I chose this clinic after changing insurance and based on strong reviews, but my experience was…read morevery disappointing. At my exam on May 8, I asked whether my prescription had changed and was told it had not. Based on that, I purchased a one-year supply of contact lenses without being given trial lenses. Within days, I experienced persistent migraines and blurred vision in my left eye. After returning on June 15, I was told my left-eye prescription was incorrect and it was adjusted. This confirmed the original lenses I was sold were not correct. I also had to repeatedly follow up to get updates and resolution, and communication throughout the process was inconsistent. When I asked about a refund or replacement for the incorrect lenses, the response was unclear and the issue remains unresolved. Overall, I did not feel the care, accuracy, or follow-through met the standard expected from a vision provider, especially when prescribing and selling a full year of contact lenses.

Clean. Bright office. Fully staffed. Personnel are pleasant. Carry celebrity and fashion name…read morebrands. Convenient location on major street in Athens. Parking lot seems adequate. Seems more expensive than other similar services in the area Very expensive for sending replacement glasses if you need them mailed in the US---I was told overnight delivery to a US address would be $80-$100 , so we used US Postal Service overnight for $34 (and that included $200 insurance).

I had a thorough eye exam here . I picked out some cute glasses. I would recommend this business.read more

Been going for seven years. Great staff. Dr K very…read morepersonable, professional and thorough.

Expensive, lack of service and communication…read more Will not be a future customer No follow up phone calls regarding status

Dr. Baynham took care of all 5 of my kids and their medical needs. I've been pleased in all my…read moredealings with him.

I'm very happy with my new vision after cataract surgery! Dr. Baynham and his staff are excellent.read more

Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

There was awful receptionist, no help at all. It seemed no money , no services. Definitely awful…read morebehaviour.

First let me say that the Optometrist was great. My 8 year old daughter found out she needed…read moreglasses. We were told that we had to wait 5-10 business days for the glasses to come. That's 2 weeks. Well we patiently waited those 2 weeks and called to check on the status of the glasses. We were told they were not ready and could not be given any type of update. Instead of apologizing for not producing the product in the given amount of time I was argued with about the quote of time given to me initially. Customer Service is a big part of every industry and unfortunately this place stinks. We are still waiting on our glasses. That means it's going on 3 weeks that my child has been going to school unable to be at her best because of her vision. Crazy...

I was having difficulty reading and working on my computer. I was referred to Dr. Shah and so happy…read moreI was. From my first visit I have always been treated by a truly professional caring staff. I had cataract surgery on one eye and needing it done on left eye. Dr Shah found other issues that require other surgery to correct long existing problems. He has guided me through the process. Jenifer and Josie took great care on my surgery experience and it went flawlessly and fast. Erica is the person I have dealt with on my follow up visits and is very kind and knowledgeable. I would highly recommend them for all your vision issues. Thanks to your entire staff. Rolla Prickett

Dr Shah and his entire staff is the place I recommend for cataract surgery. They treat everyone…read morespecial and take care of all your needs. ​

The Eye Center has a friendly, helpful staff that truly knows their business. There was no…read moreextraordinary example of how good they were. They simply did what they are there to do. Take care of their customers and provide the best optical service possible. Although, I no longer live in the area, I continue to patronize this group. I know that The Eye Center will take care of me, no frills no fuss.

My 1st time going to the Eye Center and I must say, it was a marvelous experience. Dr. G. Was…read morekind, caring, concerned and even showed me something based of my license photo. The young lady who assisted me in finding the right frame for my face and color for my complexion thank you. Thank you for making me feel so important. One happy Coustomer