I called Ramm Restoration about a dishwasher leak and they came by within 30 minutes. Bill…read moreQuackenbush and Dusty checked underneath the cabinetry and dishwasher for water damage and for mold. Fortunately there was no mold or major water damage. Only item that was an issue was the baseboard which is more of a cosmetic issue luckily. They said this is the best outcome that could have happened and I truly appreciate how honest and helpful they were.

No one wants a water damage issue in their home but if you find yourself in that position call RAMM…read moreright away! From the first contact through mitigation and to the last nail and swipe of paint, we received top notch customer service and quality workmanship. Communication was clear and timely, all my questions were patiently answered and their assistance in navigating insurance was incredibly helpful. Thank you Bill, Jordan, David, Austin and Eloy and everyone else who had a hand in making this unexpected situation manageable in the best way. I am so happy to have my home, damage free and looking great! I hope I never need your services again but if I do, you are the first call I will make!

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

This is the second water leak mitigation & restoration we've done with C2C and while the PM on the…read morerestoration portion was outstanding this time, overall, there were more issues with the mitigation than last. Specifically, they subbed out the demo portion to another company which incurred more costs and thus lead to rejection of payment by insurance company. Or rather, it was ruled as costs extending beyond ordinary expenses. Had it been included with the mitigation equipment, the insurance would've likely accepted it, as it did last time. The actual work performed by everyone was great in the end, just as it had been last time. Everything was remediated properly and more importantly, timely. Brandon the PM on mitigation along with David the PM on the restoration side were great, with David being the most responsive and communicative PM I've ever worked with. Meaning, updates everyday, as promised. That was the best part of the whole project for me as an anxious homeowner. I will say that my own insurance agent didn't help matters either in this case. He was super hard to work with and eventually C2C had trouble reaching him. This also soured the whole experience as everyone worked to track him down by phone and to prove that all expenses were legitimate. I'm on the fence as to whether to use C2C again for mitigation. Would not hesitate to use them for restoration though.

This is my second time using ServPro for an unfortunate bathroom leak, and the second time I've…read morebeen impressed. Sam came out quickly, got the ball rolling, and every step has been as easy as possible. They are super attentive, here checking moisture levels on the weekend and trying hard to save whatever they can for minimal invasiveness. Every person they've sent has been kind, professional, and respectful of our home and time. We worked most with Allen and Jeremy, who both exemplified the these qualities. I've been burned by contractors before, but this outfit is really good with service and quality. Working with them has made a lame situation as painless as possible.

There should be a ZERO stars option! We expected good…read morecustomer service and professional results with no damages caused by Servpro during their repair and restoration process, but unfortunately, we did not experience that from them. We have photos and videos of the damages to our home, furniture and personal property and their poor quality of workmanship. I have provided details, repair estimates, paid repair receipts, photos and videos and they are refusing to pay for the damages they caused during the 'restoration' of our home. One of their managers insisted we give a 5-star review and our ongoing negative experiences with them made us question the legitimacy of their 5-star reviews. Another of their managers insisted I endorse the homeowner insurance company checks to ServPro before the project was completed, which was the opposite of what our homeowners insurance adjuster advised us to do and thankfully I refused. We are giving them an opportunity to make things right by us prior to us escalating the matter further than we already have. We are prepared to escalate this matter as far as necessary to recover the full cost of the damages to our home and belongings including to the Contractors State License Board (CSLB) and more. If they decide to make things right without the need for us to take further action, I will update my review or remove it entirely. Note: Servpro locations are franchises and this review is for SERVPRO of Escondido/North Vista/San Marcos.

Had water damage underneath my kitchen sink that needed to be addressed ASAP. Darwin and his team…read moreof David and Jose were out promptly the next morning after my call. They were very professional, friendly, knowledgeable, and understood the stress of not having access to the kitchen. Considering they had to remove all of the bottom cabinets, the length of my kitchen, they were extremely neat and clean about the process. Darwin always responded quickly to any questions or concerns I had. He also spotted that there was a layer of vinyl peeking out from underneath my flooring. He discovered that there was moisture underneath the stone travertine tiles. Thank goodness he spotted that!! Darwin, David and Jose are a great team. Highly recommend them.

This company is fantastic and approved by USAA. Manny, their carpet installer, did a great job,…read moreworked with us on room equipment removal and had great customer service. Dave & Anne

We had a major sudden leak with disastrous consequences and extensive flooding to the entire first…read morefloor of our beautiful home in Carlsbad. As luck would have it a friend went through a similar situation and recommended Command Restoration and they showed up right away to begin water damage mitigation and then they took me through an extensive restoration and remodel. Shout out to. Cameron and his whole team especially Tom, Jose, Alex, Chester they all did a fantastic job!

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

Here's a polished Yelp review you can copy and paste, keeping it genuine and appreciative:…read more We had a small leak in our mobile office and it ended up not being big enough for them to come out for an on-site visit. Even so, they still took the time to walk me through the situation via messages and offered really helpful tips and guidance. They honestly didn't have to do that, but I truly appreciated the support and professionalism.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

We had a leak in the wall of our house this January and I got referred to Ivan from Dry Right to…read morecome and do rapid remdiation and drying. His team showed up immediately and started drying us out! Within a day the whole place was dry as a desert. Ivan was extremely good at communicating and picked up his phone any time I called. He was instamental in helping us communicate and align the claim we had to make to our home owners insurance company. He provided an extremelly valuable service. I would absolutely recommend anyone needing drying services to call Ivan and his team!

We recently experienced a flood in our apartment, and what could have easily been one of the most…read morestressful and overwhelming situations turned into something completely different because of Dry Right. Big shout out to Mike, Garrett, and Ivan. From the very beginning, their team treated us like family. They were incredibly responsive, quick to act, and consistently professional in every interaction. But what truly stood out was the way they made us feel throughout the entire process. They took the time to walk us through every step, made sure we felt confident in every decision, and gave us a level of reassurance that only comes from true expertise. At a time when everything felt uncertain, they brought clarity, calm, and trust into our home (keep in mind I was 9 months pregnant and they still gave me peace). They didn't just handle the drying and restoration, they completely changed the emotional experience of what we were going through. I never thought I would say this, but I no longer associate this situation with stress or trauma. Instead, I think about how positive the entire process was because of them. If I had to go through this all over again (which I hope I never do), I would choose Dry Right over and over without hesitation. I'm genuinely going to miss seeing their team, they were wonderful to work with. I cannot recommend them enough. I wish more contractors operated with this level of care, integrity, and professionalism.

I highly recommend Chris at RescueDry. In my conversations with him, I found him to be not only…read moregood at what he does but also a good, honest person. He gave me a realistic, honest assessment about what was possible and what was not possible for my older home.

Chris came out to a house I am in escrow to buy and gave me a lot of really important information…read more He ended up referring me to a company that had a license to remove lead and asbestos and didn't charge me a dime. Even after we realized that he couldn't take on the job he spent a chunk of time examining the house and giving me advice. I'd hire him if I could. He is super nice, communicates very well, and is a total professional.

Buddy Plumbing was awesome from start to finish! Shaun called me almost immediately when I sent in…read morea request for a quote and got Ricky out here later that same day. Ricky was super fun to work with and explained all the steps it took for me to remove my original sink and replace it with the drop-in one I chose. They were both super responsive and helpful, and answering my questions and coordinating the work along the way. Their pricing is also super fair and reasonable compared to the market as well. I'm appreciative they even helped me drill a hole in the new sink to fit my reverse osmosis machine perfe Will be using them moving forward for all my plumbing needs!

I can't praise this company enough! I had a gas leak and called another large plumbing company to…read morecheck it out. Since they could not diagnose cause of problem, informed me that I needed $26,000 of repiping and that gas would need to be off for 7-10 days and project would be 30 days. They informed me this was an emergency and stressed they needed to start the project that day. I informed them I wanted to get a second review and diagnosis. I put the project on yelp and fortunately Buddy Plumping responded. They came out on a Sunday morning and diagnosed and fixed cause of the gas leak in under an hour!! My total cost $325! So much praise to a company that operates with integrity and professionalism. I highly recommend!!