We appreciate the owners wife calling and assisting with the repairs. We initially had a long wait…read moreand I'm grateful for the update and service

We were having a problem with thieves but, since the surveillance cameras and flood lights were…read moreinstalled, we have not had any problems!

Scammed me!!! I misplaced my house keys in April. Representative came to house and supposedly…read morerekeyed all the locks and made four keys for new locks. I found the keys I lost in April today. AND THEY ALL WORK ON "REKEYED" DOORKNOBS!! He didn't rekey them at all although that's what I paid for! Just made new keys and charged over $100 for it. I will be filing a complaint with BBB and possibly filing in small claims court. It's okay to rip me off because I'm an elderly woman?!?!?

The BEST CUSTOMER SERVICE IVE HAD felt like I was at home fixed my car in a snap ran in a few…read moreproblems but chad was able to come through tan fix it had by far the best experience with them

I live in MA and found SmartDots online a couple of years back while searching for a gate to allow…read morea mower to pass through. Since then, I have purchased 2 Automower 430xh's, 2 smart gates, some cool skins, and a bunch of accessories. The pricing was very competitive, the mowers were fully updated before they were sent and the shipping was fast. The service SmartDots has provided has been impeccable. Very responsive, thorough, and they go the extra mile to ensure they keep a customer happy. I recently used them for a remote software update service. Ash sent me everything I needed, accommodated my crazy schedule, and made the process very simple. My mowers are now running the latest and the greatest and the cost was very reasonable, especially considering I didn't have to leave my house to do it. I HIGHLY RECOMMEND sourcing all your automower needs from SmartDots and having them provide ongoing service updates. I look forward to remaining a customer for years to come. Frank

From the owner: SmartDots is revolutionizing outdoor and indoor maintenance with cutting-edge automation. From our…read morerobotic lawn care systems, including the versatile Yarbo Core—designed for mowing, snow blowing, leaf clearing, and more—to advanced residential and commercial floor cleaning solutions, we make property upkeep effortless. With features like obstacle avoidance, live monitoring, and auto-recharging, our systems enhance efficiency, security, and convenience. Whether maintaining athletic fields, solar farms, corporate campuses, or your home, Smart Dots delivers tailored, eco-friendly solutions that save time and elevate every space. Simplify your life with Smart Dots—innovating maintenance, indoors and out!

I have learned the importance of doing business with people I like and trust. Marcello Rivarola…read morequalifies. Having employed Marcello as a contractor, I am pleased to share he is highly competent, a good communicator, punctual, fairly priced, thorough, and trustworthy. He impressed me with his knowledge of hardware, software, installation procedures, and his experience in many types of commercial and residential wired and wireless CCTV systems. I agreed with Marcello's recommendations, and I am pleased with his results. I would not hesitate to refer Marcello and have referred his services to a friend who is contemplating a professional, yet reasonably priced, CCTV system.

We have had a Night Owl Security System in our home for some time and a while ago had additional…read morecameras installed by Marcello, of Secure Tech , which was fine. Last week our system stopped working, I emailed and text Secure One, Ariel responded to me and arranged to come out on 7/25, when Ariel and his helpers arrived, they informed me that the DVR was 'blown' their words, and I needed a new one, they had one on their truck and it would cost $650 which included installation, hooking up 8 wires and the internet relay box. The system is not hardwired into our router but picks up the internet wirelessly through the relay port and an IP address. Ariel argued this point and wanted to mess with our router which I refused as the system, which as I explained to him several times is not hardwired. The app that he said I now had to use IDMSS was awful, and then on top of all of this he left without the system working. Our IT guy came out and input the IP address and it worked.... While our IT guy was at our home I had him install a new internet relay booster, basically because we could ! I then researched the DVR that Secure Tech installed and found it was nowhere near the price I had been charged and as I said the app is horrible, I emailed Secure Tech and told them that I was dissatisfied and I thought they had gouged us on the price and they needed to come and remove their DVR and refund my money. They did this on Monday 7/29. I ordered a new Night Owl DVR from Amazon and today my IT guy came out yet again,to install the newDVR, he decided to see if the old unit was actually 'blown', what a surprise, it worked perfectly, the original internet relay box had a port that had malfunctioned, but Secure Tech did not test the box, they just decided that the DVR was not working and we needed to pay exorbitantly for a new one. I would not recommend this company ever, in my opinion I think Ariel and his crew need training on how to research what the problem is on a system before making statements, causing needless hassle and over pricing their components and their capabilities.