On time. Great prices and very easy to work with plumbers. Quick service and more importantly…read moreexperienced plumbers knowing what they are doing.

Prompt and good value. Did all the documentation and communication with city. Will use them again…read morenext year.

We had a Backflow certified on a commercial property from these guys, awesome experience for us…read moreoverall. Top tier professionalism and response time. Office was friendly and informative, field tech was knowledgeable and efficient. Couldn't have asked for a better experience.

Been using this firm now for six years and every year has been a great experience! Always friendly…read moreand professional!

I used the company they purchased and 1Affordable took over. I find their pricing excessively high…read morecompared when I used AI and they were way above what market rates are for the same work. Double charged for the test certificate when they said I needed new equipment. Isn't it ironic that the prior item passed every year for 5 years and all of a sudden it didn't and instead of costing $65 they said I needed it rebuilt and then charged me for testing a second time when it essentially needed to be tested to see if it works properly. Yes, they were nice on the phone, but my gut says, I wasn't taken advantage of. It just didn't feel right.

When you reach out on yelp you never know what level of service or what you will get. I just wanted…read moreto say that Affordable Backflow have earned a life long customer. Your level of honesty and customer service is greatly appreciated. My backflow unit failed a test, where another Backflow company wanted to charge my a lot of money to fix it, Affordabe Backflows team were able to fix it and a considerablly less rate.

absolutely awesome. He was incredibly knowledgeable, professional, and clearly knew exactly what he…read morewas doing. He quickly figured out the issue, explained everything along the way, and got the job done in a timely manner. Water leaks are obviously stressful, so I'm extremely grateful for how easy Chase made the entire experience. It's such a relief when someone shows up, knows their stuff, and takes care of the problem the right way. Really appreciate his help today and would absolutely recommend Chase and Mastercraft Plumbers to anyone looking for a great plumber!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

Beware! This company did testing in december 2025 and of course failed so they installed 'a kit'…read morefor $500-had to get tested less than 6 months later and failed again and same kit needs to be replaced at the same extra money-either the company is fraudulent or the city is requiring a failed report so the company makes money-this company is saying that the city water system is causing the failure-another pointing fingers to cover fraud in this city between city certified companies and the city!!! Less than any stars-minus 100%

We previously dropped our old but highly popular backflow testing and repair company due to lack of…read moreback office communications and constant repairs being needed that were not found in recent inspections. We met with James Barkley who took the time to teach us more about back flows and why they are needed. We switched over to Pacific Backflow and the communication has been terrific. They are quick to get testing complete and make repairs. They found multiple issues that have been overlooked for some time due to clear laziness from previous company and Pacific Backflow has been half the price. I highly recommend them as they are extremely responsive and help thoroughly explain issues. Ask for James if you're thinking of switching over!!

Just want to give a shout out about some over the top service I had recently…read more Called Burtech Plumbing on a Sunday at the last minute for a clogged toilet. Vivian was friendly and helpful, got me on the schedule right away. Kyle came out, did a great job, and was honest and professional. Excellent customer service and quality work. Would highly recommend.

The good. Nice…read morestaff. Quick service. The bad. Not locally owned. Way way over priced and nickel and dime. Almost $300 for a 5 min repair. AND $10 credit card or debit card fee added on. Lame. I sent them a photo ahead of time. They could have quoted prior to showing up. But instead want a $80 fee to tell you they want to overcharge.

Arrived within 30 minutes of my call and fixed my issues in under an hour. They checked my water…read moremeter several times to be sure the leak in my irrigation system was corrected and even replaced my spigot because it was old and had a slight leak. And, they are actually brothers! I highly recommend them.

If I could give Willis Brothers Plumbing ten stars, I would. I've worked with contractors for…read moreyears, and most take days--if not weeks--to respond. The Willis brothers consistently show up within just a few hours (often within the hour) no matter what time I call, and a real person always answers the phone without sending me to voicemail. They have handled a ton of work at my house over time--replacing a dishwasher inlet hose, fixing and welding a broken spigot in the backyard, replacing toilets, installing a pedestal sink, and using camera diagnostics. They are always patient, friendly, highly knowledgeable, and take the time to explain exactly what they are doing while keeping everything clean and professional. They always give fair pricing upfront, but their honesty and dedication to the customer are rare. You simply cannot go wrong with these guys!

Chris showed up (thanks for being on time and squeezing us in) and noted our device was junk…read more(albeit new) and that we should have purchased an alternative device/brand. The device failed his inspection and he noted that for a better device, he'd adjust it, but since we purchased such junk, he won't even attempt to open it up and see what's causing the failure. Gave lecture and took money. Fast forward to next morning, alternate inspector makes minor adjustment to device, passes without any issue. We are a homeowner of two homes, one meter /double lot and simply had a new device installed due to new local regulations. We actually just called the local "best" plumbing store and asked for a "permit-able device recommendation" (we weren't looking for the cheapest, just what do you have in stock for us to get installed) and this is what they quoted and we purchased. Our licensed plumber installed it. So just to review, Chris didn't go the extra mile. And he prefers cash,, code for prefers to avoid taxes.

Chris made multiple visits and went above and beyond to get the job done. He even took a crack at…read morefixing a broken part, and when that didn't work he waived the fee. Just awesome!

I am so happy I went with this company for my whole house Repipe. I live in a community of older…read morehomes in North County San Diego. I recently had a hot water pipe burst/slab leak. I had the option of repair or a whole house Repipe. I went with the Repipe as I never wanted to deal with this damage again. I searched yelp and the internet and received 3 estimates. I decided on Ameri-Cal for their comprehensive quote involving; cost, time frame, materials used, warranty and repair of the drywall and exterior stucco after Repiping. I cannot praise their whole team enough, sales, office staff and workers. Alfonzo and his Repipe team were the best, they were professional experienced workers who were respectful of my home and property. They were extremely efficient arriving at my home at 8:20 a.m. and completely finishing the Repipe portion by 1:20 p.m. that same day. The next morning the City inspector came and approved their work. The following day the drywall team came and patched, retextured and painted the openings that the Repipe team had created. The interior paint matched my off white walls so well that I have taken my time to paint the top coat. I cannot praise them enough, they are simply the best. It has been one month since they completed the job and everything works perfectly. Price wise they were the least expensive bid.

I have never been so impressed with a company before. We had 2 slab leaks in the passed 3 yrs and…read moreit stressed me out so bad because I knew another was coming. Last week we had a 3rd. I knew I had to have our home re-piped. One other company said they would take a month to finish the repipe!! But Ameri-Cal came in 2 days and re-piped in less then a full day! They were so professional and seemed like they could re-pipe in their sleep. The drywall team came the next business day and I promise you, YOU CANNOT TELL OUR HOUSE WAS RE-PIPED AT ALL. All the areas with cut out drywall were patch up and retextured so nicely, I didnt have to repaint the walls that were already white. When I look at my walls now, it was if nothing ever happened. I have a new pipe system , done in 2 days and I couldn't be more relieved and impressed. They didnt leave a mess behind either. The water works great and my stress is gone. I highly recommend this company! They know exactly what they are doing! Thank you Paul (the sales person who came to my house and walked us through what we could expect).