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    North Coast Backflow

    4.7 (7 reviews)
    Open 8:00 am - 5:00 pm

    Services - North Coast Backflow

    Irrigation construction

    Irrigation design services

    Irrigation repair or maintenance

    3 More Services

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

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    8 years ago

    This guy is the real deal. He lives backflow and if you want someone that is qualified call Chris.

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    Burtech Plumbing

    Burtech Plumbing

    4.8
    (718 reviews)

    Burtech Plumbing came out right before Thanksgiving for what we thought was a small leak. They were…read moreefficient and worked quickly. While the leak itself wasn't a big issue, once the ceiling was opened we discovered that all of our copper pipes were badly corroded. They recommended a full repipe of our home. We have a 4,000 square foot house, so this was a huge project. I got multiple quotes, and Burtech landed right in the middle price-wise. What really stood out to me was how willing they were to work with my specific requests. I had major stipulations, especially that they complete the repipe without visually accessing our kitchen, and they made it happen. They worked with our timeline, and Jose was incredibly communicative throughout the entire process. I'll admit I was a bit needy with questions, but he was always patient, understanding, and responsive. The estimate they gave us was exactly what we paid in the end--no surprise costs at all. The repipe itself was major (60+ holes throughout the house), but they worked so efficiently that it never felt overly intrusive. They were very clean, vacuumed and cleaned up every day, and truly respected our home. We have two young kids who nap, and they even worked around nap schedules so they weren't in certain rooms during that time. Overall, I'm extremely impressed with Burtech Plumbing. I've already recommended them and will continue to do so without hesitation.

    Signed up with Burtech in 2024 for a tankless water heater maintenance program that included annual…read moreflushes for $79 "for the LIFE of the unit." That pricing was a major selling point and one of the reasons I chose them over other companies at the time. When I recently called to schedule my annual service, I was told the program had been discontinued and I would need to enroll in a new VIP plan at a significantly higher cost ($200+). The new pricing represents a substantial increase from what was originally promised. They stated they attempted to notify customers of the change, but I never agreed to any modification of the original terms. When I asked for documentation showing that the agreement allowed for this change, none was provided. After multiple exchanges, they did not budge and continued to repeat the same generic explanation rather than addressing the core issue of honoring the original agreement. I mean if they are going to promise the LIFE of the unit and then change the policy they should at a minimum give people under the previous plan at least 3-5 years before transitioning just out of fairness, not just cut them off the next year after. It's obviously fine to charge the new price to new customers. Anyway, at no point was there any effort to resolve the situation or offer a reasonable accommodation. I've been around a long time and dealt with many businesses, I've never seen anything like this. Given their otherwise strong reputation and BBB rating, this was particularly disappointing. As a long-term retired military customer who values reliability and transparency when choosing companies to service my home, this experience fell very short. Customers should be aware that long-term pricing commitments will not be honored or grandfathered and replaced with significantly higher-cost programs based on daily business decisions.

    North Coast Backflow - backflowservices - Updated July 2026

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