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North American Roofing

4.4 (14 reviews)

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Review Highlights - North American Roofing

“I contacted North American Roofing and spoke to Ivan who was able to come out and access the job.”

Mentioned in 6 reviews

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Roofmasters - new roof on home

Roofmasters

(195 reviews)

We Received 4 quotes from different roof companies and ultimately chose RoofMasters. They were not…read morethe cheapest however their level of service, communication, workmanship, knowledge, and level of attention to detail is what you are paying for, and we're so glad that we went over all the details and not just the price when choosing. Our roof Foreman Omar was fantastic. He went above and beyond to give us installation expectations and was able to communicate potential work order changes needed to bring our roof up to code. Omar also went above and beyond to work with helping clean up our neighbor's yard. There was windy weather that blew some of our material into their yard which didn't go unnoticed. We didn't know this till after roof completion and our neighbors were impressed by the thoughtfulness of the guys working. Our project Manager Johnathan was also a great source of help through this process and was very understanding and sympathetic to our unfortunate unknowns that needed to be fixed. From start to finish he was able to walk us through the difficult navigation of cost and what absolutely needed to be fixed right. He was direct, knowledgeable, and able to work through the hard conversations with us as owners and we greatly appreciated all the help we received. We received an all new roof, gutters, downspouts, and lots of wood work to bring everything up to code. We were impressed with all of their work from start to finish and extremely impressed with the finished results.

I have now used Roof Masters a couple of times. The quality of work they do and their prompt and…read morethorough communication have always been great. I am never wondering what is going on. I already have them on my calendar to come out next year for an inspection.

Roofing Craftsmen - San Rafael Roof Replacement

Roofing Craftsmen

(104 reviews)

I had to find a company out of the blue when I had roof problems. Everyone knows that feeling of,…read more"How am I going to know a good company when I see one?". Fast forward to Jose showing up literally the SAME DAY I called when others that said WEEKS! We talked, he LISTENED (big thing to me) and did an estimate. I didn't even bother to get other estimates at this point because he was the ONLY one to show any concern about my house. The work was done in a timely fashion with no upselling at any point and when tiles were found to be cracked (previously undetected) he simply used the spares I had without trying to make a buck selling me new ones! Absolutely great service! Now, for the best part. Almost a year later I have the problems return. Jose comes back out, inspects and takes care of it all! Mind you, it was raining off & on and things are getting wet and he comes out the same day and does a temp repair to stop any damage. Thankfully the rain stopped. His schedule was jammed he told me and to expect them in a few days. But then they show up the next day and hammer it all out!! NOW THAT IS SERVICE. Don't hesitate, call Roofing Craftsmen.

I highly recommend Roofing Craftsman and Jose Escalante. On February 6, 2024, I contacted Jose…read moreabout a leak around my skylight after several other companies told me I needed a complete roof replacement. After inspecting the roof, Jose honestly explained that I didn't need a new roof yet, saving me from an unnecessary expense and earning my trust. About 2.5 years laster, I decided I was ready for a new roof, I returned to Jose. He worked with me on pricing, communicated clearly, and provided excellent customer service throughout the entire process. Jose and his crew completed the roof on schedule, worked professionally, cleaned up thoroughly, and did an excellent job. I'm very happy with the results and expect the new roof to last for many years. Jose's honesty and integrity truly set him apart. I highly recommend Roofing Craftsman to anyone looking for quality work and a contractor they can trust. Five stars!

Citadel Roofing & Solar

Citadel Roofing & Solar

(261 reviews)

It's been my pleasure to have Citadel do all the solar, battery, EV charger and most recently smart…read morebreaker panel projects. A teamwork approach was employed to manage each contracted project from quotation, installation, inspection, permitting, commissioning, even rebate assistance. A project manager was assigned to oversee projects through different stages for a final successful completion. Pricing is very competitive without much hassle. Thanks to Citadel team. -CliffT

I bought solar because I wanted lower electric bills and a system I wouldn't have to think about…read more Instead, I've spent the last several months dealing with a system that stopped working in early March and still isn't working the way it should. When this first happened, my system wasn't producing any solar power at all. Since then I've had multiple technician visits, a lot of emails and text messages, and the same problem keeps coming back. After a technician comes out it might work for a day or two, then the production drops again. Months later, it's still not producing what it should. To be fair, communication was actually pretty good in the beginning. My emails were answered quickly and appointments were scheduled. But as time went on, the responses became slower and slower. I found myself having to send follow up emails just to get updates. At one point I was told they would keep me posted about the next appointment. After more than three weeks without hearing anything, I had to follow up myself. The next appointment wasn't offered until after I reached out. One thing that really frustrated me was being told my system looked fine because there were no alerts. That was hard to understand when the system was clearly not producing like it had before all of this started. I even explained that it would seem to work after a technician visit, then the production would drop again shortly after. After months of dealing with the same issue, I asked for my case to be escalated to management. That request wasn't even acknowledged. No one responded to it. No manager reached out. It was like I never even asked. The whole time this has been going on, I've still been making my monthly solar payment while also paying higher PG&E bills because my system isn't producing what it should. I have every email and text message saved from this whole process. This wasn't one bad appointment or one repair that didn't work. This has been months of temporary fixes, waiting for the next appointment, then finding out the problem still isn't fixed. At this point I honestly wish I could have the whole system removed and get my money back. I never expected buying solar to turn into something this frustrating. I gave Citadel every opportunity to make this right. I was patient because I know things can go wrong. After months of dealing with the same issue, I finally decided it was time to share my experience

Solano Seamless

Solano Seamless

(53 reviews)

Frank and his team were awesome! From start to finish, exceptional job! This is definitely your one…read morestop shop -seamless gutters. Very competitive pricing, worth every penny! I would recommend his team to all my relatives and friends. Thanks frank, sincerely Jim with tomson cabinetry.

One of my downspouts came detached at the top from my two-story home and was leaning dangerously…read moreover my backyard, held in place only by the bottom attachment, which was also in the process of pulling loose (attached to the house by nails rather than screws, which isn't great). Solano Seamless came out and re-attached the downspount on top AND on the bottom, AND made a mid-point attachment for additional stability, using screws rather than nails so that the downspout will stay in place for many, many years to come. They were polite, clear, did a great job, and agreed to return to do the same (replace nails with screws and add mid-point attachments) to ALL the downspouts on my house to ensure that I don't have any more falling downspouts in my future (seriously, it was scary - it looked as if the detached downspout was ready to fall and hit someone in the head). Their prices were VERY reasonable, and they did the emergency fix for free, which astonished me. I recommend them for any service, repair or installation involving gutters and/or downspouts that you may have. They are total pros, great communicators, and charge very reasonable prices.

North American Roofing - roofing - Updated October 2026

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