Jose did an outstanding job! He was professional, knowledgeable, and efficient, and made sure…read moreeverything was working perfectly before he left. Excellent service--thank you, Jose!

I highly recommend nortex in the Gainesville area. No problems at all Good people to work with and…read morecommunication is great. Not one outage at all Suddenlink gave me all kinds of problems. Want to thank you for your service and for the installation of my modems and my internet system. Thank you Todd Kersey

Nortex does nothing in working with customers. They build plant. And expect you to pay 3$a ft when…read moreyou're over there given. They want me to cover a 2800 bill in order to get services, why build if you can make it available/affordable to all so you can get a faster return on the cost to build the plant

Way overpriced! Twice the cost of Verizon Fios for Internet speeds that are ONE THIRD the speed!…read moreThey also force you to have a phone line, which will cost you an additional $23.00/month on top of the already inflated price. Don't even BOTHER with the so-called "money-saving bundles." You're better off paying for a hot-spot generator on your cell phone bill (it's much, MUCH cheaper and about the same speed) and better off paying for Dish Network or Direct TV (we pay $44.01 for over 300 channels, 150 of which are HD). Just because Nortex appears to have a monopoly on internet services, that doesn't mean you don't have other options! (btw, I have lived in Muenster for almost 16 years)

Jon and Roger are great guys and they know their stuff! They installed networking cabling and…read moreequipment at our new office location in DFW. Our 1st office is in Houston, and they worked with our Houston IT guy to make sure our offices could run smoothly together. When things weren't working they were able to troubleshoot and figure out the issue quickly. All around great team!

John and Roger were fast, friendly and very knowledgeable while professionally installing a high…read morespeed internet line between two buildings on my property. John is also knowledgeable about all types of internet and networking solutions and provides accurate and sophisticated advice in layman's terms you can understand. All of their work was extremely reasonably priced! Overall, friendly, fast, and knowledgeable -these are my networking guys going forward!

Worst internet ever, often doesn't work, slow, kicked off…read more Techs are lazy, odd and the one that services my area is a definite liar Brittany , a customer service rep is rude. This company has a weird process They got my name wrong, billing wrong and didn't care at the on- going issues it caused Techs always late if they show at all Will call to reschedule or try to not come out I hate this company - because of their poor service , I stay at work longer to finish projects I could do at home I can't watch a movie all the way without constantly restarting my router Don't even try to use 2 devices My apartment building, Village in Rowlett, only allows this provider, so I am stuck But this company is the reason I will move from a place I love. Many people here complain, recently we were asked to complete a survey about our satisfaction with this company I hope a change is in the works Wish I could give negative stars

---PROBLEM SOLVED--- Managment was helpful…read more.. would give them 0/5 if I can. This is the worst internet ISP you could get. DO NOT use them, I said again DO NOT use this ISP, you have been warned. 1. I am using the 25 Mbps plan which is the fastest and most expensive plan they are able to provide, and I constantly get between 18-23 Mbps which is fine if it is reliable. BUT it is not. I get disconnected at least once a day, mostly twice a day between 6PM - 12AM. 2. Ping issues, I play lots online games after work and during weekends and watch lots streams / Netflix etc, when I should have 50-60 ping from my gaming server, I get 80-90 at 70% of the time, 15% I get a normal ping, and the rest 15% I get 100+ ping. It is such an unacceptable performance and I cannot play the games at all with those high pings. 3. Customer services, I called many times to tell them about above issues but all I get is ignorance or they told me they will call me back in 24 hr which they never did. Secondly, when I opened acct with them, the sales rep told me if I use my own modem I could save $10 a month, when the tech came to install the services he told me the company NEVER EVER allow you to do that, so you can let me go now or you will have to pay the modem lease fee. When I call them about the ping issue or disconnections, they kept asking me to get protection plan or pay the tech to check their own equipment. I start to think this is pre-planned setup how they make money off on maintenance. After all, I am going to switch to CenturyLink next month which does not have a good reputation either, but at least every time when my internet is down I am able to search the Wi-Fi around me and they are from CenturyLink, so I am going to give a try even it is so costly because I have to pay the activation fee and truck roll again...but I am going to pay them because this is much I cannot stand with BlueSky/Ghost Fiber. Btw, I am an active duty soldier who is living in Killeen, TX (Ft Hood)...stay away from this company if you can....