Nortex does nothing in working with customers. They build plant. And expect you to pay 3$a ft when…read moreyou're over there given. They want me to cover a 2800 bill in order to get services, why build if you can make it available/affordable to all so you can get a faster return on the cost to build the plant

Way overpriced! Twice the cost of Verizon Fios for Internet speeds that are ONE THIRD the speed!…read moreThey also force you to have a phone line, which will cost you an additional $23.00/month on top of the already inflated price. Don't even BOTHER with the so-called "money-saving bundles." You're better off paying for a hot-spot generator on your cell phone bill (it's much, MUCH cheaper and about the same speed) and better off paying for Dish Network or Direct TV (we pay $44.01 for over 300 channels, 150 of which are HD). Just because Nortex appears to have a monopoly on internet services, that doesn't mean you don't have other options! (btw, I have lived in Muenster for almost 16 years)

Absolutely horrible. I wish I could leave 0 (Zero) stars, because they don't even deserve 1 star…read more Quoted me one price then charged me more. Put a lock on my phone that I owned outright. Said it still had payments due on it when I brought the phone to Tmobile. They are liars and thieves. Plus their customer service is absolute crap. Don't waste your time or money with them. Absolutely the worst experience I've ever had with a carrier.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Internet service is extremely unreliable and customer service is only available during banking…read morebusiness hours.

Glen was very helping. We have always been happy with Speed of Lightread more

Worst internet ever, often doesn't work, slow, kicked off…read more Techs are lazy, odd and the one that services my area is a definite liar Brittany , a customer service rep is rude. This company has a weird process They got my name wrong, billing wrong and didn't care at the on- going issues it caused Techs always late if they show at all Will call to reschedule or try to not come out I hate this company - because of their poor service , I stay at work longer to finish projects I could do at home I can't watch a movie all the way without constantly restarting my router Don't even try to use 2 devices My apartment building, Village in Rowlett, only allows this provider, so I am stuck But this company is the reason I will move from a place I love. Many people here complain, recently we were asked to complete a survey about our satisfaction with this company I hope a change is in the works Wish I could give negative stars

---PROBLEM SOLVED--- Managment was helpful…read more.. would give them 0/5 if I can. This is the worst internet ISP you could get. DO NOT use them, I said again DO NOT use this ISP, you have been warned. 1. I am using the 25 Mbps plan which is the fastest and most expensive plan they are able to provide, and I constantly get between 18-23 Mbps which is fine if it is reliable. BUT it is not. I get disconnected at least once a day, mostly twice a day between 6PM - 12AM. 2. Ping issues, I play lots online games after work and during weekends and watch lots streams / Netflix etc, when I should have 50-60 ping from my gaming server, I get 80-90 at 70% of the time, 15% I get a normal ping, and the rest 15% I get 100+ ping. It is such an unacceptable performance and I cannot play the games at all with those high pings. 3. Customer services, I called many times to tell them about above issues but all I get is ignorance or they told me they will call me back in 24 hr which they never did. Secondly, when I opened acct with them, the sales rep told me if I use my own modem I could save $10 a month, when the tech came to install the services he told me the company NEVER EVER allow you to do that, so you can let me go now or you will have to pay the modem lease fee. When I call them about the ping issue or disconnections, they kept asking me to get protection plan or pay the tech to check their own equipment. I start to think this is pre-planned setup how they make money off on maintenance. After all, I am going to switch to CenturyLink next month which does not have a good reputation either, but at least every time when my internet is down I am able to search the Wi-Fi around me and they are from CenturyLink, so I am going to give a try even it is so costly because I have to pay the activation fee and truck roll again...but I am going to pay them because this is much I cannot stand with BlueSky/Ghost Fiber. Btw, I am an active duty soldier who is living in Killeen, TX (Ft Hood)...stay away from this company if you can....

Jon and Roger are great guys and they know their stuff! They installed networking cabling and…read moreequipment at our new office location in DFW. Our 1st office is in Houston, and they worked with our Houston IT guy to make sure our offices could run smoothly together. When things weren't working they were able to troubleshoot and figure out the issue quickly. All around great team!

John and Roger were fast, friendly and very knowledgeable while professionally installing a high…read morespeed internet line between two buildings on my property. John is also knowledgeable about all types of internet and networking solutions and provides accurate and sophisticated advice in layman's terms you can understand. All of their work was extremely reasonably priced! Overall, friendly, fast, and knowledgeable -these are my networking guys going forward!

They did a great job, Very thoughtful in trying to…read morekeep the mess cleaned up, Showing me how to operate the sound system % Karen Salyer

During the KTEN outage in Sherman on DISH, we opted to get an on the air antenna. We were quoted a…read moreprice from Cavender but after they left, we still couldn't get KTEN. We called them back and they tried a couple of different antennas finally getting some reception. We were told by the owner that if we wanted it better, we'd have to give them more money and if we didn't like their service they'd come pull down their equipment. He said that antenna installation wasn't their main business and they were only doing this for their DISH customers which we weren't. We still have so-so reception from KTEN because their installers aimed the antenna into a neighboring tree. I will have to fix this myself just like I should have installed my own antenna. Don't deal with these rip-off artists.