Had Independent Plumbing and Drain out this morning, and I can't say enough good things about their…read moretech, Alex. He was incredibly patient, friendly, and professional. He took the time to figure out what was going on with my master bathroom, offered helpful suggestions, and checked all my plumbing fixtures to fix the issue. It's refreshing to come across a company that genuinely seems to have your best interest in mind instead of trying to upsell or overcharge. Truly appreciate the honesty and expertise. Highly recommend!

The plumbers from Independent fixed an underground leak. Pretty big job, hidden under some thick…read morechaparral. Then a year later it started to leak again. Independent dug it all out and did it better. Took them two days. No charge. This is a plumber that stands behind their work.

Excellent service, great communication, great price. Diligent job snaking a stoppage. Thank you,…read moreMike! Rock on!

Best plumbing company. I woke up to a a serious plumbing leak in my bedroom ceiling. Kenny was…read morethere within a few hours found the leak and fixed it. Told the cost up front and various scenarios. It turned out to be one of them he quoted. Kenny was very friendly, knowledgeable and efficient. He cleaned up after the job. You couldn't ask for any better service. They are truly plumbers plumbers. C Edwards

Wanted to give a shoutout to Jose the sewer camera specialist and the liner crew from Burtech…read morePlumbing after doing sewer liner work at my grandparents' house. Jose took the time to explain everything clearly during the sewer camera inspection and kept everyone informed throughout the process, which really helped my grandparents feel comfortable. The liner crew worked hard, was respectful of the property, and cleaned up after themselves once the job was done. Overall, a really professional and smooth experience from start to finish.

I called this company about a job I needed done at our home. They wanted $88. Just to come and bid…read morethe job. I was shocked $88. Just to come look. I don't think so. There are many other companies out there that will come and bid a job for free as they should. My suggestion is try one of those.

Just want to give a shout out about some over the top service I had recently…read more Called Burtech Plumbing on a Sunday at the last minute for a clogged toilet. Vivian was friendly and helpful, got me on the schedule right away. Kyle came out, did a great job, and was honest and professional. Excellent customer service and quality work. Would highly recommend.

Many thanks Josh for a job well done!…read more I appreciate the communication and skill set you brought to the task. Also, I may add in a very timely manor.

OMG! I was getting so overwhelmed by trying to deal with this 1940's plumbing and the drain back…read moreups. I decided it was time to do something about it. I had cleaned up human excrement for the last time! I'll stick with dog poop in the yard, thnk you very much! I had my normal place come out to clear it out, and he told me that he could not get past a large root clump this time. He maybe had weakened it a little so that it will slowly drain, but not cleared. So I went on the mission of how much is this nightmare going to cost me, and EFF homeownership! My estimates started from $1600 all the way up to $28,000 for clearing and lining or repairing/replacing, etc. The whole array of services. So who tf do I believe? After many arguments, err I mean conversations with my husband (who "thinks" he can fix things, ahem), I made an executive decision to start with hydrojetting, and see what we can clear out and what,if any, damage there actually is to repair, and how bad the situation actually is. That's how I came to Drain Mob. Actually, that's a big fat lie. One of the places I had come over for an estimate told me about them. So that's when I called Drain Mob. I set up an appointment, and in the beginning was a little frustrated that my window had passed and the technician still had not shown up. The company was in contact with me and let me know that the job prior was runnung longer. Whatever, I'm just zoning out anyway. Once he showed up, he introduced himself, Caleb. He apologized for the delay and said that the job was a lot more involved than anticipated. I laughed and told him this one would also be. Caleb was AWESOME! After I explained everything I knew to him and everything that had already been done/tried/DIY'd, he explained the procedure to me and got to work. He explained every step as we went along, and described everything we were seeig on the camera. HOLY S&%$ Batman! My drains were horrendous! I have a good amount of large trees and shrubs, and it certainly shows inside them. Also, it was discovered that I still have original 1940's terracotta pipes! WT-actual-F?! He was able to clear all those stupid Holly roots out of the way, and clear it to the city sewer line. Now I have an idea where it runs also. We then went the other way since the cleanouts we were working on were kinda midline. Going the other direction towards the house, it was disovered (again) that there was a cap, and the line had a Y connector. Putting ttwo and two together, this must have been the "root plug" the other guy couldnt get past. Huh. Caleb was able to angle the camera up the Y connection and follow it into the SLUUUUDGE. Herego, kitchen drain. I went inside and started running various faucets until he saw it on the camers so we could see exactly where everything was connecting to the main line. He of course hydrojetted this portion as well. Turns out, the old cast iron clean out and pipes that would flood the backyard that we all thought was the original problem, wasnt the problem at all. That system appears to be a safety backflow to flood the yard instead of the house if there is a back up. As it did. No one had looked into anything else. I just kept being told that replacement or lining the pipes was what needed to be done. Thank you, Caleb! You took the time to explore it all and make sure we knew exactly where and what everything was. The delay was worth it. The time you took to make sure you had everything cleared out was to my own OCD/ADHD standards! If you need your drains cleared of roots, call these guys, and request Caleb (sorry to anyone else I didn't work with)! You might wait a little longer, but you will see why as he spends as much time that is needed to finish the job properly and not in a timeframe. Give this guy a raise! And he loved on my dog, who wanted to be his friend- bonus points!

I have had Drain Mob line 3 sewer lines in the past 5 years. Their staff is great: personable,…read moreinformative, meticulous in their work, and careful to protect your home from potential damage. Their cleanup is spotless. They provide good explanations for all of their recommendations and repair methods. They solve difficult problems with sewer lines, especially cast-iron pipe lines in most homes over 40 years old. Relining the cast iron pipe before it leaks avoids the significant expense of replacing it when it is under the slab of your home. They are lined with a fiberglass sleeve that guarantees the pipe for an additional 20 years. It also replaces the cast iron pipe's jagged, rough surface with a smooth liner that reduces the risk of future clogging. They camera the pipe to identify all problem areas. They also re-camera the pipe after the sleeving to document that the repair has been completed satisfactorily. You get a copy of both videos. It has been a pleasure to work with them on the 3 relining jobs we did together. You can discuss any work you may need to have done with the co-owner, Jacob, at 760-807-5491, or jacob at drainmob.com Drain Mob has my highest recommendation! Check out the photo of my last project below captured from the video they provided.

BLUF: Scott Snow and HPI are totally amazing!!!!…read more For a while, our landscaping drains have been running slow and backing up when we have occasional very heavy rains. I've been wanting to get them cleaned out, but have had a hard time finding anyone to do the job. My wife ran across HPI online, and I have absolutely nothing but praise for Scott and HPI. He showed up on time, was extremely professional, and actually explained what was going on inside my drains...they were completely backed up with tree roots, soil, and rocks. Scott blasted them clean using some really cool equipment and even had cameras to show the before and after videos. Scott took the time to explain how I could make a few changes to help keep this problem from happening again. Scott is honest, professional, and just a nice guy...totally recommend him and HPI!!!

Scott was amazing! He came out and hydro-jetted our landscape drains to make sure they were…read morecompletely clear and flowing properly. He was very friendly and knowledgeable, and incredibly thorough. He also cleaned out our gutters and added piping to route our water purification system into the gutter drain. What really impressed us was that Scott took photos throughout the process, added detailed comments to them, and created a full report that he emailed to us afterward. It's hard to find people these days that take such pride in their work and go the extra mile. We're extremely happy with the service and would highly recommend Scott!

I spoke with Carlos over the phone to inquire about the branch pipelines and sewer of our house. He…read moregave me advice on what to do to save me money from repairs and for maintenance. I'm impressed w his unselfish knowledge-sharing and guidance. I believe he's an honest guy and care about his clients! I'll be sure to refer him w friends.

I hired CM Jetting Services & Camera Inspections after talking to Carlos and telling me their…read morepricing was "extremely competitive." I had a feeling the quote was on the higher side, but I trusted that statement and moved forward. Shortly after, I started getting callbacks from other companies like Drain Mob and All American Plumbing and their quotes came in 30-40% lower for the same scope of work. That was frustrating. To be fair, Carlos seems knowledgeable and I don't have any complaints about the quality of the work itself which he deserves 5 stars. However, I do feel misled on the pricing (subtract 1 star) When I brought this up to him, instead of having a professional conversation and addressing the difference by offering to match their prices, he became defensive, raised his voice, and even called me "cheap." That response felt unprofessional and unnecessary (subtracted 2 more stars) Being told your rates are competitive when they're significantly above market and then being treated that way when you question it just doesn't sit right with me. If you're considering this company, I'd strongly recommend getting multiple quotes first so you can make a more informed decision.

Great experience start to finish:…read more * Prompt response on the phone * Rapid appointment scheduled with a 2 hour window * Julio showed up on the early side of the 2 hours, very professional and courteous * He fixed the problem rapidly, no hassle, no mess Great job and a great company!

I can't say enough good things about this company! They are definitely my go to. Most recently, I…read moreneeded help picking and installing a new kitchen faucet. They were really responsive, provided great recommendations for brands to consider, and helped me make sure what I bought would work before they installed it. Despite being really busy they fit me in on 8am-10am on a Monday. They showed up ON the dot, and completed the install with no issues in under an hour. Everyone they have sent has been professional, very qualified, and friendly. The prices are always reasonable and fair. Can't recommend them enough!