Brown's service is the best in the Bloomington/Normal area. Honest and reliable!!…read moreGreat communication and follows up after their service is complete.

I called Brown's on Friday to make sure they could tow my car on Monday. They said they could not…read moremake a definite appointment. So, I called a different company, and they said they wouldn't make a definite appointment either. On Monday the other company called me early in the morning, offering to get my car and I said to come on over. Several minutes later I got a call from an unknown number saying, " I'm on my way". Assuming it was the other company's operator I said OK. Then both trucks showed up minutes apart. Apparently, the call I received was from the Brown's driver. After the other company had started hooking up my car the Brown's driver came up my driveway and demanded payment for a service call. The driver for the other company offered to leave for no charge, but I had committed to them and let him take the car. The Brown's operator still charged me for showing up but doing nothing. I payed him, but never again!

Super service. Our car did not restart when we filled up with gas in Bloomington IL. Winks…read morewas recommended by Autozone. We were towed to Winks. Replaced fuel pump and yay! Now our gas gauge works again. But still did not start the engine. Diagnostics found two sensors were bad. Got them installed and like magic the car starts again. It took the mechanic about 4.5 hours to to diagnose and resolve the engine issues. He was kind, patient, determined to get the job done and he did it. People in the community can be grateful to know there is an experienced professional at Winks.

We just stopped off here for gas. We checked Gas Buddy app and found this to be the cheapest place…read morein the area we were traveling through. This is also known as a Shell Gas Station. We did not go inside the building so can't review much other than low gas price. Pumps worked well as did the credit card transaction and pumps were stocked with Window washer.

2 weeks ago I had my battery changed at FARM AND FLEET…read more Last night when I picked my son up from school my car wouldn't start when we went to leave. After having a friend, a random parent, a janitor, myself, and a roadside assistance guy look at it and try and jump it and try and get the terminals to connect I was left with no running vehicle. The first company ROAD AMERICA tried to send to my rescue was ANYTHING TO GO most know by now how I feel and but KEITH DAILEY and his antics. I called ROAD AMERICA back and refused to use that company and requested a new company be sent out. They then sent ACE'S TOWING AND RECOVERY. the owner DONNIE QUINN showed up in a Chrysler 300. He had been informed by roadside that my car was needing to be towed. He was very kind mannered told me his truck was on one call in Decatur and I wouldn't need to worry about waiting he would get my car to my house as soon as his guy got back to town. So I went about my evening. The janitor informed me because of where I was parked I had to move it before 10pm or the city would have it towed and impounded. 930 rolled around and my car was still at the school. I called and called ACE'S TOWING AND RECOVERY 3 times. NOBODY answered! So I went with 2 different friends now and pushed my car to a safe parking lot where it wouldn't be towed. Around 11pm I called back to STATE FARM and ROAD AMERICA and explained what had happened. They both apologized and sent notice to my agent as well and contacted JOE'S TOWING to come tow my car. MATT who is the driver who arrived from JOE'S hands down is amazing! He brought my car to my house. After he dropped it he asked if I would like him to take a look. I of course said sure I'm open to anything at this point. I popped the hood he wiggled the loose terminal asked to give it a try and BAM it STARTED RIGHT UP! I of course felt like an idiot after 5 separate people trying that and everyone concluding it was my starter that had gone out. But was very happy and incredibly thankful it started and it wasn't the starter.

Fleet company contracted with Joe's to change a flat tire. Carson showed up quickly and was able…read moreto put my spare tire on in no time. He was very pleasant and did good work. I can't speak to the cost, as it was covered by my company. Otherwise, I am very happy with their service!

My tow driver Shawn was very professional in getting my car back home, even asked my opinion on…read morebest place to park so it can be easily manuvered. Very polite and you could tell he has years of customer service.

Second row with this company again the driver, this time Anthony polite and quick even showing up…read moreearly. Thanks again!

On my way from Rockford to Indianapolis the brakeline on my truck broke. It was Friday afternoon…read moreof Memorial Day Weekend. I was told to try Los Amigos. Even though they had a lots of vehicles to work on Rolando, the owner, agreed to help me out. He stayed past closing to finish my repair and charged an honest price. I appreciated his honesty and willingness to help a stranger in need. I would definitely recommend Los Amigos for their honesty and quality of work. W. S. Rockford, IL

Los amigos auto services does a great job with repairs. They really know their stuff and their…read moreprices are reasonable.

Very helpful in a stressful time. Personable service and quick response. Would recommend to…read moreanyone.

Very good service and very personable. Would highly recommend anyone who needs a tow and or…read moreroadside assistance use birds.

I had an absolutely horrible experience with Route 66 Towing LLC in Pontiac. We called them Sunday…read moremorning after I accidentally locked my keys in my car at Walmart. We had no spare key or way home, so we paid $156 over the phone for a lockout service. When the employee arrived, he used an air wedge and long-reach tool to try to unlock the car. He was having difficulty getting it open and was pulling hard on the inside driver's door handle with the tool. While doing this, the soft rubber protector on the end of the tool flew off onto my driver's seat, and the exposed tool slapped back with heavy force into the upper driver's-side area of my windshield. We then noticed a large crack coming from the same area where the tool had hit. I immediately pointed it out to my boyfriend while the employee was still there. My windshield was completely intact before this service. I also have multiple timestamped photos, including pictures from about a week beforehand, clearly showing the windshield undamaged. We called Route 66 within about 30 to 45 minutes afterward and explained what happened. The owner immediately argued that it wasn't possible for the windshield to have been damaged that way. After speaking with her employee, she called us back and said he denied damaging it. She agreed to meet us at their shop the following morning. She was late, and when she arrived, the interaction became extremely unprofessional. She raised her voice, repeatedly talked over us, accused us of potentially lying, and kept insisting there was nothing we could prove because we didn't have a video showing the exact second the windshield cracked. My boyfriend repeatedly tried to explain that we understand accidents happen and that we weren't trying to get anything for free. We were perfectly willing to pay the $156 because they did unlock the car. We simply wanted the windshield returned to the condition it was in before their service. Her only proposed "compromise" was refunding the $156 lockout fee instead of addressing the windshield. During the conversation, she told us we must be mentally incapable of understanding her and even told my boyfriend that if one of her guys were there, they would beat him up. We eventually stopped arguing and asked for their insurance information so the insurance company could investigate. She initially wouldn't provide it and repeatedly told us our claim would be denied. She eventually gave us the name of an insurance agency and agent rather than the actual insurer. We later obtained the correct insurance information ourselves, and a claim is now open. As we were leaving, she even made an irrelevant comment about us "probably being liberals." The entire interaction was bizarre and incredibly unprofessional. Accidents happen. My biggest issue is how this was handled afterward. My windshield was intact beforehand, we noticed the damage during their service, and we simply wanted them to professionally address it and allow their insurance company to investigate. Instead, we were accused of lying, insulted, threatened, and had to push just to obtain insurance information. I have timestamped before-and-after photos and will be providing everything to their insurance company. Based on my experience, I would not use Route 66 Towing again and would not recommend them.

This woman has to have the worst attitude I have ever seen ! Those who know my husband know he is…read morethe nicest, polite person especially to strangers! Today while trying to pick up our car from Route 66 towing this woman provided us with the worst customer service ever! Her tone was rude and nasty from the minute she stepped out of her truck! Snatching documents, cussing and calling me names, I did have my own choice words for her as well! I'm not the type of person to let people talk to me or my husband in a disrespectful way especially once she was trying to kick me off her property without giving us the car, when all we were trying to do was pay her so we could leave ! I'm not sure if she doesn't like black people or if this is just her natural personality towards the public. She did change her tone slightly once she knew I was recording her. Whoever the owner of this business is (if not her) should strongly reconsider the type of person they employ! I wish I could upload the video here So everyone could see her behavior

Great service! My daughter attends ISU and her car would not start in one of the parking lots just…read moreoff campus. She contacted Accurate Towing who set up a time to meet her at her car which was convenient for her. They towed it to a local garage for a reasonable price.

Good service and cheaper than the other well known towing companies in town. Have used several in…read moretown and these guys are professionals.

I called Anytime Towing today when my car ended up in a ditch during a blizzard. They were some of…read morethe nicest people I have ever worked with and brought my car home safe and sound. I would definitely recommend them to friends and family.

Waited for two hours and they never showed up. I was parked on the road that lead to their site…read more Called another company after waiting, was towed in 15 minutes. If I could give less than a one star rating I would!