aren't stuck in the waiting room filling out a bunch of…read moreforms, and then move to a room to have to wait for the doctor to come in, then this is the place for you. I got back in the room quickly and the doctor is who came out to get me and then he did the review of my issues right there on the spot. Talk about personalized service. He is incredibly nice, informative and takes the time to really discuss what your problems are and what the solutions are and how we're going to move forward. I like this guy a lot.

the Doctor was great and the front desk was great but the ladies over in the shop where you buy the…read moreglasses are racist! I was professional and I didn't address the issue at the time but the way they treated me will be addressed and I will be returning e I purchased and filing an official complaint . I ordered new glasses and the lady tried to give me the display and when I asked for mine to be ordered she pretended to order my glasses and still gave me the display and when I picked my glasses up she just gave me the glasses no case no wipe no spray no bag no receipt no nothing!!! I was and still am very upset but trust me it will. d addressed abc I will get. refund!!!!!!!

I've never been to a better practice in my life, no exaggeration. Every person was on their toes…read moreand took care of my vision needs from exam to vision correction options. The doctor was courteous, knowledgeable and helped me understand the issues. They laid out what my insurance paid for and best value options.

Care and staff are great. Unfortunately it's a poorly run office in regard to wait times. Expect…read moreto wait 45 minutes or longer just to be seen.

you will be reported to BBB. He hurt me thru the 3 dollar eye job that was offered . Either 1,400…read more per eye or 3.00 per eye that they messed up more than before. I deserve some kind of Compasation for the pain and then the very next week A male friend of mine went up their with just medicade and had the lasik surgery , walked home he could even see better, i can't hardly read anything. Ginger Thornton rating of-0

We love this office. Have been using them for 10 years and would not consider anyone else for our…read moreeye needs.

I really appreciated the front desk lady,she was very professional and had so much knowledge about…read morethe questions I had and she answered every question without hesitation. The doctor was awesome and very professional,I liked his Aura . He didn't try to gete to get glasses just so he could get paid . He broke down the situation and help me understand why he didn't feel comfortable giving me glasses . Thank you all so much.

When I tell you this office is so professional, courteous, kind, respectful and any other word you…read morewant to positively say about them. To say that they have a client for life is an understatement.

FANTASTIC office. The staff is quick, efficient, all are cross trained for all exams. Dr…read more Washington is wonderful- listens, talks fast but asks all the right questions. I was allotting more than an hour for this, and was in and out, after selecting frames and lenses and all exams and tests, within an hour easily. So fabulous. Really positive experience. And they take EyeMed Ameritas insurance!