My office was flooded due to the combination of an open window and broken irrigation pipe. Mold…read moreensued. Ramm handled both the remediation and repair beautifully. Jon and Junior were particularly awesome. Thanks Ramm!

While our HVAC provider chose not to go with RAMM, we were impressed with Bill's competency and…read moreempathy.

Omar & Moy were great to work with. They were extremely communicative and did an amazing job.read more

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

I originally planned to use a separate company for the insurance side and hire my own contractor,…read moresince restoration companies can be notorious for subpar work. After tons of research and 10 interviews, Coast to Coast was the obvious choice. Their in-house insurance specialist/project manager setup is a well-oiled machine. Casey blew me away with his experience and professionalism and handled insurance flawlessly. Bolo was an excellent PM, with quick communication throughout the project. I'm very particular about quality, and whenever I raised a concern, it was addressed quickly and properly. Minimal surprises, flexible throughout, and genuinely easy to work with. I'd absolutely use Coast to Coast again for their insurance expertise, reputation, and service.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

ServPro has been a superior water remediation throughout our home "restoration" process…read more The technicians (ServPro and affiliated specialists [Larry Marks for wood finishing]) demonstrated the required skills and competencies in all areas associated with our project (water remediation and restoration). The "water remediation" phase included: assessment (moisture readings, 3D mapping of impacted areas); initial remediation (air handlers/scrubbers); construction of a containment area (erecting a scaffold, placement of plastic sheeting); extensive remediation (removal of affected drywall/insulation, placement of new insulation, additional air handlers/scrubbers); and, removal of air scrubbers/handlers. In terms of the "restoration" phase, the completed phases so far include: reconstruction of of the ceiling (new drywall, taping and mud, texturing, painting); teardown of the scaffolding; refinishing the stair railing. ServPro's technicians were very respectful and positive when they came to our home. Throughout the process, moisture readings were taken weekly. Our sincere thanks go to Kevin Ortega and Tony Gonzalez for their leadership during this multi-week program. Finally, we would like to recognize Brittany and Susan for their professionalism and customer support.

we were connected to servpro through insurance after a house fire and working with their management…read morewas an absolute nightmare. the work was incomplete when we showed up to move back in, the billing was full of errors, and the first project manager was defensive and unapologetic or entirely unresponsive to any issues I tried to address. then we got reassigned to Edgar and he really turned it around and got us across the finish line. he was responsive and resolved all our problems respectfully and professionally, he genuinely wanted to make it right for us. he personally oversaw the completion of work and sat down with me to sort out the billing. if i'd worked with him from the start i'd have a very different perspective and overall rating. it's really depending on the project manager but if you get to work with Edgar for repairs you'll be in good hands!

I worked with Paul Davis Restoration on restoration after water damage, involving vinyl flooring…read moreand a few items in a bathroom. They did an excellent job doing an exact match on the floor and leaving the place as though no water damage had been done to begin with. Their prices are higher than average in my opinion but they do the job right and very quickly (once the material was ready, they were in and out in less than a week; they also pointed out to many things from the original flooring that hadn't been done right). I was also very happy that there were no surprise costs along the way and the final cost was exactly as estimated. The project manager, Korey, was specifically great to work with and was the key factor in me making my decision to choose Paul Davis over other contractors. He was available via phone, text, email and very responsive and pretty clear in communication. This was specifically useful to me since I was doing the restoration on a rental unit while I was out of town; Korey shared photos and kept me updated along the way. Just signs of a good company to trust in.

Corey was the best. Great communication and organization. I was thoroughly impressed.read more

I am late posting this new update to my last review. Billy…read morethe owner personally came out to ensure that the job was done correctly. He had the foreman Jason perform the work. After everything was completed Billy personally called me and conveyed his apologies for all that did not go correctly. Ultimately Billy compensated part of my bill. Thank you Billy for doing the right thing.

Started out with a 8am appointment on a Monday , no one showed . I waited 4 hours and finally got a…read morecall from Jason they were not coming . They showed up the next day assuring me they would take down the drywall and treat everything then rebuild everything just like it was . The contract said they would come out repeatedly and check the moisture levels , no one ever came out . When I contacted Jason about the rebuilding he said his painter wasnt very good , to find my own painter . Then he said his drywall guy was messy and he had no one to put back in my washer and dryer . So he was not interested in doing any rebuilding like was promised . So I could of been finding people to do the work in the days that everything was drying out . When I texted him about all this he never responded . If I knew all this going in I would of went with another company that actually does what they promise . Do yourself a favor and find another company to mitigate your water damages .

We had a bathroom wall and cabinet rebuilt due to water damage. Command Restoration did a great…read morejob. All trades who worked on it were very friendly and respectful of our home. Work was completed on time. Owner cares about his company's reputation and ensures customers have a good experience. Would hire again.

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

We had a leak in the wall of our house this January and I got referred to Ivan from Dry Right to…read morecome and do rapid remdiation and drying. His team showed up immediately and started drying us out! Within a day the whole place was dry as a desert. Ivan was extremely good at communicating and picked up his phone any time I called. He was instamental in helping us communicate and align the claim we had to make to our home owners insurance company. He provided an extremelly valuable service. I would absolutely recommend anyone needing drying services to call Ivan and his team!

Horrible. Will definitely do not recommend. They kept on saying they work for me and not the…read moreinsurance company but when the time came they took the check they got from my insurance company and ghosted me. My kitchen was ripped apart and they said they would get It fixed but didn't hear from them for months. I called, texted and left a voicemail for weeks until I finally got a txt from the owner of the cost of fixing everything which was far more than what the quoted me in the beginning. By that time I already had someone else that was able to do It much cheaper since Dry Right ripped my floor of my kitchen apart and my cabinets leaving me with a half done kitchen for months. They were very unprofessional and at the end didn't keep their word.

Chris came out to a house I am in escrow to buy and gave me a lot of really important information…read more He ended up referring me to a company that had a license to remove lead and asbestos and didn't charge me a dime. Even after we realized that he couldn't take on the job he spent a chunk of time examining the house and giving me advice. I'd hire him if I could. He is super nice, communicates very well, and is a total professional.

I have literally never spoken with a business owner who couldn't stop talking long enough to grasp…read morea simple concept. Chris, Let me educate "you" on mold. Moisture no longer needs to be present for mold to have previously established itself and spores to be currently present under a floating floor. Every time you walk on a floating floor that does not have sealed borders, You are pushing air through the spores and out the sides of the floor.. If you can't grasp this, please pursue a new career.