Beware! This company did testing in december 2025 and of course failed so they installed 'a kit' for $500-had to get tested less than 6 months later and failed again and same kit needs to be replaced at the same extra money-either the company is fraudulent or the city is requiring a failed report so the company makes money-this company is saying that the city water system is causing the failure-another pointing fingers to cover fraud in this city between city certified companies and the city!!! Less than any stars-minus 100% read more

We previously dropped our old but highly popular backflow testing and repair company due to lack of back office communications and constant repairs being needed that were not found in recent inspections. We met with James Barkley who took the time to teach us more about back flows and why they are needed. We switched over to Pacific Backflow and the communication has been terrific. They are quick to get testing complete and make repairs. They found multiple issues that have been overlooked for some time due to clear laziness from previous company and Pacific Backflow has been half the price. I highly recommend them as they are extremely responsive and help thoroughly explain issues. Ask for James if you're thinking of switching over!! read more

Great communication with Operations Manager Mike Lynch, Jesse Marsh and Edgar Quinonez. Very professional with great customer service. Job was completed under the time given. Valued the customer times and explained the process. Thank you, Jtuisee at Ark Architect Inc read more

They have inspected our back flow for the past 3 years and 2 years have failed and needed $1000+ in repairs. And the whole back flow system is only 6 years old. Two inspections/repairs were within 10 months of each other. Each time is the same thing. I have been told (by other companies) that a back flow should go 10+ years and never need repairs. I guess we are just lucky. 05/20/2023 - Update - Talked to James at Pacific Backflow. Good customer service on the phone. He will be coming out to inspect the back flow, so I will add more updates then. I also inspected the back flow and it is currently leaking (just drips but I would not expect to have any leaks 5 days after it was repaired). 05/23/2023 Update - James came out to inspect the back flow. Upon inspection, there may be an issue with the back flow itself even though it is only about 6 years old. So I will give it to Pacific Backflow for their customer service and willingness to check their work. There was a slight leak even though the back flow valve was cleaned less than 2 weeks ago and James will take care of that. James also notices some potential issues with the back flow that may be defects. So I might not be happy with the cost of the repairs, I am happy with Pacific Backflow and their customer service. read more

Pacific Backflow - Leak - Backflow Services Near Me - Oceanside, California

WOW! This guy (James) used words like 'civility' and 'correct information'! First of all, CSB does not determine if a customer should pay a Vendor. CSB did investigate, but I was told fr. the beginning that they are very busy and have much more serious complaints to investigate. The investigator mentioned that since the followup company I hired, had been there approx. 1 month, after.....Pacific Backflow kept mentioning that it had been too long after they had been there and continued with their defense of sometimes when you touch the plumbing, that makes it function properly. Advice to future victims...have the other company go out immediately after Pacific Backflow tries to SCAM you! As other companies have, I welcome more of you to contact me and CSB has told me that this complaint CAN BE reopened, in the future (my plan)! As for collecting their $100, they need to take me to Superior Court - where we can allow a Judge or Commissioner to consider all evidence (facts) and rule on this matter - without giving credence to being told things like: 'if you touch it, it might start working' ! read more

These guys are great! I work in commercial property mgmt. and they are very quick to get your backflow inspected and or repaired. I've been using them for many years now and will keep using them as my vendor for certification. Mike is sensitive to our needs of doing the repairs in the early AM so the water shut off doesn't disturb our tenants. Thanks Pacific Backflow Team! read more

I had to respond to the water company for an overdue backflow inspection in order to prevent the water from being shut off in the shop. As it were, we only received a 48-hour "urgent" notice, with no notices coming before this one. Luckily, the good people at Pacific Backflow Co. conducted the inspection almost immediately, and had already communicated with the water company on our behalf. Thanks so much to the kind ladies who helped me out! read more

I used Pacific Backflow for a backflow test at our home in Carlsbad. I contacted three testing companies from the City of Carlsbad Approved Testers list, all three with good Yelp reviews. Pacific Backflow were the first to respond, with the most information, and were price competitive. The test was completed within a week, with the technician arriving on time. I received a copy of the test report from Pacific Backflow a couple of days later. They already sent the original to the City. I was very happy with the service Pacific Backflow provided, and if the need arises will use them again. read more

Pacific Backflow came out to test and repair my backflow device. $300 and the repair didn't even last a year. The technician was inept, my husband watched him bang on our PVC while trying to loosen the cap which he could have easily damaged. He was actually turning the cap the wrong way, tightening it instead of loosening it. New technician this year but the story is the same... would not recommend a company that cannot guarantee their work. read more

Pacific Backflow has been testing my backflow devices for 2 years now. Their prices are reasonable and they typically arrive within a couple of days after I call. They repaired one of my backflow devices that had a slow drip. The cost was less than if I had purchased the parts and done the work myself. Two thumbs up. read more

We were looking into installing a backflow device for our residence. In the end, we decided not to do the installation. However, I was impressed with how receptive Pacific Backflow was; they answered my questions as best they could even during the initial contact, they came by my property in very timely fashion so that they could provide an estimate, and their bid was very reasonable in price versus competing bids I eventually obtained. If we change our mind, I will be calling them up first thing. read more

They have been doing my backflow testing for six or seven years now. While they have never done a repair (just the tests), I must say they are efficient and pleasant. When my last order for a test was lost in the mail, and the city was about to turn off my water, they cheerfully called the city directly, got the paperwork, and did the test within a day or so. These are nice people. read more

DO NOT USE PACIFIC BACKFLOW! My backflow failed again after they repaired it only 2 years ago. Now they want another $200. Found another local company, they fixed it and retested it for $45. read more

I work for a property management company and have used Pacific Backflow many times. They are always fast, friendly and efficient, and are able to do rush jobs when I need it. I would recommend them to anyone! read more

I didn't use Pacific Backflow, but I planned too, we had miscommunication on my end and another service was used but it had nothing to do with Pacific Backflow. Jessie was easy to communicate with, told me all the options before they were to go and do the inspection. Responded to my questions right away and I was very confident in their ability to get the job and a inspection done. I would not hesitate to call them in the future. read more

had pacific back flow test our valve they failed it wanted 200.00 for repairs had local plumbing company check valve passed with out any problem called them back was told to register complaint with water dist. do not trust this company bad service tried to rip off but it did not work but still would not refund test chge. read more

We have used Pacific Backflow for several years now since we bought our home. This year, they told us we failed one of the backflow test. I asked the tester to repeat the test (to make sure it is done properly); he said they don't do the retest and then insists we need to have the backflow device repaired. I was skeptical and went online to find another backflow tester for a second opinion. The man and his crew came on Saturday morning and showed me how the backflow test is done properly. He said he had to remove some stone debris around the valves to shut off the valves and then retested: both valves then passed. I was really thankful we got a second opinion and even more upset that Pacific Backflow did not do a proper job (took my $50 annual fees) and suggested we do "unnecessary expensive repairs" that we don't really need. My house is less than 10 years old. I was told by various backflow testers the devices usually don't break down until after 10-15 years. We will never use Pacific Backflow again! read more