Drop-off was on time, after loaded they picked up and delivered ahead of schedule 1500 miles away…read more Ramp is definitely a 2 person job, way heavy but just what you need for heavy items. I would use them again. Didn't have to worry about driving or gas. Only issue I had the front of the trailer got wet. 99% of my items were wrapped or in plastic crates so I was good. But would have been a mess if I had used all cardboard boxes.

Our move was from Illinois to Arizona. After interviewing the major National moving companies and…read morereading their nightmare reviews, we decided to discuss our move with UPack. The major problem with the full service movers was the loading and unloading personnel, so we hired some very well rated services on both ends. Selecting a loading service with experience in packing trailers (ideally ABF/U-pack trailers) is critical to insure your valuables aren't bouncing all over the truck. Long story short; U-packs communication and process was excellent. Our items arrived on schedule and undamaged. Moving is no fun and I never want to do it again, but if I had to, I wouldn't hesitate to use U-Pack again.

I called United Vanlines based on a good rating for moving companies. Orin Hutchcraft came out for…read moreour estimate. He was knowledgeable, personable and thorough. He was one of three estimates and clearly stood out among the others. The day of the move, two young men from his company along with a driver from United Vanlines handled the move. They were nice, clean and professional men. They were careful with our things, helpful with my questions and inventoried and secured everything. It's the day of my move from Illinois to Texas and at the time I'm writing I won't receive my stuff for about 6 days but I'm very pleased with Hutchcraft on this end of the move. Last but not least, thankful for Julie at their office. She put up with several changes and questions on my end and always was very sweet!

I hired Hutchcraft to pack my U-haul. I was moving from a temporary living situation so didn't have…read morea whole lot to move. The movers arrived on time early Saturday morning and immediately started to wrap furniture in blankets and stack and move boxes out to the truck. My son and I were fired from packing so the movers' help was much appreciated. They packed the U-Haul well and everything arrived safely. This was a great experience.

We did not end up using them for our moving services, but I just wanted to comment on the…read moreprofessionalism and speed of response that this company provided when I was seeking out a quote. If you are in the Bloomington area and need to move, I highly recommend them based on that experience. The prices are extremely reasonable.

We unfortunately had a very bad experience. They are contracted through our local Menards to…read moredeliver large appliances. Ours was delivered last week by two men, one of which was extremely rude to me and my family members as soon as they arrived (2 hours late). Complained about the job, accused us of being unprepared (took off work and moved stove and cabinetry out of kitchen). He was referring to our need to remove the doors of the fridge to get it in the house -we told Menards we would need to do this and they assured us it would be no problem. His partner left during the delivery because "time is money". He tried to do it alone and nearly dropped the fridge and then he dented our stove with the old one. We asked him to please call his partner back and he said that the waiver I signed meant he could "damage whatever he wanted". Repeatedly said "I should leave this on your front porch" and "you're lucky I'm still here". Demanded extra cash on top of what we prepaid. Ultimately the partner (who was kind and apologetic) returned and they were able to bring it in no problem. My husband did at least 50% of the work bringing in doors and removing the old fridge while he sat on his phone and complained. We asked them to leave without installing because of his behavior and attitude. Menards refunded us and said they have had similar complaints before. Will never hire or recommend. I feel bad for the apologetic partner, he probably could've done a good job without the other guy!

We just completed our 6th relocation as a family. All have been done by moving companies - none…read morecompare to what we experienced with North American Van Lines Bloomington Relocation Services. I checked around several of the other movers. All the prices were fairly similar. I went with Bloomington Relocation Services because Douglas, supposed a sales person, is really a client advisor and a geniunely nice, service oriented guy. He did a great walk through with me, gave me all the information I asked for, gave me a lot of good advice, etc. Make a long story short, this guy had me at "service". He was good to his word in every respect. He said, if I shipped with them, I could get free boxes. I got free boxes and other supplies. Saved me a bunch of money. Probably the best client advocate ever. Then I connected with Tina, the inside move coordinator. Very professional, proactive and caring. She kept up with me and also gave me good advice. I was FLOORED by the folks who actually moved me. Andy was our driver and ... there just aren't words for how good he was - both on pick up and delivery. He was there for us, to help, to guide. The team he brought with him to load and unload was on time, courteous, hardworking. Honestly, I've never had a move so well done. These folks mean exceptional service. Thanks to Douglas, Tina, Andy and the load and unload team. You are THE best!!!

So easy to work with! Really nice guys that came to move. Great attitude! Made everything super…read moreeasy! Would recommend to anyone relocating from Bloomington.

My husband and I bought some furniture out of state and needed help moving it out of the UHaul,…read moreunpacking, and then moving the sofa and love seat into our house. We made the call Wednesday morning and by 9:30 Fernando & John were at our house. Both were very professional, careful, and moved quickly. When they were done, they offered to take the packing material with them for disposal. I would recommend them and use them again.

I would not recommend this moving company based on my experience…read more The packing was rushed and done poorly, which left me very disappointed with the quality of the move. Before the move, Barry told me the crew would remove and dispose of the furniture we didn't want at no additional charge. However, when the crew arrived, they initially refused to take the furniture and later tried to charge me to move those unwanted items. What made the experience even worse was the customer service. After the move was completed, the owner, Marcus, called me and went on a profanity laden tirade even though I had not spoken with him at all during the moving process. Instead of addressing my concerns professionally, I felt I was treated with disrespect and hostility. Overall, the poor communication, attempting to not honor what was promised, rushed work, and unprofessional customer service made this an extremely negative experience. I hope this review helps other customers know what to expect before choosing this company.

Brandi was absolutely the BEST experience in moving we have ever had! She went above and beyond for…read moreus, and we simply cannot recommend this business enough! We are SO lucky and so is this business to have an employee like Brandi!

amazing movers, they quick and response, carefully move my stuffs. I will continue use them for…read morefuture.

If I could give this business zero stars I would. it was not explained to me that he had all this…read moredifferent costs that I was going to be paying for until after the move. He didn't come in his own truck, he rented a U-Haul which I wasn't expecting and was not mentioned in the beginning. He insisted on wrapping everything in sight, including the plastic trashcans that are like $15 from Walmart. Now of course in charging by the hour and choosing to wrap everything it made the move take longer. I explained that I had a time frame from the beginning because I needed to work the evening shift still. He didn't adhere to the time frame and I ended up missing work. I had a friend who helped unload the truck and if my friend had not had helped then it would have taken like another two hours. Also when they propped open the doors to get from the front door to my apartment door they used the laundry basket full of unwrapped glassware and the other door they used one of my boxes labeled fragile. I was extremely unhappy with their choices. If I had wanted to do my move using two people and a uhaul me and my friend would have taken a day to do it ourselves. The second guy was FaceTiming a girl and talking about having sex later which was wildly inappropriate and wasting time when things could have been being loaded or unloaded. He also said he had the address in GPS and he was following my vehicle back and forth (a less then 10 min drive) yet he got lost and made wrong turns every trip made to or from which wasted more time he expected me to pay for. He never made me aware that I would be paying for his travels from Normal IL to Decatur IL and back at the hourly wage quoted. When i originally asked if Decatur was in his service area he said yes, and I thought there was no additional fee because if there was one it would have been brought up at that time. while moving things into my brand new apartment he broke the blade on my ceiling fan in the kitchen, and while he has said that he would pay for it, it was so unprofessional the way he handled it. He didn't even catch that he had broke it until I said something about it being broken and he was the one who go went that direction. I'm currently waiting to hear back from my landlord about fixing it and the cost. This whole experience was absolutely dreadful and the mental and emotional toll it took on me was so much I want to never hire movers again. Definitely do not hire these two guys unless you have unlimited time and an unlimited budget for them to move your stuff like a secretary learning how to type. In response to Tylo's comment left 10-10 around noon, I have reached out to Yelp for a refund and a replacement fee to cover the price for parts and labor for my landlord to replace the fan. Right after he posted this comment he threatened to take me to court over a supposed remaining balance on my bill. Why would you hire a company that can't admit fault and just harasses you? I will admit I have not been updating Tylo about my discussion with Yelp thus far. Also since Tylo was the main one on team dragging his butt to make things take longer maybe he needs to take a look at his business practices instead of blaming it on some team he has. The "team" was him and one other guy who said he was his partner in the business. No one deserves to be bullied by a company.

Large house move from Illinois to Missouri, guys were great and very hard working. Took care of us…read moreall the way and communicated a well. Definitely the best price by far than any other moving company

If I could give zero stars I would. I called asking for an estimate and was given a date/time. To…read moremy surprise no one showed up. A day or two later I receive a pitiful text that he became busy. I asked why couldn't he have the common courtesy to notify me that he couldn't make it...of course I received another pitiful excuse of a text. After we decided on another date/time guess what ?? Exactly no one showed up again. Make the smart choice if you need a moving company to pick another one. This company isn't even competent enough to show up for an estimate so I don't if they'll show up on your moving day !!! If they do show up I doubt they're competent enough to do a good job. If they can't handle a simple task of an estimate I definitely wouldn't trust them with a major task such as moving items.

MMT Movers are good hard workers that just need to be more careful. To worried about getting done…read morequickly than to make sure everything is right. They were done loading in about an hour, very fast.