The best internet company around, we love their internet service, great customer service , great…read moreprice , very friendly people , there with help 24/7. We watch a lot of Netflix and it always loads fast have never lost service, even during storms we still had service. I recommend it to everyone I see. We use to have Excede and alway had trouble with it and their people. In our home Arbuckle communication is here to stay .

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Excellent wireless Internet service for the Texoma area. I am approximately 1 mile outside of…read moreGainesville. Getting very reliable Internet service. This company is family owned and operated. This includes maintenance of the tower, so it is very individualized and not corporate. I am disabled and rely very heavily on my Internet and I am very please with the service I've gotten from this company, including home maintenance. I recommend this Internet company to anybody who cannot access cable or fiber optic Internet. Speeds are much faster than satellite or phone service.

conner did a fantastic job very neat and clean. i would recommend him to do your job. And the…read moreinternet is wonderful and fast .

I highly recommend nortex in the Gainesville area. No problems at all Good people to work with and…read morecommunication is great. Not one outage at all Suddenlink gave me all kinds of problems. Want to thank you for your service and for the installation of my modems and my internet system. Thank you Todd Kersey

I was not happy with their service, customer service or policies…read more I feel like their policies do not take care of the consumer trying to establish a good internet connection, test their equipment as per their guidance or see if the service will work. It did not work for me because I have "double pane" windows. I cancelled the service and was unable to get a refund for a 300 Gb plan when less than 50 GB was used. I feel the less than 50 GB used was part of the "set up" process the company asks you to follow and set my family up for failure. I posted an original reply here and contacted BBB. Then was threatened with a lawsuit for slander. I changed my reply to only reflect the facts and how I felt dealing with this organization. The truth is, I think the service and company are trash and will not be intimidated by their threats. The 1st Amendment and anti-SLAPP laws protect me from their vial threats and intimidation. I do not recommend them for use. Advise you to conduct research on other companies and their guarantees. I found one from TX that works and had exceptional customer service. They continue to threaten legal action, lie about me contacting them and have had this review removed once already. Shameful. I do not expect a refund or any additional "action" from them. Just for the truth to be out there to help others looking for rural internet.

I got service from ladybug wireless for a month. The router they provide does not have solid…read moreconnection when near other Internet data users. Not useful for truck drivers. May be useful for rural areas that have a good cellular connection. I asked to cancel. They sent me a long winded email basically begging me to stay. I basically told them it was pathetic to beg. The owner got frustrated with me and stated that I am not welcome back. Their online portal doesn't work. I couldn't login. They may fix it at some point but at the moment it's broke.

For a small rural internet company they are great. This is not in the middle of DFW so dont expect…read more300mbs speeds, but i stream and work on complicated excels and everything works great at a reasonable price. They use a signal to a tower system at Possum Kingdom. We have been wrecked by high winds and hail storms this Spring. They can come out same day and reconnect. They have so 3 times this Spring, what else can I ask for as a customer. Props to Laura in the Graham office, she is great.

NSB's customer service is unmatched! Just received a call from NSB telling me that my service…read moremight be out. They'd had an outage and from their end, it looked as though my service hadn't been restored. I had no idea! She told me what I could do to resolve the issue and said they'd have a technician out today if that didn't correct the problem. A problem that I didn't even know I had was resolved immediately - that's what you call proactive customer service! Thank you, NSB, for your quick and reliable service!!

I have been a Nextlink customer since 2016 when I moved to Waxahachie, TX. They have been reliable…read moreand prompt to respond when I have called in or dropped them an email to support. Recently I noticed intermittent throughput issues since a large wind storm came through a few months ago. I reached out to them and felt it might be good to have someone come and look at the antenna and confirm it wasn't loose. The technician, via email, told me that they had determined there was a cross signal between me and the tower where my radio connected. They suggested we have a technician come out and replace the radio with a different model using a different technology, which should alleviate the cross chatter that was giving me fits. Despite their busy schedule due to the storms in the area, they were able to accommodate my availability. They determined a technician would arrive between 1:00 and 5:00 pm and sure enough around 1:30 pm, I received a call from Josh, who was 10 or 15 minutes away from me. He arrived around 1:45 p.m. and had a second installer in tow, I believe his name was Corey or Cody, who was in training. Despite the sweltering heat and the height of the roof, about 25 ft, they climbed on up and determined the new radio would be the best option. They told me it would take approximately an hour and that was okay with me, as I was currently using my phone hotspot to prevent any disconnection while I worked remote. Sure enough, within a little over an hour, they knocked on the door, came inside and replaced the POE adapter and started confirming my connection. The throughput exceeded my expectation, as did the professionalism and attention to detail they exhibited. The two installer/technician's action, attitude androfesionalism spoke volumes about the quality of individuals they employ. Good job, Nextlink. Keep up the good work. Signed, a raving fan!

Worst customer service I have ever encountered, the people are lazy and rude. If your next link…read moreservice goes out on a weekend you are crap out of luck and it does not matter to next link that you are in business too and you need wifi on Saturday and Sunday just like every other day of the week. Next Link serving Farmersville TX is closed on Saturday and Sunday. Never mind that they are contracted to provide service 24 hours a day 7 days a week, clearly they don't care about honoring a 24/7 contract that you pay for as the customer. Our service went out on Thursday, it will be mid afternoon on Monday when they can be bothered to restore service. Next Link Does Not Care. Their motto "We're here when you need us" is a Lie. They are there when they are in the mood.

Great service. Never an outage except very rarely during a severe storm. But back on soon as they…read morepass. Highly recommend for service and price!

Best internet service providers ever !…read more - They make sure they are on top of their game, - Immediate response to their clients and network problems. - Extremely punctual in their work and dedicated to customer satisfaction. - The owner and his team are very honest, humble and always working towards perfection. Good job ANTS. Keep it up !

Responses by this company are borderline ridiculous. If you try to call, there is always a wait…read moretime of well over two hours. If you try to use the "chat" option, you receive vague information and are told that questions cannot be answered. When you request a supervisor, you are told you have to call to speak with someone. When you question anything during the chat, you are told that the "person" on the other end of the chat is unable to help you and will terminate the chat. If you leave a yelp review, you receive a nice note from "Jackie" with a request to send a PM with your specific concerns. Too bad Jackie doesn't exist and there is no information on how to PM anyone for actual assistance. $500+ a month for services is beyond ridiculous and you only get bots to "assist" in answering questions regarding the $500 bill and why $280 of it is all fees. Edited to add: received my notice from "Jackie" and I can send a note via Facebook or X since there is no PM option. I have neither, by the way. Also, thanks "Jackie" for reminding me that Astound suspends additional comments - forgot about that part.

I would have to say this is one on the worst customer service I have ever had. I came in there…read morebecause I called corporate to ask where I could pick up a gaming router they have brought twice to me now broken I have been paying for a year just to have normal Wi-Fi. The older man and supervisor at the front desk were hostile and try to push us out of there , couldn't ask a single question without getting a I don't know why they would tell you that I can't help you while the supervisor giggle with no help All we can do is send a tech Thursday .I could personally never hold my company's values that low definitely was My first time visiting the office and was not a welcoming Experience.

They were awesome. We had really bad luck in the past with another provider at our old house and…read morethis company put us at complete ease. They took the time to really learn about what we wanted to accomplish with our internet service and TV needs. They gave us options and no pressure through the entire process. When they completed the install we couldn't even tell they had been in our house for a couple of hours and everything looked like what you would expect from a professional. We definitely will use them again and refer them to our our friends and family.

From the owner: Kelstar takes great pride in our ability to consistently earn the highest marks of satisfaction on…read morecompletion of work provided. With infrastructure, manpower, and top-notch leadership, Kelstar can take on even the most challenging of tasks for any provider. We help connect you to the latest in technology to provide solutions for your future, whether you are looking for Satellite TV, Cable, Internet and Security Home Automations Products. We represent brands like DIRECTV, Viasat, Vivint, HughesNet & also provide Business Class Phone solutions. As a leading smart home technology provider, vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions. Our team is trained to install, service and maintain this state-of-the-art I.O.T. technology--helping you to create a more conscious and thoughtful home with a nest PRO. Call us today!