Every member of the staff was so friendly. They never made us feel like we were taking their time…read morewhich happens so often. Each staff member was very efficient and made sure we understood each step. I highly recommend Gwinnett Urgent Care for any health care needs

I walked in at 5:30 pm & nobody was in the lobby. Check in was a breeze & yes they require masks. I…read moreforgot mine so they had extra on the desk. Sat for about 5 mins & was called back. Sat for about 5 mins & I had blood pressure checked. 5 mins later the "dr" came in. A very inflamed hip & needed a big anti inflammatory shot & 3 perscriptions to fill, if I feel I need them to feel better in my surrounbg back/hip areas. Out in 30 mins. They have sm tv's in the room playing old-school Bugs Bunny- hysterical! They had tv's turned down so I could hear the 80/90's music playing. Pretty cool office in a nice shopping center at McGinnis Ferry/P'tree Industrial. Everything was clean & everyone friendly. Still ache so I hope this shot kicks in soon- been over an hour.

Every time I've been in it's been a smooth and easy process. The staff is always great -- from the…read morereceptionist to the doctor. They've taken good care of my kids. Wait time is usually around 40 minutes or so but that's understandable for places like this. They are also conveniently down the street from my home. I do recommend this place. Always a good experience.

I went in with stomach pain and the ladies up front looked like I was bothering them. The workers…read morewere saying they were having an issue seeing my insurance card. I emailed it twice and showed them just to tell me it wasn't Valid. I would have to pay out of pocket and then call them back to inquire about reimbursement..?

First, I was able to call and make an appointment same day. Pricing was upfront and reasonable. I…read morewas quickly seen and PA Ange Linu and Nurse Tanvi were very kind and compassionate, including the Receptionist!

I stopped in as a walk-in around lunchtime and was pleasantly surprised by how quick everything…read moremoved. Check-in was smooth, and I was seen in no time..definitely faster than other urgent cares I've visited. The clinic itself was very clean, which made me feel comfortable and safe. The staff were warm, friendly, and welcoming, which really put me at ease at a stressful time. Overall, a great experienced and I come back if I needed to.

I have been so disappointed in the local urgent cares over the years. I am so pleasantly surprised…read morewith the level of care received here today. The woman at the front desk was welcoming and professional. The nurse and NP listened , sympathized and worked to find a way to help me get well more quickly. I highly, highly recommend this location.

I was seen by a provider named Paul Saby who had terrible bedside manner. When he walked in the…read moredoor he said "hey" and did not professionally introduce himself. I got a cream which has been helping the rash I came in for but he told me I would need to use it twice a day for two weeks but the cream I received was not enough. I called back to ask if I could be sent more of the cream to follow his treatment plan of twice a day and then if it did not improve go see dermatology. The representatives on the phone told me the same provider was not at the location today and the current provider did not feel comfortable sending more cream in which I understand. I asked if a message could be sent directly to Paul Saby but instead the "nurse" who could relay message had a condescending attitude and told me they had connected me to her since I didn't want to accept the initial explanation from the first representative. I was not asking for a refill for the cream, I simply wanted to follow the treatment plan of using the cream twice a day for two weeks and I knew I would need more cream to finish out the two weeks especially since the cream is working.

This was my very first time going. I went to establish care and a PCP. They were very professional,…read moreclean, efficient and caring. I met with Dr. Brewington and really enjoyed my visit. She took her time getting to know me and asked important questions. Will be establishing care with them.

The Dr I went to Mince could care less about me did not ask questions? At all . Yes she listened to…read moremy lungs and pushed on my stomach . Woohoo . My prescription is a hot mess .. called in totally different than what I have been prescribed for the last 20 years. She was so totally disinterested in me as a patient it was sad . ! Maybe she should retire . I've been in medicine 49 years so I would think she would at least pretend to care and interact with her patient. I wasn't told what labs would be drawn just some lady came in stuck me missed , frustrated her she left .. then came back and stuck the other arm . ( I'm a very easy stick !) Oh still do not know what labs would be? It was horrible ! What ashamed! Then she tells me she can't prescribe my Add med ? I've been on for 25 years . What ? Oh ok .. Humm .. who does that ? Also why would u increase med if it's only 4 pts over on cholesterol? And I don't know the total cholesterol that drastic ? Still don't knew what all my blood work is or what was drawn . Totally unprofessional .

I brought in my 9 month old for a persistent fever & fussiness. Check in was quick, we got back…read moreinto a room fairly quick, too. I told the doctor that I thought he had an ear infection, and if they could look in his ears that'd be great. She glanced into each ear and quickly said "they look perfectly fine". They also ran viral tests (Covid, flu, RSV). When all those were negative we were then referred to the ER for more tests. I decided to go to CHOA (the best ER!), and their doctors said his left ear was CLEARLY infected and his right ear seemed to be in the beginning stages. So glad I got a second opinion, would not go back to Piedmont Urgent Care!

Can't speak highly enough about this location and the staff. Ever person there was so respectful…read moreand accommodating to me - thank you.

Love this place! Everyone is really nice and professional I…read moreget quality care here. Every time I have gone here I have had quality care with friendly people

This place is a medical clinic as you all know. You can either use them as a Primary care…read morephysician, or for those of you that may be on Social Security Disability, this is the clinic that they use. Either if you're filing for Social Security disability or you have a review of your case and they need more info, this is most likely the place where they will send you to. As my visit was ok, I felt that it took too long in my opinion. My appointment was at 2, I got there at 1:50. Had to answer a bunch of questions on the tablet but not all of them as they will tell you that you don't have answer them all. They finally called me back there at 2:45. Took my Xrays, and documented my medications. So this portion took about 30 minutes. Now I had to wait on the main doctor to come see me in the room. That took about 25 to 30 minutes before he arrived. He gave me some little physical tests then I was finally done. I finally walked out of there at 4:00.

Excellent first visit! Friendly receptionist and a doctor…read morewho explained everything clear. Very grateful for their care.

Everyone was nice and professional EXCEPT the PA. She was dismissive and arrogant…read more I went for treatment after spending 3 days in bed with a fever; chills; barely able to talk or swallow; practically had to crawl to the bathroom. The PA attempted to diagnose me with a "cold" Also reluctant to give me a work excuse. Had I been more aggressive, I prob would have gotten better treatment, but why does it have to be that way??